Scylax Family Club - All Inclusive
113 reviews
October 16, 2023
Nice hotel, we were with kids they enjoyed. Only one thing, the option at canteen very small. Rooms very big and fantastic view of the sea from my room
1
1
March 19
Just ok,
1
July 16
We leave a detailed review of the hotel (who is interested): mojitos are poured at the bar, where the slides are tastier. Slides for children, an adult needs to be careful the ledge is high, you can plop down on it. According to her husband: alcohol is light, even strong, you can take it (18+) and are not afraid, you did not like beer (Lada), you liked vodka. Room cleaning is bad if the girl cleans! They asked for it even when we were there, it was still bad. The toilet was not touched at all. If the guys on shift clean well! 👍Bed linen: recommended! carry it yourself (sheets, duvet cover) and even more towels! We found a cockroach a couple of days later, we recommend throwing any food into bins on the streets, perhaps from this. We rested for the first time, read the reviews, did not wait for wow), so everything worked out as it should. The weather and climate in the early days were fine in the evenings at night, then after a couple of days it became stuffy for us. We went shopping, it was very interesting, some chocolates are tastier than ours, apparently the original. We recommend taking a rest for 3-4 days with your head enough, you don't need more. Thank you for the service and to everyone who was involved in the rest, everything was good! Level 3*. Okay, it's fine!
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5
5
August 9
We were vacationing in Alanya. The Scylax Family Club Hotel.
The travel agent said that this is a wonderful hotel, five-star, clean, delicious food and a good beach. We bought a tour for two, paid 210000 rubles and began to expect a trip. Yes, the price is not great for such a number of days, but we did not run after the days, the stars. We asked for one thing - a nice hotel with a good entrance. As a result: the food is disgusting in the hotel, flies fly everywhere, they sit on the food; a couple of days later I poisoned myself with food and sat by the toilet all day. Not the kind of action you want to do at sea. The dishes were very dirty, as if they had just been rinsed with water and put back! Huge rats are running around the territory, it stinks a lot. Everything in the room was falling off: thresholds, furniture, dirty bed linen! There were big cockroaches running around the room! (There is a photo). Also, very often we were left without electricity! The air conditioner was almost not working, and the refrigerator was broken and stood in the middle of the room! We haven't had our bed linen changed in two weeks! I'm not talking about cleaning the floor. The jars in the shower were not delivered, often there was not even toilet paper. The pools are dirty. After the foam party, the filters in the pool were not turned on for 2 days!
The entrance to the sea deserves special attention! Some cobblestones are covered with mud! And the hotel doesn't even think about doing anything! It's dangerous to swim there, there are no people in the sea, because they're just afraid to go in, I broke my finger a couple of days later! There is a photo. If I had known that when I bought the tour, I would never have bought it. My vacation is ruined! The money was paid for nothing! Simonova's manager Anastasia Alexandrovna assured that the hotel was very good. It's like I've never rested there myself. This begs the question, how does it happen that your managers do not know the real picture of the case? Where are you sending people? To death? And it's all the fault of Arthur, whom I trusted! So do you want people to come back to you? Personally, I was sure that I would never contact you again! My friend too!
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4
October 21
We rested for 2 weeks in October 2024. The Coral Travel agency promised us a five-star hotel, an equipped beach, a beach bar where you can have lunch and 1 a la carte restaurant on site. IN fact, THERE IS NOTHING!
I will objectively evaluate it this way:
The hotel itself, the territory and room 4;
Service 5;
Power supply 3;
Beach 3.
But, everything is learned in comparison.
As soon as we arrived, we were immediately accommodated, without waiting for 14 hours, which is nice. The room was given instead of the standard family room, again nice. A huge balcony overlooking the reception terrace. It scared me at first, but then it turned out that it was very convenient, and the sound insulation was such that even noisy gatherings in the room could not be heard, but slightly on the balcony. In fact, we liked the hotel right away. Small, cozy, few people. It is very old, battered, but the repair was clearly there. They save on everything they can. Everything that was wrong in the room was done on the first day. The taps and the shower mount were repaired. I would also like to mention a competent architectural solution for sound insulation. The room was next to the reception desk, but just around the corner along the corridor. And I can't hear anything! Some kind of flavoring is added to the ventilation, it always smells delicious. Relaxing music is playing quietly in the happiness room. Wow. The staff is wonderful, they immediately help if necessary. The room is clean, it was cleaned only when they forgot to put up a "do not disturb" sign. The swans were not turned, but the floors were washed, the linen was changed. The restaurant was also clean, dirty plates were removed from the tables immediately. The food is not 5 stars, but 2-3 is quite enough, everything is delicious, we did not stay hungry. In principle, they ate all the same things as, for example, in the Kremlin, at one time. My husband didn't have enough meat, but chicken and fish were quite enough for me, and there were a lot of different vegetables. Burgers and ice cream were served between lunch and dinner. Burgers were not allowed because of the soy patty, but ice cream!!! 5 kinds and I don't know which one tastes better. And this is what I say, who live in St. Petersburg... That's what bothered me all the time, so it's powdered coffee in vending machines! Only in the reception bar they brewed natural. It was cooked in an electric cooker, but it was good. And I drink coffee all the time, even on the beach, and I prefer cappuccino rather than black. Beach. The sea from the hotel is through an underground passage. The beach is not equipped from the word at all. There are sun beds that can be set up as you want, there are tables and umbrellas. But it all seemed like a plus to me on the second day. The beach itself is terrible. I don't know what happened there before, what happened after, but it's the war and the Germans. It's hard to say in words, but going into the sea is life-threatening. But somehow we immediately found a narrow safe "fairway" and there were no further problems. We knew that there were "pebbles" in Alanya and took our swimming slippers with us. I couldn't go into the sea without them, and my husband didn't put them on for the 3rd day. As it is, the whole coast is like that. Even if the hotel has a wide beach with palm trees, playgrounds, slides and other things, the entrance to the sea is the same. Or even worse. There are outrigger piers with platforms for sun beds, but they are at a height of about 2 meters above the water, and the descent is by a ladder... At the end of the vacation, we decided that the beach at our hotel is the best of all offered. We really like to walk in the evenings, and here it was just el dorado for us. There is an embankment along the entire coast along the sea. In the city, too, go wherever you want and you won't get lost. We liked it.
