We were at the institution with three children on a day off, in the morning, so far there is no such influx. The park itself is cool, with a variety of trails. But there is a catastrophic shortage of staff. They started barking at the children while they were putting on their equipment, because the instructors had to run on. As a result, passing the tracks on the lower levels, I had to wait for the children to be unfastened, look for someone to launch onto the track. When asked where the beginning of which route was, they answered rudely, the children had to translate everything into a joke so as not to spoil their holiday. with the tracks on the upper levels, there is a difficult section on the easiest one, where three children started crying for 15 minutes, fortunately, the instructor was not far away. But when my child reached this area and was just as scared and started crying, there was no one nearby, scream- fistula. If there are such places, then probably the instructors should be there all the time. And in principle, taking into account the height, the instructor should keep track of the children... In general, the place is good, there are big questions about the number of staff.
We took unlimited time for 2 hours on all tracks, but after an hour there was nothing to do there
It's actually a great place. Before using the services, make sure that the child is not afraid of heights. We celebrated birthdays more than once and just made trips with children to this park. It happened that one of the invited children was afraid, or was too young in age - then we had to look for other entertainment and, of course, there can be no question of a refund, and unlimited costs 80 rubles. Once at a birthday party, an 11-year-old child was scared and we did not use the service, and the second time a 6-year-old child was paid unlimited and passed only the lower tracks once. So it's better to think carefully about what suits your children.
I often spend time with my 10-year-old daughter and her friends. As a rule, we spend 5-6 hours with a break for lunch and shopping. My daughter is delighted. But there is another nuance. As a rule, the instructors are very friendly and ready to help. It happens that they even communicate with children creating a friendly atmosphere, BUT 08.08.24 it was just terrible. I brought a group of children to unlimited. At the second level, the young man worked very conscientiously, sent children to different tracks, instructed. At the same time, the instructor girl at the kid level was on the phone all the time. She had to be called all the time to unfasten the child. The adult could not move away, otherwise the child would have been hanging on a leash for half an hour. With minimal employment, the park had to wait a long time. Several times I myself, having understood the principle of operation, redirected the child to another track, until the guy from the second level made a very fair remark to me and came down to help me. The girl was just doing a favor by approaching the children.
Yes, the park is cool, and in general there is no alternative to such a park... But I would like the service to be appropriate.
There were nuances with the recording, but the event itself to celebrate the child's birthday on 26.10 went perfectly, passed all the tracks, got tired). The administrator is generally well done, she came early, told me everything - a professional!) Go, the child will be happy!
The instructors are a little tortured, or it seemed.
There were 15.07. children 12 and 8 years old. I really liked it. The eldest daughter has completed almost all the tracks. I was delighted. The youngest son went through all the lower tracks and one on the second floor. I lost it on another one, but the insurance held me back. He was immediately calmed down and helped to return back. We were satisfied
A variety of trails for all ages. Interesting tests of dexterity, fortitude and quick thinking. Instructors manage to send you to the track and accept and help you pass a difficult section. Full immersion in the atmosphere of adventure)
June 15th
There was a very unpleasant feeling, a sediment. We bought the child a ticket to the second floor for 14 rubles, but he was scared and cried. Not only do you need to run around and look for an employee yourself to be disconnected, but even when you ask us to return the money, since we did not use the service at all, we categorically refused! Moreover, on the phone (we talked with the girl Yana). Why should I give my money away? As a result, they wrote an application for a refund, the check is unclear where it went, I showed SMS from mobile banking, the time and amount are indicated there. But it's not the amount that matters, but in principle this attitude towards customers. In the end, we just left without receiving a refund and no one really apologized or helped resolve the issue.
The child's birthday was celebrated on 05/22/2024.We paid an additional fee.the service of taking out the cake, I did not expect this, to pay 20p in order for a young man to just put on a pirate's hat, light candles and say blow out the candles?!It's not serious at all.And we constantly had to look for instructors , and many children walked and did not pass the following tracks .The instructors also looked at them with a dissatisfied face when they were asked to send the children to another track.It feels like they came for free, but sorry 300 rubles.
