Sharashkin's office! On November 12, I sent a parcel from Minsk to Astana, the arrival date is November 23. To date, she is not in Astana. Where is she, what is wrong with her-no one can answer. There was a status that she was in Almaty on November 19, but on November 21 her status abruptly disappeared. There is not a single answer to many questions, every day they just blatantly lie! We will refund you 3% of the shipping cost for each day of delay-it's just a spit in the face of the customer from the employees of sdek. We contact the points in Almaty and Astana ourselves, and the Minsk office is just dealing with excuses. We know more about the fate of the parcel than the employees of SDEK in Minsk.
Delivery, and the staff work at a height, they will tell you everything and do it right, there are not many queues, the entrance is somewhat inconvenient and the parking is not large.
Disgusting delivery service. The couriers of the service believe that the recipient of the shipment should adjust to their mode of operation and movement.
disgusting.
7 (seven!) Couriers are unable to deliver the parcel for days
Good day! We would like to thank Viktor Viktorovich, head of the SDEK department, Tsentralnaya str., 6, for his assistance in a difficult situation with the shipment of our cargo, and also express gratitude to the operator / specialist Olga for her support and goodwill.
thank you!
You're cool, keep it up!
I recommend this branch for sending my parcels and cargo. 5 stars)
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3
Денис Богатырев
Level 29 Local Expert
August 29, 2024
The item is normal. The people were friendly, they were quickly processed, picked up and sent
I used this service of this company for the first time. I sent a parcel to Russia. They warned that there might be a delay in delivery, but it arrived very quickly. Therefore, I recommend it. The staff is qualified and responsive. They explain it in detail and clearly.
Very fast and competent. I received the parcel by pickup from the branch.
Yes, there was a small queue, but it was at the end of the working day.
The employees are simply the guru of conflict-free behavior.
The location of the branch is so unfortunate that if I didn't know this block, I wouldn't have found it. There is no dedicated parking, but there is always a place to park a car within a radius of 300 meters.
The only frustrating thing is that the SDEC works until 19-00. You may not be in time after work. It is necessary until 20-00.
I didn't find it right away, although you can get right under the door. Quickly, clearly. 3 girls worked for acceptance and delivery. Delivery of spare parts weighing 2 kg from St. Petersburg cost 38 rubles (19 USD).
Everything is clear, there were no complaints. If you have any questions, they help you find out quickly. I had no questions - I saw it as a witness from the side).
CDEK is a roulette game. An attempt to speed up or improve the Russian Post. Even if you send a power of attorney, an A4 sheet that does not need a "crate", you cannot be sure that it will arrive within the specified time frame. They sent me a computer (a monoblock), a small system unit and a monitor from work. According to the documents, they were sent together. But it turned out that the system technician and the keyboard had left, and the monitor... I stayed in Moscow. The error was soon corrected. And I found myself thinking that CDEK had stopped annoying me. It should be taken as it is (immediately mentally throwing 5-7 days to the deadlines that they declare), or not use it at all and choose more expensive ways of fast delivery.
Recently I started using it, the impression is only positive, everything was delivered quickly, cheaper than mail and there are no queues to pick up the parcel