TOTAL: For the money that we paid, we had a great vacation. Plus 3 excursions, so there are a lot of impressions. Not that we will definitely return to this hotel, but anything can happen.
But the travel agency wants to be charged for lying, no matter what.
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October 18
+ Clean area. It's a small hotel, but you can go out into the city and take a walk. Clean pools. Nice staff. Normal food.
- The rooms need to be repaired. Diluted alcohol. The beach is natural slabs, but you can walk to the neighboring beach and you will be happy))
But in general, this is a budget hotel. Of course, it doesn't pull for a five, but I put 4. You can rest. We are satisfied!
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October 25
I do not recommend the hotel!!!! We have been vacationing with my husband since mid-October 24, the pros are cleaning the rooms, but for this we paid the maids a small money every day, the hotel territory is nice, pretty, the bartender is a very polite guy, the cons are the most important thing, this is food for the guest, for any vacationer, it is very important, but the food here is very bad, diarrhea strong from salads, from greens, from fish, it didn't even matter to me to eat before departure, since I didn't really have such symptoms on the road, so for almost two days, I ate food from the store, it's very bad!!! The rooms are also bad , the cabin leaks, you can fall and break your leg, God forbid.... The location is also far from the center of Alanya, I definitely do not recommend the hotel to people!!! For 10 nights we gave 1,500 thousand euros and I think it's not worth it!!!!
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1
September 19
We had a family vacation at this hotel 07.09-17.09.
We are veterans of holidays in Turkey, so we understood what to expect and what exactly should not be expected from the hotel. If you are going on vacation to Turkey for the first time, I do not recommend starting your acquaintance with this note.
We got a dead room, but it was quite enough for us to spend the night, some were less lucky (mold in the shower, ants in the room). Cleaning for 4+.
The food is normal, decent for an unspoiled tourist, you won't have to go hungry, BUT.
The dishes are handled poorly, I believe that because of this, half of the hotel came down with poisoning, including me.
The beach is not for children(!!!) entrance stones and stone slabs. You can walk along the road to the first pier towards Kargicak (≈7-10min) There are small pebbles there.
The hotel staff is neutral and polite. We didn't attend the evening animation, but we heard it every evening.
Nearby there are Migros, Bim and other supermarkets, many restaurants and cafes.
This hotel is actually 4*, do not expect from it the level of Crystal network fives, etc.
Its functionality and infrastructure were quite enough for us to relax.
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July 25
The hotel is a budget five. I read the reviews and thought where am I going. It turned out to be not so bad. The room was given a nice, large one with a sea view. The plumbing is serviceable, the linen is snow-white, a large balcony. They gave 2 cards, the air conditioner worked around the clock. The rooms are cleaned, there is a refrigerator, a TV with 2 Russian channels. They do not impose anything, they do not ask for money for anything. Wi-Fi at the reception. They entertain those who want to have fun. Beach volleyball, evening programs are not ice, but they also exist. The kitchen is normal, there is enough food for everyone. From 4 to 5 they give ice cream and hamburgers. Those who are used to luxury, of course you are not here. The sea is not very good, you can walk a little along the shore to the side and swim. The hotel is not expensive, not big, but the first line.
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September 25
The rooms are not bad, the bed linen was changed every day. The food is varied, but mostly their meat chicken, there is always enough food! Beer, whiskey, vodka, red, white wine and cute guys make cocktails out of alcohol! ANIMATOR EMRE is just a funny guy, kind, sociable, you won't get bored with him))) the sea is clean, but minus the access to it, but it didn't scare us, we didn't go much to the left, but daily 20-minute walks!
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September 6
Good afternoon, everyone!!!! I want to leave my feedback here!! At the moment, my family is staying at this hotel!(I would have been with them too, but I was returned ((() what I want to say is that there is plenty of different food, cocktails for every taste, ice cream, burgers,meat,fish, sweets are full of everything.I clean the rooms every day. The swimming pool on the territory is clean, too, they wash it every day. The beach is true with slabs, but mine were not confused and found a gorgeous beach 10 minutes from the hotel, they go there. The conclusion is that those who want to find disadvantages will find them in the most expensive hotels. As they wrote in the comments about cockroaches, my children and my husband did not see rats either))))). So go ahead and enjoy your vacation!!!
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September 15
Scylax Family Club Alanya 4 Hotel****
We had a family of three (two adults and a child) at this hotel in the period from 07/15/2024 to 07/25/2024.
At the time of purchase of the tour, the hotel was positioned as 4 stars (formerly 5 stars). The concept of the hotel allowed us to choose food options: all inclusive and ultra all inclusive (slightly more expensive), which we chose.
The tour was purchased on the Leveltravel website, the tour operator Anex Tour, time was running out, so the reviews were read diagonally, there were both positive and negative. They didn't attach much importance to this, since people are different and you can't please everyone.
We arrived at the hotel at 21:30, the restaurant was no longer open and, accordingly, there was nowhere to eat in the hotel itself. But this is not the worst thing that awaited us. After filling out the necessary paperwork at the reception, and receiving the room key, we went to check in.
So, the room was not cleaned and not prepared, taking into account the fact that the check-out time is indicated at 12 o'clock in the afternoon. The bed linen was not changed, the cleaning was not done, there was garbage and traces of the previous tenants' activity all over the room.