The child liked it very much. There are many different obstacles. The barrel for the passage was also impressed by the torso. There is a hall in the form of a ship for celebrating an event.
We were at a friend's birthday party in the park yesterday. We passed only one lower track, then we planned to switch to another, but an ignorant employee forbade us, saying that our time was already over. 5 minutes on the track and time is up-it's something with something. The frustrated and disappointed employees left. Moreover, they are always not in place, they ran and searched the hall to unhook the insurance. Then, as it turned out, we found out from the birthday boy after, when it was too late, that we had more than an hour of time, and it was indicated on the bracelets, but of course, they didn't even check it before they brazenly kicked us off the tracks.
And the funny thing is, it was forbidden to ride on the small slides that children ride in the garden without insurance. But at least this is being monitored, and not your time on the bracelets.
The room is quite cool, you need to dress warmer.
In general, we are extremely unhappy with the place.
A good scout park for children. The kids are always climbing there. I didn't climb myself, well, I guess : what I would like) it's a pity only for children)
It's a good place, but you have to wait a long time at the checkout. There is one administrator who is both at the checkout and at the removal on the highway and at the dressing...
We were with the child yesterday and were unhappy together.
The staff are rude, reluctant to tell and explain the instruction to the child.
We constantly have to look for them in the hall to remove the insurance or let them into the next track.
They paid 45 rubles, and were charged with emotions only by a dissatisfied employee.
1 star for the cute photographer girl who is the only pleasant and polite one, she stole my heart ❤
And the rest is all in the negative, would we come again?
Definitely not until your employees start doing their job with full dedication to children.
The children liked it very much. Trails for different ages and a climbing wall (3 lanes). You can go through one or a set. The staff is polite. It's clean inside.
The place is good, but I don't like that there are very few workers, children just to stuff, money just to get, and then figure it out for yourself. We have been waiting for the instructor for a very long time , more than once
A great place for children from the age of 5, a good track, there are upper and lower levels, the upper one is better for the more daring, the lower one is better for beginners, there is also a skolodrome (I once had a climbing wall in the gym at school) So it reminded me of my childhood, it's worth visiting at least once
We live nearby. We often do. Children really like the rope city. And some adults are also happy to pass obstacles. ))) And a couple of years ago, a child's birthday was celebrated here in the style of a pirate party. I liked everything: the presenter was good, the program was interesting and there was a table on the ship where adults could sit and relax.
Everything is cool, but there are not enough staff). You can also express your sadness about the negligent parents who send their child to the second floor of the cable car. Children are often scared, hysterical, and employees have to take pictures. It is best to walk the track with your child;)
A great place for kids! Steep trails, lots of impressions.
The main point is safety. It's really thought out so that no mother worries)
An important caveat: there is a very high workload on weekends. We waited an hour because we came without an appointment.
You can come as a group if, for example, you celebrate a birthday. There are 2 special rooms with large tables for such an occasion.
Very cool, my nephew is 10 years old and he is extremely pleased with the visit)
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Level 6 Local Expert
October 7, 2024
A great place!!!
The children are delighted, a lot of new emotions.
Like it. There are 3 trails for the little ones, but they are interesting and varied. The climbing wall is also cool.
Few people.
They take pictures obsessively, as for me.
I recommend it! It is interesting for children from 3 to 18. There are very few instructors for such a large number of visitors. The instructor girls break up and remove the "hung up" And explain to beginners.
The children (teenagers) really liked it. We took the "Boatswain" complex (3 tracks of the 2nd level of difficulty)+climbing wall. The tracks are quite difficult, but interesting, there are trolls. On Saturday (11.00-16.00) it was crowded, we had to wait for the equipment. But in principle, the instructors responded to requests, and the atmosphere of the center itself (there are many cafes, eateries, pizzerias, etc. nearby) was conducive to a good time.
Interesting trails, but a little expensive in my opinion. 15 minutes there for a child of 6 years old costs 20p. An additional route is an appropriate surcharge. But the children really like it.
It is interesting to climb all these ropes with children, there are many different obstacles, there is enough adrenaline, from the point of view of safety everything is thought out.