СДЭК
269 reviews
January 12
They received a package, they did not send me a notification, they called me late on Saturday evening and said tomorrow is the last day, in their opinion I should pick up on Sunday on their last shortened day. They couldn't explain the reason for the non-notification on the phone, they refused to extend the shelf life for a couple of days, during the conversation the girl started being rude, saying I don't owe anyone anything at all, this is not my problem. As a result, because of the SDEC jamb, the parcel goes back, I will return the money for the goods in a couple of months at best.
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January 12
Everything is fine, a parcel has been sent from Moscow. I got there in two days, everything is intact, everything is in place. The staff is polite. I am satisfied with the work, I will use the services whenever possible.
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December 26, 2024
I was very satisfied! They greeted me with a smile and helped me! There was no queue, the entrance was convenient, close to the house! Everything is safe and sound!
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October 8, 2024
No queues, fast, convenient, there is Parking. We sent the documents, they are packed very securely. I would also like to see the working time schedule increased by at least an hour. I recommend
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October 11, 2024
The scanner does not work, then why you need a barcode in the application is unclear🤷🏻♂️ the scanner has not worked for years. Employees behave rudely, do not greet, and hate is seen in the eyes when they see a client. Are you keeping them in slavery there? Customer orientation is not about them and it would be good to send employees to the school of good manners to issue orders😵💫
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January 9
It's a nice, fairly spacious compartment, and I'm with M.Partizanskaya is quite convenient to get there
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January 10
One of the most spacious, bright and pleasant points, with excellent and prompt service.
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December 25, 2024
Over the past few months, the cost of services has skyrocketed. I used to use it all the time. If there are options to send it by other companies, try it. The difference can reach almost two times!!!
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September 23, 2024
Everything is very cool!
Good staff, no queues.
They helped me to pack my parcel so that it would arrive exactly.
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December 26, 2024
Always friendly staff! In my opinion, the best pick-up point in the city! Everything is always without problems!
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November 27, 2024
Only the advantages of the employee's girlfriend are just super, they do everything beautifully.
I often send to Russia, they write that everything comes in the best possible way
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December 28, 2024
Excellent team.... Only professional staff..... Well done
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November 10, 2024
Fast and courteous service. Competent specialists. I was satisfied!
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November 3, 2024
We can say that this is the central office. I order particularly fragile parcels here. The bike was delivered safely.
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January 18
Excellent service, very cozy and pleasant staff
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July 19, 2023
This is the most adequate office in Minsk. Good employees and employees. Polite and professional. There are often queues, but this is not critical. They work fast and well. Parking is a problem, but you can walk 20 meters.
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January 27, 2024
The score is excellent! Friendly and competent staff, quick registration, convenient opportunity to unload large items directly to the warehouse.
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July 6, 2024
The location is convenient, the second time I use the services of this point, but the entrance by car because of the "broken" road is something.
Maintenance of personnel without complaints
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December 12, 2024
Very good service, always friendly.
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August 30, 2023
Perhaps the speed of delivery and the quality of service are the pride of this service. But there is one THING that can negate the whole positive experience.
Before delivery, couriers will call you and ask where and to whom to deliver.
I am sure that it is possible to adjust the place of delivery. I am sure that it is possible to arrange for another person to take delivery.
But if your phone is broken/lost/ was specified incorrectly, that's it. No one will even try to bring the goods to the specified address. Finito. "We have paws, we can't, write a request to change the number to the sender. Not responding? Well, then he doesn't answer." And it doesn't matter that you can download the application linked to the number, and it doesn't matter that you can specify the time and place of delivery on the website.
You don't have a phone number - you don't exist.
The phone number is the main identifier of you as a customer, as an individual, as a citizen. And not at all passport data and place of residence (delivery).
I repeat, the experience is purely personal. But such an emphasis on having a phone number is fundamentally the wrong approach.
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November 22, 2024
There are no better offices than this one! The coolest employees! 10 out of 10.
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August 2, 2023
Excellent staff, very helpful. Everything will be explained and told. There are no queues. Delivery is on time. There is a small parking nearby. I advise everyone to contact us.
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February 10, 2024
Great restaurant. The original presentation of dishes. The menu is varied. And everything is very tasty. Recommend.