To our complaints and request to change the room, the manager replied that there were no available rooms, come tomorrow at 12 o'clock and we will solve everything. The shock and anger that we experienced could not be conveyed, the child burst into tears, calls to the tour operator's support and writing messages in the chat did not give anything, the representative of the Anex Tour tour operator replied: if you need urgent medical care, send a copy of your passport, the name of the hotel to the chat and wait for an answer, for other questions, the support schedule is from 8 to 17 hours. And not only we faced such a reception, but also all the tourists who arrived that day. After 1.5 hours of swearing (with obscene expressions, of course) and the threat to stuff a particular person's face, the room was poorly cleaned and the linen on the beds was replaced. But this only affected us, as we quarreled, other people cleaned the rooms themselves and slept on the linen from previous tenants.
Bracelets were worn by all hotel residents in the same color, so everyone had the same conditions for food and alcohol and access to hotel services, and our overpayment for ultra all inclusive made no sense, just a loss of money.
Wi-fi is only at the reception, paid in the rooms for our stay (10 days) the cost is 20 euros, it doesn't seem to be expensive, but there are no cards for network access. Ie, routers are in the rooms, but even for money they don't give anyone access (apparently the Internet just didn't work there).
The air conditioners in the rooms did not work for everyone, complaints about this were not perceived at all, they worked in our room but every other time, we had to turn them on and off several times to start blowing. And they are beaten to death with dust. The stench of dust was all over the room.
Having achieved at least some conditions, we went to bed, in the morning we waited for a meeting with a representative of a travel agency to make claims about the conditions. But the representative of Anex Tour also said that it is impossible to change the room, since it was booked, you can only change the hotel with an additional payment of 50% of the cost of our tour, and in general there are no places in other hotels now, so we arrived-relax.
We managed to achieve another normal cleaning in the room and a change of linen.
The food is shit, mostly olives in any form, rice, there are practically no meat dishes, occasionally fish.
The population of the hotel is 60% Russians, 30% citizens of Kazakhstan and local Turks, and 10% Ukrainians (quite adequate people with rare exceptions).
Russians are disliked in the hotel, despite the completely peaceful coexistence with Ukrainians, there was a case when a hotel employee put on a T-shirt with the chevrons of the Armed Forces of Ukraine and the Ukrainian flag and walked in it. After complaints from the administration, the dude was removed and he was not visible until the end of our vacation. I repeat, all the people vacationing were adequate and interacted quite adequately.
In general, the result of this story:
The living conditions are terrible, it's not 4 stars and in my opinion not even 3, by the way, according to the stories of citizens of Ukraine, they sell this hotel as 5 stars.
The food does not go through any gates, only beer is normal from alcohol, everything else is something local, occasionally you could order gin and whiskey.
There are no complaints only about the sea, the sea is amazingly warm and clean (in the area of the Mahmutlar hotel, almost all along the coastline there is a bad approach, boulders, huge stones).
I do not recommend this hotel at all!
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2
October 20
The rooms in the hotel require renovation, furniture, I find it difficult to provide where they were collected, in what warehouses, if not museums! This is the first disadvantage of the hotel..
The second disadvantage is the beach.. In all reviews, on any sites, you can find impressions about the beach - there are very few satisfied people.
To be objective, the entrance to the water in aquashouses is quite normal, but you still need to look where you are going. The water is clean, unlike the famous Cleopatra beach in Alanya. There is garbage in the water, and cigarette butts on the beach, although places on the sun beds are paid.
Food- if you are not a gourmet and do not expect any gastronomy from the 3* hotel, then the canteen will not disappoint you, you will not be hungry)))
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October 14
There is no beach, which should be 20 meters away, in fact, there are steep cliffs that will give you bruises (at best) at the first attempt to swim. Plus the constant very strong waves, which, combined with the rocks, is simply dangerous. The entire infrastructure is in terrible disrepair, probably seen better days. The doors wouldn't close, the shower stall was askew, and there was basically no window in the second room. Like the cherry on the cake - on the last day we were stuck in the elevator between floors without light and air, barely reached the "lifeguard", who understood exactly 0 in English, as in principle the entire hotel staff. Food is the shifting of the same thing from breakfast to lunch, then to dinner. They were poisoned twice. There is a maniac working in the massage parlor who, under the guise of massage, offers women very strange things. Ladies, be careful. It is recommended only for a very specific audience and definitely not with children or pensioners.
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1
July 13
That's just arrived from Turkey and I'll leave a real review about this hotel:
1. The hotel is old, dirty, the rooms were cleaned every other day, but everything is very superficial, dirt and dust on the surfaces both were and remained (before and after cleaning), all the furniture is also time-worn...the only plus is the snow-white clean linen.
2. Restaurant - the choice of food is small, we did not stay hungry, as we wrote earlier about not very cleanly washed plates - yes, it is, the staff fusses, cleans everything in a timely manner, but everything is washed too, as in the rooms - superficially. There is a queue of people, because there are a lot of people, but the choice is not great, but I want to eat)))). As indicated in their information sheet, from 16 to 17 ice cream, very tasty, natural with goat's milk, there were also hamburgers every other day, also not bad. from 14 to 19 (not counting ice cream and hamburgers every other day) - there was no more food, of course, people fled from hunger for dinner. Drinks are diluted, as everywhere ....
3. The beach is a separate topic, firstly, the concept of the beach is sun beds and umbrellas, that's all, it is not equipped and very dangerous, the entrance is concrete slabs covered with silt, on which people flew from the first wave, the flag, by the way, always it was red, then I realized that in fact you can only use the beach to sunbathe, and it's already your responsibility to go in, because even there are no buoys surrounding the swim, those in fact can not swim there. We went swimming to the neighboring beach, through two hotels, although the locals did not like it, because everyone from our hotel went to them))))
4. Please, when choosing this hotel, do not be guided like I am by imaginary 5 stars, as they later explained to me the stars are easy to buy there, and no ultra all inclusive there is nothing there, because there is nothing to include there.
Think 100% before you go there!!!!I hope my feedback will be useful.
