It's a great office. For a package of 1 kg from Moscow to Mogilev, they asked for 25 rubles. We drove for a whole week. Minibuses charge about 15 rubles for a similar package and bring it the next morning! People, don't pay these nice merchants, this is a "decent" organization, I came across it personally, they don't respect customers, they are only interested in money. I will never turn to them again!
The company is good, almost always everything is delivered on time, but there are also delays. The staff is polite, competent in their work. The cost of delivery in Belarus is higher than in Russia.
I did not like it, this item works with courier delivery, it was highlighted in the application that the courier would arrive from 9 to 11 o'clock, but I had to search for the parcel through the Minsk hotline. Out of 5 calls to the PVZ, only one was answered. I picked up the parcel myself, otherwise its delivery would have been postponed to the next day (
A year ago I received a parcel at this delivery point. I really liked the service., but I didn't write a review. But today I called the delivery point to find out how courier delivery works. The girl politely explained everything to me. I am grateful for the service - the highest rating.
They work efficiently! Inconvenient entrance for a car, it's a little far away. Inside there is a real warehouse in the basement - bales, boxes, packages are all around... There are no complaints about the work of the staff
Caution!!! The parcel acceptance point is some kind of left! We were not happy with the service. We did not weigh the package OURSELVES at any parcel acceptance point.! The computer does not help with the sending address, you must know all the SDEC addresses yourself. The phone number you are sending to is not detected on the Internet (as if you sent it to nowhere). Attention, if you send a parcel at the expense of the recipient, the RECIPIENT pays for the arrival and for the box too, and at this reception point you must pay for the box yourself (they deal with the postscript). The worst service I have ever seen in SDEK!!! If you want good service, send it to SDEK at 15 Ostrovsky Street. I work with them.
I am satisfied with the service, it was the first time I sent a parcel with this service, the woman serving me was polite, answered all my questions. There was no queue, everything was arranged quickly and clearly
Terrible service. An employee called and said the parcel would be delivered today, although they called last week and did not specify the exact date when it could be delivered. And today I won't be at home until the evening, I told her that I couldn't pick her up, she asked rudely if anyone could, if anyone would be at home, but my mother is at home and she can't see well and is not quite healthy, and this employee also rudely said, and that she won't sign? ... in general, a rude, tactful attitude. I'm in shoke
The level of service is disgusting. The employee at the reception is completely incompetent. Refusal to accept the parcel, based on her own conclusions, and not the regulatory documents that she has, but she does not have the wit to read them carefully, apparently. A great company and such a recruitment failure . Sorry.