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176 reviews
December 29, 2024
The most terrible delivery service! The parcel arrived in Minsk on December 23, 2024, delivery by courier, no one contacted me! She began to specify when the courier would be, agreed on the date and time of delivery, and lo and behold! On the appointed day, the courier did not arrive, and the delivery is scheduled from 10 to 18, i.e. you wait for the courier all day on a leash, but his working day ended at 18.00 and he did not come to you and did not even warn you about it!!!! You contact customer support again and reschedule the date and say that you don't intend to wait for the courier for the second time all day (everyone has things to do on New Year's Eve) and ask them to specify the delivery time, but unfortunately no one arrived by that time, but only after an hour and a half!!! Courier delivery, I believe, should simplify people's lives, not complicate it, and note that money is paid for it!!! I would never recommend this delivery service to anyone!!! I also need to put a star so that it's clear whether I liked it or not! I write I did not like the word movsem!
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2
January 8
The parcel was marked in the application on 12/26/24, on 01/3/25 the courier is calling - I will be there in five minutes. I'm at work actually, on Mayakovsky St., it's a 15-minute drive here. It rings in 15 minutes. "I'm here." I explain: - I'm at work, I can't come. The courier hung up.
No one else contacted, something cannot be solved in the chatbot, they require a Russian phone number. ( quote from Lavrov ) how did I get a Russian phone number in the Republic of Belarus?
In general, it's better not to contact SDEK.
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1
October 12, 2024
I often use SDEK, fast delivery, reasonable prices.
Everything is fine! There are always polite and understanding employees inside, parcels are delivered safely and well packed
See original · Русский