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8
June 6
I had a vacation with my children in May 2024 at this hotel. The hotel is budget, I would rate this hotel a little more than 3 stars, as there were pleasant advantages for 3 stars. On the plus side, the bed linen was snow-white and it was changed often, the bed was made. The room had 2 rooms, in one room there was a large 2-bedroom comfortable good bed, a comfortable mattress, comfortable pillows, good blankets, in each room there is a TV, there is a refrigerator. In the other room there is 1 1.5-bed, 1 double bed. The floor was washed every day, but this was from the moment when more people began to move into the hotel, at the beginning of the rest they rarely washed. When the shower broke down in our room, we dropped it, then the employee came and did it right away. It is clear that the employees are trying and responding to requests immediately. The way to the sea is very convenient, through an underground passage, the first line, the shore was cleaned, the bulldozer removed the stones, the entry into the sea was before the storm waves, good. After the storm, rocks appeared again on the beach of the hotel. In the dining room they gave quails fried on an open fire (very tasty), sometimes they gave baklava, watermelon, apples, pears were given constantly, sometimes fish was fried on an open fire (also very tasty), a lot of greens. When there was an incomplete check-in of the hotel, there was more than enough food, at the end of May the hotel was more populated and if you do not come to the dining room at the time of opening, the more delicious will be sorted and you will have to eat what is left. Every day the hotel provides ice cream with a different taste. The hotel has a coffee machine on the bars and in the dining room and there is an opportunity to drink coffee (also delicious) and chocolate. There is a tennis table on the territory, there are darts, a large clean pool, 2 slides, a hammam can be visited for free for 1 hour in the morning and 1 hour in the evening, animation every day, karaoke in the evenings.
One of the disadvantages is the disgusting smell of cat piss near the reception and in places around the hotel. There is a room where there is broken furniture, there lives a cat with kittens. Then this furniture is repaired and put in the rooms. There was such a bedside table in our room. We put a rag bag in there and it smelled like cat urine. Music is played from 10 to 23 o'clock with a lunch break. The hotel is located in such a way that this music is audible to all rooms and it will not be possible to fall asleep before 23 o'clock. The furniture in the room is not all intact, a door was broken off on one bedside table, crossbars fell out on one of the beds under the mattress, because they were also broken. The towels in the room have not been changed in 10 days, not once, until they were asked. There is a gym in the hotel. But there is only one treadmill, there are several dumbbells and one barbell, a foot massager works. The rest of the simulators, if they exist, do not work. In the dining room, the meat is sometimes not fried, donuts were made, and they also have raw dough inside, pickled salads are exposed for the same few days. The food is mostly monotonous. There was no safe in the room, it was brought only in the last days of the vacation, but it seems to be paid.
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August 22
It's just awful!!!!! We flew from August 13, 2024 for 12 days according to fortune from the Fansan company.There is no refrigerator, phone in the room, there are not enough towels (one for the body, for two people). The furniture in the room is broken. In two weeks, bed linen and towels have never been changed. Animation is great, there were foam parties, magic tricks, contests and a lottery, in the evening they take you to a disco in Alanya, but due to the greed of the owners, the venue itself is in terrible condition, the broken floor, screws sticking out of the benches. The beach is poorly cleaned, cigarette butts and plastic cups are lying around at every step. The beach is not equipped. The entrance to the sea is slippery rocks. There is no meat for food, only chicken, giblets and nuggets, a lot of greens and vegetables. We took ultra all inclusive, but from the declared imported alcohol, only empty bottles. It's definitely not a 5*, rather it's a solid 3*. I do not recommend going to this hotel, I am completely disappointed and have broken knees and hands from entering the sea.The dishes in the restaurant are all chipped, even in the restaurant there are no plastic cups, cups for tea and coffee, in paper ones to drink, and it's just hot to bring to the table. I am writing in a confused and emotional way, since my vacation was ruined.
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August 31
You don't have to come here on purpose!
We got to this hotel on a ticket from Fortuna Fun&Sun, we took a tour not expensive, by current standards, for 120k for two. It is stated that everything is on, in fact - 50% off.
Let's start in order.
The hotel is a 3.5-hour drive from Antalya Airport.
Do not wait for early check-in, the rooms will not be 100% ready, because even by 14:00 when you are given a card, the room will not be cleaned.
Cleaning in 8 days was 2 times, or rather, in the first 2 days, towels were changed and garbage was thrown out, that's all. The floors were not washed, there was no replenishment of soap, etc.
According to nutrition, breakfast is full atas, lunch and dinner are more or less tolerable, we found something to eat.
Billiards in the lobby is paid, 100 liras.
Table tennis-if you're lucky, there won't be broken rackets, and if you also find a ball - fortanulo.
The gym is just there.
Hammam, spa, etc. - for a fee.
The Internet is free, the second is free office (odak), but with a password, here it is: mert0765
It only works when there are few people in the lobby
Paid internet in the rooms-space prices.
We bought a SIM card, 1200 lira, 25 GB for 1 month - alas, there is no cheaper, BUT the connection is terrible, it catches poorly.
As for the beach:
Sun beds and umbrellas are free, BUT the entrance to the sea is through slippery slabs.
During the meeting with the guide, the guide from Fun&Sun himself says that everyone should be careful, because there were 4 deaths…
We observed a cockroach, but only once, I also decided to move out from here.
Alcohol, all of it, diluted with water.
Every evening there is some entertainment, but until 23:00 maximum.
The only salvation of this hotel is Galina, who works at the reception - she is the only star in this place, and we put it to her.
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October 29
It was our first vacation abroad, in Turkey, we were satisfied with everything!!!! From the very beginning to the end!!!! Everything was great for us!!! A hotel by the sea +, linen was changed every day +, we were not hungry more than once +, entertained as much as we could +, decent alcohol +, the admins are cool!!!! There are no words, we liked everything!!!!