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September 30, 2024
A good pick-up point . Everything is fast and clear!!!
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June 17, 2024
Clean, tidy, but the location is such in the courtyards. I had to look for an entrance around the house
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January 13, 2024
They are conveniently located, there is parking, pleasant staff and the ability to send bulky parcels.
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August 24, 2022
We periodically use the services to send parcels to our relatives. The prices are always pleasant. There were shoals when receiving the parcel (they searched for the location for a long time), the parcel went to the Far East for a very long time (but there seemed to be holidays there). The last departure from Minsk to Belebey (Bashkiria) was VERY PLEASANTLY surprised and pleased. Delivery is four days before the recipient's door. Maybe the Russian Aerospace Forces helped? I don't know, and what difference does it make on what and how it was delivered. The main thing is that it is high-quality and fast. Thanks to the team for their work. We will remain your customers in the future.
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June 21, 2024
Clear, polite guys, if necessary, I will definitely cooperate with them!
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July 17, 2023
Excellent staff. They are polite and competent, they work quickly. They solved my problem without any problems, although, to be honest, it was my mistake. I recommend this item.
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February 4, 2024
It was the first time I used this method of forwarding, but I liked it. Either I'm lucky, or it always is. But everything was fast and high-quality!
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December 25, 2024
Thanks to the girls for their help in sending the parcel to Vladivostok. 10 days of travel
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March 17, 2023
I really liked this item, there are not many people and friendly staff, everything was quickly arranged, thank you!
Here at 5.1n Partizansky Ave.-disgusting service, I've been there several times - I don't go there anymore.
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4
December 22, 2022
A good exhalation point where employees do pile work at 100% convenient location clean hall everything is fine there are sofas for waiting I am satisfied with 100%
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August 25, 2024
Nice staff, helped to pack the parcel!
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April 25, 2024
I came before closing time, and everyone who was in the queue was released. Thank you so much for your patience and attentiveness to visitors , I recommend
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June 17, 2024
Without any questions. Quickly served. The product was oversized with a large amount of packaging film, nothing had to be removed.
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June 14, 2022
I have been using this department for a long time. Good staff, they will always advise the best delivery option in terms of time and cost. There are usually no queues, just a couple of people at most. Always fast and high-quality service. There are no problems with parking, but it is not very convenient to check in to the point itself. But this is not a critical disadvantage. In general, the Belarusian branch of SDEK works very efficiently in comparison with the Russian Federation, there are shoals on the jamb.
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August 24, 2023
Quickly, with understanding, they explain everything clearly, they work all 7 days, there are practically no queues. Respect.
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January 11
I love it! The best store in Minsk!
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July 4, 2024
The best employees of SDEK at this PVZ. If you want to receive a package and a positive charge, you are here!
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October 26, 2023
Polite specialists. They always try to help. Sometimes parking problems and a broken entrance
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January 10, 2024
For two times in a row, the courier simply does not deliver the parcel, despite the fact that everything is paid for and you just have to either pick it up yourself or it will be sent back.
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April 21, 2024
Fast, friendly staff, good service.
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December 27, 2024
The girls are great.They work fast
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September 30, 2023
A great point. I often use sending parcels to Russia, there have never been any questions. They always help with packaging, and for money only boxes.
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May 3, 2023
There is no queue, the staff is polite and friendly. They work promptly. I'm happy with everything, there's nothing to complain about.
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December 18, 2023
Excellent transport!
I always send in this department, friendly specialists.
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March 4, 2024
The entrance is not very good, even the navigator is confused, it's easier to get there on foot. The color of the building in the photo matches)
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January 22, 2024
Polite staff, clean. It is very pleasant to pick up parcels)
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November 28, 2022
Sharashkin's office! On November 12, I sent a parcel from Minsk to Astana, the arrival date is November 23. To date, she is not in Astana. Where is she, what is wrong with her-no one can answer. There was a status that she was in Almaty on November 19, but on November 21 her status abruptly disappeared. There is not a single answer to many questions, every day they just blatantly lie! We will refund you 3% of the shipping cost for each day of delay-it's just a spit in the face of the customer from the employees of sdek. We contact the points in Almaty and Astana ourselves, and the Minsk office is just dealing with excuses. We know more about the fate of the parcel than the employees of SDEK in Minsk.
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