An unpleasant impression of the place remained. At first, our pre-booked room was given to other people, although the reservation was confirmed several times during the day. They explained this situation by saying that we were driving for a long time. As a result, we were given a 2-bed room for 3 adults. They were not particularly interested in solving the problem. Some employees communicated rudely. In general, because of all this, I wanted to leave as soon as possible.
Apart from the people, the rooms are good, but if you have the opportunity to stay elsewhere, I advise you to do just that.
Cozy, polite and helpful staff. But one huge "BUT" outweighs
From Friday to Sunday - banquets. The walls are shaking. A person who cannot fall asleep in such conditions lies staring at the wall until 2:00 (because the cafe is up to 2.00). I think those who have worked all day, or have come to rest, are not pleasant enough.
After visiting the Semerochka hotel, only positive emotions remained.The hotel has very pleasant, helpful receptionists who will always help with any question. We really liked this hotel, stayed there more than 3 times and want to come back again and again. The rooms are equipped with all amenities: TV, refrigerator, hair dryer, new furniture, shower. Very clean and comfortable! It's great that the hotel has a cafe on the ground floor. The kitchen is wonderful! The portions are large and hearty
We booked a room a month in advance. I called the hotel the day before - your reservation is not there, a group of Russians has arrived, everything is occupied. I sent a screenshot of the correspondence with the administrator to Viber about booking a room - silence... service... in " "
Персонал отзывчивый, но остальное не очень радует.
1. Шумоизоляция плохая.
2. Сантехника в номере течет.
3. Wi-fi с трудом ловит.
4. В ящике номера нашли заплесневелые продукты.
5. Зеркала, плохо помыты. Думаю не только с зеркалами такой уровень уборки.
My grandmother's hotel is fine, but it happens about reservations
See original · Русский
Мария С.
Level 5 Local Expert
November 7, 2023
Only positive impressions remained. We had a spacious, bright and clean room for 4 people (4 beds) with in-room amenities. Everything necessary was available.
Все прекрасно в этом отеле, но шумоизоляции нет никакой. И когда рещили пожаловаться среди ночи администрации, оказалось что администрация и гуляла ночь так, что уснуть не удалось. Это конечно очень расстроило .
Хотим выразить огромную благодарность и признательность кафе "Семёрочке" за оказание помощи в тяжёлое для нас время, в организации поминального стола.Всё было сделано вовремя, хотя времени было очень мало.Особая благодарность обслуживающему персоналу.Всё было на высоте.Спасибо
Кафе просто супер цены одекватные, обслуживание просто супер, отношения к клиентам на высшем уровне, миню и повора супер.
Особенно пиццы уних бомба!!!!!!
Спосибо вам что вы есть!!!