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November 21
Good day or night to all, or any time of the day. My review will not be short. It got too heated- after reading nonsense for a year, I decided to write my own. I'll start with the banal as we often do in Turkey. We have been vacationing in Turkey since 2008, and sometimes 2 times a year. We stayed more often in medium-sized hotels, sometimes above average, sometimes slightly below average. It took a long time to choose a hotel for a vacation in October 2024. The choice fell on Sky femeli, the hotel itself was purchased in the spring of 2024 (flight separately). I will explain the choice, firstly we were at this hotel back in 2015 when it had a different name, we know this place all its pros and cons and the hotel itself had a very affordable price! However, closer to departure, we were simply amazed by the negative that pours from almost every review. It's like people are conspiring. The reviews are bad, but they buy tours to it, then write how they fucked up. I told my wife, "look, another tourist has set up stakes ..., another decided to show how he "messed up". But I will comment on all the "cons" and "horrors" in my review and will definitely describe them!
The hotel itself is far from new. After 2015 (after we had a rest in it), repairs were made to it, some of the buildings were demolished. The hotel building itself has a unique shape, so almost all rooms "look" at the sea, unless it is the first or probably not the 2nd floor. There are a lot of Femeli rooms in the hotel, which have 2 rooms each. We were given the usual standard on the 4th floor. Everything was fine with us, we did not ask to change it. Yes, in the room, the handle on one of the closet doors was torn off, this did not bother us - I do not think that everything is perfect in the rest of the rooms). Externally, I rate the hotel at 4 +, chips on the steps, which cracks I did not notice, and even more so I did not look for and tried to capture something like this and then show it in the reviews. I didn't try to take pictures of the glasses and plates that tourists themselves pull in the rooms (and this is prohibited in all hotels), then these plates are put out in the corridor (it's not a royal business to return them back), and other tourists can take pictures of these dishes and lament what a bad hotel!
Cleanliness in the rooms and on site, and in the restaurant. A solid four! The terrarium is being cleaned, I did not see any obvious dirt. It's bad in the room, but I didn't tip, and these tips will rather affect the fact that you will have a swan twisted on the bed, I don't think they will be perfectly cleaned. In the restaurant, too, after reading the reviews, they were waiting for some kind of horror. But it's okay. Yes, this is not a real five, where almost after each guest a new tablecloth is laid, but you do not pay the real price as for a five, but rather as for a three)
The location of the hotel is the entrance to the sea. We really like the location!!!! The sea is nearby. The territory is compact, I crossed the crossing, and you are at sea. Yes , there may not be enough sun beds at sea . I have to go either early or later after lunch. It's awesome that you can carry sun beds (at least I didn't see any comments from the hotel), some of them were dragged almost to the water. Also about the location, Mahmutlar itself (protected by mountains) is a very warm place and the hotel still has a location that does not have drafts. This is relevant in October. But considering that October 2024 was warmer than usual, we were often hot even at night sitting in a bar in only shorts and a T-shirt. Separately, about the entrance to the sea. How many angry reviews have been written here on this topic. I told my wife – I don't understand, I remember in 2015 we went into the sea and went out, what could have changed, how the plates moved. People write – there is no sea!. It is impossible to enter! When we arrived, we came to the sea, as was the entrance that we used, so it is, it is located approximately opposite the underpass. In the absence of waves, when they are small and medium, there are no problems! Even a grandfather of 80 years old came in and out . If the waves are larger than usual or large, then yes, it can be traumatic. And someone even went to the nearby beach. But what they wrote in the reviews that there is no sea, but everyone goes somewhere to the neighboring one and no one swims –utter nonsense! I also want to emphasize that I like the sea here more than anywhere else in Alanya. (they were almost everywhere). There is no sand, the water is clean, Alanya with its ships is far away. (where outright garbage was often seen in the sea). The sea is better than, for example, in the Oba area, where you swim and then you bang- a "shoal" and under the water a large stone on which you can get hurt. Then I came in and immediately swam. Maybe someone likes it to be 10 meters knee-deep . And the beach is not far from the bar. It is worth going through the transition, and you are at a bar where you could take drinks and take them to the beach. There is no bar on the beach itself.
Restaurants bars a selection of food and drinks. An ambiguous opinion is that the choice of dishes in the restaurant is somewhere 3 points plus maybe 4, again considering that the hotel is cheap. There was some tension for me at first, but by about the third day I decided what I was eating and I was never hungry) Well, I don't think he was hungry here. But in the reviews they wrote that they almost went to the cafe that there was nothing to eat. I liked that near the lobby bar there was a round–the-clock set of cookies for tea and there were fruits, although sometimes it ended ... In general, the hotel had round-the-clock tea and coffee. But the truth is, the quality of both tea and coffee (from the coffee machine) is not very good. A drink at the bar . Beer, vodka, crayfish, whiskey, wine, various cocktails. Fanta, cola. Some kind of juices like jupi. I drank mostly whiskey, of quite normal quality. Everything was strong from the mini-bottles that the bartender unwound at every turn and poured the empty bottle and threw it away. It's bad that there were few glass dishes, they were poured very often into plastic (disposable). Again, if there is a tip from you, then the glass will be found for you. I forgot about the delicious ice cream that was served daily at 15 o'clock (if I'm not mistaken) . How could people put a unit for food, such ice cream in another hotel for 2 euros. (I will also tell you about the second hotel, we were in it without leaving this one).
Animation. She was. In the evenings, it's mostly karaoke. (often, it was terrible to listen to these songs)). Well, by the way, the animators didn't strain much. Sometimes, instead of karaoke, there was just a disco. There were 2 animators. A young Russian girl and a Turkish guy. The girl was friendly and greeted, the guy did not seem to greet her once in all 11 days, did not say hello, which is extremely strange for an animator. It seems like we took people to discos (willing) in Alanya, but by the way, we were not offered to go to a disco more than once – for the first time in all the years of rest, but the truth is we were not going there)
The surroundings near the hotel are shops, etc., We are not lovers of shopping and not those who like to walk just like that through the endless shopping stalls in Turkey. We are even glad that everything has become more expensive in Turkey and there is not much to buy there. What is nearby is the Migros store, but there are not very many shops nearby. I wanted to find a bike rental and rent and ride, but alas, I walked not in one direction and not in the other within a radius of 1.5 km and did not see a rental.
