Good location and the SDEC point itself - next to the road and without steps and corridors - it is very convenient!
The staff of Victoria and Alyona are always polite and tactful, professionals in their field, they will always help and advise the best option for packaging and shipping. Cooler with drinking water is available))))
It is a little far from the central part of the city, but the entrance is convenient, parking is sufficient.
We were served quickly and politely.
The SDEC itself is expensive and not quite a clear tracking system, but it is delivered quickly.
It sucks completely, the delivery request from Moscow was taken away the 4th time, the manager does not listen to what you say, fills in from "baldy". They do not give any documents to the hand (if the application is paid in fact and I repeat the sender is in Moscow), you actually need to prove in words!
Brought to tears, we refused to accept the item, because we did not immediately show the track number. The SC in St. Petersburg has made an application to send a robot vacuum cleaner for repair. The center said, just bring Krylov 23 to the reception point and tell them that a request has been made for shipment from the service center. The girl said that they have a billion applications and like we don't know anything. I had to call the center in St. Petersburg and clarify. They are very unfriendly, in no hurry to help. You could have calmly said, check the SMS on your phone. There should be a track number. Very incompetent
We couldn't diagnose the air conditioner completely, I disassembled and assembled everything myself + the master is very rude, the problem is not solved and they took the money.