Parking is just a mess. The female employee is polite and friendly, processes orders promptly, but parking is required... In my opinion, it's an unfortunate place to make a SDEC point in a human
the receptionist does not know the rules of acceptance of the parcel. her colleague on the phone doesn't know either. 29.09. 2024 refused to accept soda bottles from us. they can kind of explode. I called someone. They said the same thing there. the tech support told me that there are no prohibitions. I had to go to another department.
Nice office. The staff are conscientious and friendly. Everything is fine. The cargo was accepted and shipped, everything arrived on time. The entrance is quite convenient. They helped to support the door. While the parents are waiting, there is a table with a coloring book for children. There is a toilet.
We sent a delivery from Moscow to Minsk. It was sent on Thursday and should have been received on Wednesday next week. Today is Wednesday, and the hotline couldn't even say when it would be. They framed me in front of a client with such a delivery.
There are no queues. The staff is nice.
Of the disadvantages, there are not always boxes of the right format. If you need to send something special, call the point in advance.
Parking problems: the courtyard, driveway and playground near the clinic are crowded with cars from morning to evening - the opportunity to park is akin to winning the lottery. It is better to schedule a visit at a different pick-up point than to wait for a parking space to appear.
The information was given promptly, with a desire to help the current situation. Well done- respect. Everyone would work like that. At the same time, they lifted the mood for the rest of the day
The office of the delivery service. Excellent level of service. They work quickly and efficiently. There are practically no queues. They work seven days a week. I often use this delivery service myself. I recommend.
A very pleasant and responsive office. They take the cargo quickly, accurately and accurately, deliver it quickly and always on the client's side. Only pleasant impressions!
The staff is very helpful, pleasant and courteous. They will always help and tell you about your shipments to SDEK. I often send and receive parcels, my favorite delivery point)
The service at this point is excellent, at a good level.
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Дмитрий Токарев
Level 11 Local Expert
January 9, 2022
High level of service, as in all points of issue of this franchise in Minsk.
But then there are also smart employees who do not act according to the algorithm, but also find non-standard solutions in the interests of the client.
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Максим Гуменюк
Level 13 Local Expert
August 7, 2023
Terrible courier service. And this point specifically they just suck the most.
A mess and a constant desire to cheat are synonymous with this point