To summarize my review, would I go to the hotel again? At a good price, definitely yes. Would you recommend the hotel to another tourist? Yes, but not to everyone, only to those who really understand that there are different fives in Turkey and the one who will perceive it adequately!
Have a good rest, I hope my review was useful to you!
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August 14, 2023
We had a rest in July 2023. I liked everything, the room is large, (2 rooms) everything is in good condition, 2 air conditioners worked properly. The food is varied, delicious, lots of sweets and seasonal fruits. The only thing in the restaurant is very hot, I would like an air conditioner. The territory of the hotel is small, it is cleaned every day, there is a Playground, animation for children is minimal. The sea is nearby, the passage through the tunnel is under the road, so it's safe. There are 3 pools on the territory, one with slides, the second large just for swimming and the third small, for kids, but the water there, for some reason, is coldest of all. The hotel offers a hammam, massage and various spa treatments, everyone visited with children together, everyone was satisfied! Wi-Fi is free at the reception. There is a migros supermarket and various street shops and cafes near the hotel. Also, for any excursion, buses drive right up to the entrance. 6 people had a rest, 3 adults and 3 children (6 years, 3 years and 3 months), everyone is happy with their vacation
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9
4
July 20
I sat down here to choose a vacation in Turkey with a child, and everywhere this hotel compulsively comes out, and the name is painfully familiar.. And then I saw that it was Mahmutlar, and I remembered that I was there in February 23, when the victims of the earthquake were still being housed there. So I crossed myself) everything is written correctly in the reviews, the hotel is tired, obviously it's not 5 stars, three and that's a stretch) the beach is so-so, not pretty, I didn't swim in the sea, I don't know how to enter. Upon arrival, at that time there were problems with the skirting board in the room (it fell off), the shower was broken, and so on, in small things. In general, I will not come here for any reason)
See original · Русский
2
1
July 18
It's definitely not 5 stars, 3 is the maximum. the numbers are more or less , but everything is on the line. The beach is of course close, but the entrance!! not convenient, well, do something.
This is a purely family-run hotel. But there is nothing even for children.
They are not allowed in the pool at night!
Almost no one speaks Russian.
If you just need to eat and sleep, it's expensive, but you can. Only there is nothing to do in the hotel
See original · Русский
2
1
August 27
We arrived at the end of August 2024. To be honest, the hotel wants to leave the best, this is the worst hotel we've been to.It seems to be even decent at the reception, you can sit there is a bad but free Wi-Fi, if there are shamans in your family, then dance with tambourines because you have to try to catch him. Paid Wi-Fi is expensive, I think that in 6 days $ 18 is a robbery. The safe in the room must also be paid for otherwise it does not work. They gave the room an old, dirty one, it is clear that there is no minimum treatment from previous guests, towels were not changed for 6 days, the conder barely coped with the heat, minimal disposable shampoo and shower gel, please, some light bulbs did not work, which made it dark in the evening, the tables and doors were all greasy, The hope was that at least they fed normally but no, in addition to the fact that there was not enough food for all the guests, and it was not possible to eat it, something was constantly running out at the bars, wine, pepsi, sprite, or there was an interesting excuse we do not have a corkscrew🤦♀️
It is impossible to eat desserts all "wet" were heavily soaked, the fruits were delicious (if of course you manage to grab something)
She was poisoned by wine. The beer is normal, the juices in the vending machine are water with a slight taste of the selected juice for the first three days, then concentrate, it is not possible to drink. Pampered with homemade burgers, well out of nothing and it's delicious))
The hotel itself doesn't look bad, but it only looks like it. There were entertainments, but more for pensioners and children. Beach towels are generally a tragedy, we took cards in the hammam (which were supposed to be issued upon check-in at the reception) but they are useless, every time we came, the answer is the same: there are no towels, come either after 16:00 or in the morning at 8:00. The beach is a separate tragedy, very large stones (as they explained to us, you can't remove them otherwise the shore will wash away. If you do not have aquashouses, then it is better to go 10-15 meters to the left, and then there is no special point in going further than a couple of meters to a depth, as the stones begin. The shore is dirty. Of course, the rest is spoiled, but a bad experience is also an experience.
If you still read this, then I would not recommend this hotel, it is better to consider a good 4* for this money. The hotel is listed as 5* but I wouldn't give 3* either.
See original · Русский
2
September 10
I read all the reviews, I hoped that they write mostly negative reviews and the tour operator convinced us of this. But!
Expectation and reality were very different.
There was no connection even in the lobby, constant problems with electricity, there was no hot water for a couple of days (they said at the reception that there was water, in fact there was no) the food was bad (I ate only vegetables, fruits, delicious bread and butter) the service is very lame, the rooms are all battered and dirty.
The description said that the laundry was paid, they wanted to wash it, they said that they did not provide it
The number was asked to be changed 3 times. In the first there was fungus in the bathroom, in the second there was dirt, scuffed walls
Resigned to number 3
Access to the sea is impossible, no one swam in the sea, I had to go 500m to another hotel on the left side
A 3-star hotel
The first few days I wanted to change the hotel, the cost was 500 €, in the end, if only to sleep and eat, we found entertainment ourselves, got acquainted with Russian speakers and hung out together
See original · Русский
July 3
What should I say? We expected more.... The room is average. The pools are great. There were not enough dishes (literally), yoghurts, hot milk in the morning, a variety of bread, meat (chicken wings are bones, not meat), there was fish, but not every day. Thanks for the watermelons with oranges, if they weren't hungry. There is no entry into the sea. The price is too high for this hotel.
