I often use SDEK. I moved a year ago, but I didn't like the point next to it at all. I only go here now. Excellent staff, fast work and always greeted with a smile. Not a little important point, there is always Parking, Guys keep it up!
I used this PVZ both for sending and receiving parcels, the staff is always polite and helpful to help pack and tell me how to send the cargo more profitably , plus convenient location and Parking , I recommend
A wonderful point. Wonderful workers at the pick-up point. In addition to well-coordinated work, they are wonderful psychologists. They helped me deal with my personal problems and suggested how to move on!
It is inconveniently located, far from the metro, the signs are not visible, the work schedule is inconvenient. There is a queue before closing, because work is up to 19. Do it at least before 7.30 pm and please highlight the sign. From the other end of the city through traffic jams, then I came by subway and it's very unpleasant to run into a closed door.
Quickly and for an adequate price. A package from Russia to Minsk. The staff has been working for years. There was no queue for lunch. There is a large parking lot nearby. I recommend.
The item itself is normal, there are no questions. A negative impression was only left by an unpleasant woman who refused to accept an oversized parcel without a crate, even under my responsibility. I had to drive across the city to waste time. There were no similar situations in other locations. Pvz like, this person has a fat dislike.
Very bad. Not only is the company not trying to solve the problem, it puts it on hold and does not call back. The cherry on the cake is an employee of the pick-up point, who also absolutely does not care. Monotonously, with an absolutely disregard attitude and memorized phrases, like write a claim.
A good point, the location is normal, near the Malinovka metro station and a large parking lot for cars, a lot of transport. I picked up the order, everything is fine, promptly.
What amazing guys work there! The order was given quickly, clearly and without incident. The atmosphere is as pleasant as possible, I want to order more and go from the center to this particular department
There are no claims to the point of issue, 5 points out of 5 for their work.
There are claims to the working method of the company itself. It was paid for delivery to the door, a message came that you can come pick up from the pick-up point. Delivery to the door was promised before the new year. The hotline reported that there is some point in the contract that in December the delivery is not guaranteed on time, they said that if I want, they can change the status of the parcel from pickup to delivery. But they did not say at what point and from what fright they decided to change the status from delivery to pickup. The question is, "where's the money, Lebowski?" for delivery to the address? And how many people like me? Does it look like a scam?
The pick-up point is very conveniently located. Near the avenue , metro. Exit from the street in all directions. Parking is nearby. There are almost no queues. The speed of service, the staff is polite.
SDEK sdek, but the attitude of the staff spoiled the mood a little. We contacted and communicated "in a matter of fact".
The location of the room is quite comfortable for houses adjacent to the Malinovka metro station, as well as for the student village, 15-20 minutes walk.
An excellent SDEC point. One of the best in Minsk 💚
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Дима Дима
Level 4 Local Expert
July 19, 2024
Quite quickly and conveniently, even a screwdriver was given to remove this crate, minus to the Russian side that they were forced to send it in a crate, but there was no fragile goods
The usual delivery point. I came, gave the data, and received the package. I think the departure is just as clear. The parcel arrived from St. Petersburg to Minsk in less than a week. It was not sent urgently. I was satisfied with everything
One of the best points in my memory. I have been cooperating with sdek for more than five years. Everything is always prompt. No queues. Responsive staff.
I often use the services of SDEC.
Honestly, it's a little expensive.
In general, everything is fine, parcels arrive and are sent quickly, the service is also on the level.
Everything is fast, neat and polite. This was the case until my last visit. The new employee memorized the instructions, completely disabling logic.
I have never been able to figure out how the stores send their parcels to me without opening the factory box, which the employee insistently demanded of me because of the goods dangling in it.
Open the original packaging and stuff the films in there! I was offered to check the quality of the packaging by throwing the parcel on the floor from 1.5 meters.
As a result, the shipment was refused, because the employee did not want to take responsibility, referring to the sloppiness of their couriers, who can do whatever they want with parcels.
There was not enough bubble wrap around each item + filler in the box where it all lay. Analogies and a bunch of examples for clarification didn't help. With it, even to send expensive perfumes, you need to open the package and stuff something in there, because the glass case is dangling in the box - it can break. It should not hang out =)
Thanks to the existence of alternative services, as well as other points with adequate staff.
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Of the remaining advantages: 2 employees work constantly. Acceptance and delivery without delay (but now not always). If you are served by a guy, there will be no problems, and there are various solutions for any situation.
One of the best branches of SDEK in Minsk! The staff are friendly and always ready to help, I have never encountered any problems. But for some reason, visitors are often inadequate here. Hold on, guys!
For a long time, we sent and received parcels as an individual. And recently we signed a contract. Now it has become even more convenient to calculate and send and receive parcels through your personal account. You can arrange to receive any cargo from another city or state and order a courier to the sender yourself for a certain day and time. It is very convenient, fast and efficient. The sender does not need to worry and delve into all this - they just come to him and take your cargo and bring it to you. Convenient and good service.
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М. К.
Level 5 Local Expert
March 7, 2023
I received a parcel from Moscow, everything arrived on time, I took it without queues and delays. For the safety of the cargo, the pimples were not spared, the plastic box under it was not even wrinkled. If you want to send something far and fast, I recommend it. The prices are not much higher than at the post office, but this difference is more than repaid by the speed of delivery and the safety of the cargo.