It's just a nightmare. She came out practically in tears, with a lump in her throat and without glasses. Before that, I came several times, and all the times the communication with the consultants was very mediocre: they are more busy with paper chores than customer service and help in replacing glasses; with an appointment, the same thing, the feeling of a deaf phone, "why did I come at all". The doctor is just a complete nightmare. The commanding tone, familiarity in the style of the USSR polyclinic, the appeal to "you", as well as "darling, darling", value judgments like "so you see so badly? and where to fall further? Don't you see anything at all? And where did such people come from? what city are you from?" etc., which make a lump rise in your throat, your voice trembles and one desire is to leave this institution immediately. Also incompetence in the selection of glasses: everything is done by eye (ironically), then when compared with the device the difference turns out to be 3 mm (!), constant familiar statements. It all ended with me being told "these glasses, which are 8 years old, are good for work, just repair them, why did you come to change them, I do not know", and only after my insistence did they pick up the lenses, but of course, the quality is very doubtful, so this consultation is just 22 rubles thrown away, spoiled nerves and the rest of the day. I will have to choose another salon and undergo a visual examination again, but I will never come back here again and I will not advise others.

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12 reviews