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1
2
July 15
Honestly? I thought the reviews were bought by competitors. The hotel guide was asked: "...Where are the ultra all and stars from?" We got the answer - they buy themselves as many stars as they want. Food - what you didn't finish yesterday, you will finish today. There is no bar on the beach. There is no entrance to the sea. There was no cleaning in the room (they caught the maid and pushed her into the room to wipe the floors at least). The bed linen is stained. Towels have never been changed in a week. There is no Wi-fi (we bought a card with a paid wi-fi - it works only in the room). The employees of the hotel cannot be identified, because they do not have a special hotel uniform. The wish to all vacationers is to drink only what opens before your eyes! The water in the coolers is from the tap (poured with a hose). If you drink draught alcohol, then it is diluted with tap water. If there was a bulldozer, I would have razed this hotel to the ground. I don't recommend this flophouse to anyone.
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5
1
May 12
Welcome to the Pension " ultra everything is OFF " we rested for the May holidays.
Of the advantages: the sea is nearby, Russian speakers at the reception - that's probably all
Well, now I'll tell you about 5 stars)) everything that the hotel claims in free services is paid. Sauna, hammam for money, one poor treadmill and a barbell in the gym. Wi-Fi is on the lobby, and very bad, there is no paid one!Absolutely everything is on schedule, the slides are turned on for two hours a day, ice cream is given out one piece, for an hour a day. Animation program : half an hour children's disco, Anka Asti and Butyrka play for an hour and a half) all this was accompanied by the phrase "it's not the season" so the animator roughly didn't care about us, we entertained ourselves (while they smoked one by one and played cards) during lunches and dinners, only one works the bar is in the restaurant, i.e. if you are sunbathing by the sea, you need to get dressed and go to the restaurant for a drink. I did not see any imported alcohol, gin, whiskey, vodka, beer from alco, all this is poured into 200ml glasses) ask not ask, no one will pour two pieces at once. Everything is the same for food every day: lots of greens, vegetables, varieties of hummus, don't wait for meat, nuggets and local sausage.
Everything in the rooms is in a sluggish current state..the shower is leaking, the lights are periodically turned off , for a couple of hours (this happened often in our room ) it is shabby, shabby, towels are rarely changed, there were no dental kits..
to evaluate objectively , it 's a shame comrades ) Three stars with tension
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18
5
June 27
Not what kind of 5 stars it is, a maximum of 2 or 3 with a stretch, how they got 5 + does not fit into my head at all. "Ultra all inclusive" is just an empty sound, the driver could not find the hotel 2 times + the road is very long (if, for example, you went to the airport by train and then by plane like me, the road will be very difficult for you) somewhere 3-4h from Antalya airport to the hotel. At the reception we met a NON-RUSSIAN speaker, we communicated through an interpreter, barely settled in. The "free" Wi-Fi in the Lobby is very slow, and it is normal only in the morning, finding a place in the lobby in the evening is a big problem. Further on the food, when checking in, they asked how old I was and hung up the appropriate bracelet (since you were 14, like adults, you have a green bracelet, what does this mean? I don't understand
, they'll probably pour alcohol in the bar). The food in the restaurants is of the same type in general, I did not get too tired for 7 days, but if you fly more than 7 I do not advise, and in general I do not recommend this hotel. The sea is just a horror, I learned from a friend that it is worth going to municipal beaches for 5-10 minutes and you are on a normal beach, only there is 1 minus the sun beds are paid and you either buy a sunbed or lie down on the rocks. I had a rest in the middle of June and I can say that the sea is warm. The pools are good, there is a bar nearby, ice cream is given out 1 hour a day and burgers are distributed (cutlet, lettuce, tomato all) The rooms are good, I was in the Family room and it was decent, I don't know how in the Standard. In general, I can't say much about the bar, one of the advantages is unlimited pepsi :)
See original · Русский
3
December 15
The food is terrible, the hotel is dirty, the sea entry is disgusting, the staff is rude and indifferent, the rooms are terrible and tired.There are no 5 stars, I stayed in 3* hotels and they are much cleaner.I am not a picky and conflicted tourist, but there is simply nothing to achieve without swearing.The whole hotel was poisoned .I had to contact the tour operator to resolve even minor household issues.There is no room cleaning.I will not return to this hotel for anything.In 12 years of vacation in Turkey, I saw such a hotel for the first time
See original · Русский
September 18
UPD: in a couple of days we got used to it and resigned ourselves)) The room has been cleaned and is being cleaned as it gets dirty. The linen was laid fresh and clean. The staff are polite, their work does not cause complaints. Excellent attitude towards children.
1 star just to have a review. This is not a 280k vacation. I'm going to go scrub the room now and go buy antiseptics and underwear. It's tinny.
See original · Русский
1
August 2
We stayed at this hotel from 13.07 to 22.07.
Only garbage was taken out in the room all the time, the floor was not washed, towels were not changed even once!The food is terrible, often sour!There weren't enough plates for dinner, there were a lot of people!There is no meat from the word at all!
Going into the sea is just rocks!
In the bar, you need to beg for alcohol to be poured, they pretend that they are always busy!
A terrible place, the only joy was the pools.
Everyone is smoking, the stench of cigarettes.
See original · Русский
1
November 5
Yes dear people
This is the bottom
I can't recommend that
There's mold in the corners everywhere for a long time
And the smells of bygone fun
Try to get around it
The option offered to you is possible
Sometimes it's just better to be in four walls
Than to experience it again
I really didn't like it - torment and not rest
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1
June 30
I really liked Dr. Ismail, who works in this complex; He is a therapist and a very good massage therapist, he was very ill, his shoulders and arms, from the first session I felt better, the pain went away, for which I am very grateful to him. My husband and I really liked it.
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September 24
There is no water park, there are only 2 small slides,ultra all inclusive-no meat in line for 15 minutes in two pieces,hamam for free -no,a la carte restaurant -no,there is no safe entry into the sea on the beach,animation -no, there are not enough rooms offer to stay in another hotel for 2 days excellent location
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1
December 1
A small cozy hotel. Inexpensive, too. I used to be an honest five, but now I'm a little old. The repair was cosmetic only. There is no a la card restaurant (deception in the description)
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July 20
The Devil's sanatorium.
It can't be described without a mat.
if you want to lose weight, you are here, there is no food here, you had to eat in a cafe
in the sea you can't swim on the shore there is a huge slippery stove, cockroaches hang out in the room, everything is dirty, there is a big stain on the carpet in the lobby, someone vomited from this hotel.
See original · Русский
September 27
The food is delicious, the drinks are not bad. These are two advantages. The rest: a complete mess everywhere (cleaning only to smear the floor), everything is so old (twelve years ago it was wow, but now everything is in very bad condition), the beach is not equipped at all (yes, there are sun beds and umbrellas, but everything can be cleaned up, make a candy, and here it's like a wild beach).
See original · Русский
1
July 6, 2023
Our accommodation number was 2601. The room is great, large, with a sea view. There are many shops and cafes near the hotel. The food in the hotel is different to choose from. Interesting shows for children and adults were held in the evenings. The pools are clean, the sea is nearby. The staff is polite and helpful.
I really liked the administrator, her name is Maya. She greeted us pleasantly and saw us off. She always helped us and solved problems quickly . Very kind and positive )
This hotel fully attracts 4 stars .
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1
August 18
Super! Everything is great, but the food leaves much to be desired! If you change the chefs and set up the kitchen, then I would love to return to this hotel.
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1
2
December 16
I had a rest at the hotel in October 2024. In general, for such money it is not bad, but with food, of course, it is desirable to fix it. The rooms are clean, the cleaning is timely. The beach is across the street via an underpass.
See original · Русский
September 20, 2023
we rested from 10 to 17. 09. 2023.
All that is good in the hotel is the water in the sea, clean and warm, but entering the sea is the road of death.stones and slabs in the seven days that we rested.We have fallen more than once, but others have also been injured !according to the choice of food, everything is included, then yes, we were not hungry. because what was there and we had to eat, because there is no choice, of all that was, nothing for children! There are drinks:the juices are different, but diluted, beer is poured into tea cups and only 1 cup in hand, ice cream is also 1 cone in hand if there are two of you and you have kids, then everything is in line, otherwise they won't give you all in one hand! from fruits:only apples every day, and sliced oranges, 2 times there were pears.2 times peaches , and once plums !
The hotel is very dirty, only garbage was cleaned in the room for seven days, the shower is broken, and very dirty.everything in the room is covered with dust.The refrigerator was empty, not even turned on.
The RESTAURANT, if you can call it that.it looks more like a roadside canteen, they open for breakfast in the morning, and dirty plates have been on the tables since the evening..
And it's called 5 stars, ultra all inclusive???
See original · Русский
5
4
July 5
The food is poor, although there is a lot of food.
There are terrible rocks on the beach
The rooms are dirty, there is a billiards table and that is paid
This hotel can be given a maximum of 2 stars, it does not pull for more
If you want to spoil your vacation, then welcome to this hotel.
See original · Русский
2
November 29
A very bad hotel, the picture is good. The food is of poor quality, I have never been so poisoned anywhere, a month of digestion was restored after the hotel. There is no entry into the sea, a slippery slab, if you fall you can break a leg or an arm.
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January 21
This hotel was chosen by us a week before departure. There was little time for selection and careful study. Overall, it was a big mistake. We went with the family, four of us. We arrived very late, at 11 a.m., promised to feed, since this day was considered a day of rest and we were on the road all day. But they gave us a cold, incomprehensible soup, we, of course, did not eat it. Already upon arrival at the hotel, we were shocked that little was said. The attitude of the staff is at zero. We were moved into a room with 2 double beds. Parents are fine, but I, a 22-year-old, couldn't sleep with a 15-year-old brother. They barely changed our room. Everything is dirty everywhere! Cleaning - as if they cleaned a month ago, dust, sand, toilets...everything is old in the room. When we walked down the corridor, it looked like a dorm, it smells like cigars. During the night we managed to digest all this horror, but the next day more surprises awaited us. Restaurant...it's like a "Good canteen," and then there's more choice. It's the same thing every day, one fried egg in the morning and that's it. And the sea.. I broke my knees twice and left there with huge bruises, as the entry into the sea is among the rocks. I was carried away several times and hit huge rocks. There are no special evening shows, definitely for children. Drinks are also a problem. But I got used to it, I gradually accepted it. It's definitely not a 5 hotel, it's more like a 3...
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15
4
August 30, 2023
For a holiday in Turkey "August 2023" we chose this hotel and did not regret a bit. We checked in immediately upon arrival in a fairly spacious and clean room. It is important to note that cleaning was carried out every day throughout the hotel.
Helpful and friendly staff.
The beach is convenient in location, there were enough sunbeds at any time of the day.
The food is quite varied, the dining room was always cleaned quickly - you didn't have to wait for a free place.
I would also like to thank Yusuf and Mehmet for the evening animation events for children, and then for adults - it was always fun and interesting to take part.
In general, you can safely choose this hotel for your vacation. We were satisfied.
See original · Русский
10
5
August 4, 2023
The hotel is not bad, it does not pull 5 stars, but you can live, the food is also quite normal, the sea is nearby, the beach is good, only there are natural slabs, access to the sea is difficult, the staff is good, especially the co-worker of the hotel Maya, well, a very sincere and welcoming person, and will help and prompt and always on the positive side
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7
1
May 26
Great hotel! The sea is within walking distance. A large area. Turkish bath SPA on site. The food is normal.
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May 19
The rooms were dirty, the sauna was paid, you can crash on the rocks on the beach if there are waves.
Of the animations, there was only ice cream. On the day of arrival, we were very upset, of course, but we got used to it. This is definitely not a 5 star hotel, more like a 3+.
I'll add that we didn't sleep well at night because of the noise of cars (near the highway), cars drive all night
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June 22
So very nice, but a little dirty in the rooms.But on the last day of arrival, they saw a giant cockroach.The food in the dining room is good.Well, I don't recommend it
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