We have been using Family Optics for a very long time and are very happy about it. Excellent professionals, always attentive, polite.
It was only thanks to them and high-quality equipment that my mother was diagnosed with cataracts at an early stage.
Of course, the prices would like to be lower, but the quality is worth it. And there are bonus card options: 7% , 10%; on Sunday, a 25% discount on frames. That is, this trend is interested in its customers, and this means a lot today, because many enterprises and entrepreneurs do not always have enough care. THANK YOU so much and further prosperity!!!
The largest Russian psychiatrist, Professor Bekhterev, wrote: "If the patient does not feel better after talking to the doctor, then this is not a doctor." After talking with the doctor, Irina Nikolaevna Treshchetkina, I personally felt better, plus the examination and explanations satisfied me. 4 stars, not 5 because I had to wait, although there was a record on time. The glasses were made quickly, the girls at the reception are polite and competent
Excellent optics . I decided to check my eyesight and choose glasses , called this optician , they recorded it the next day at a convenient time . The doctor is very friendly and positive, checked her eyesight, explained everything and gave some advice, it feels like she is an expert in her field. The receptionists also left a very pleasant impression , guided by prices , helped to choose a frame , and were also very friendly and welcoming . I received the glasses on the same day, and was as satisfied as possible) I will definitely come here more than once for the lenses
I advise you)
12.11. 2023 I came with my son (15 years old) to order glasses in the Family optics for Korotkevich 2 the girl served us perfectly, but since they temporarily have no ophthalmologist (and we needed him to check our vision) she signed us up at 40 Moskovsky Prospekt.We made an advance payment for the glasses and the son went to the ophthalmologist.At the reception, he was told that it was necessary to drip his eyes for a better vision check, and since he came to the end of the working day (at 17:30 hours), they could not do this today and offered an appointment for any other day.The recording was made on the same day on another date.On the appointed day, the son comes to the doctor and again hears a refusal, they say it's too late to come without an appointment on any other day.And now the child arrives, and they refuse to accept him!!!!They call me and tell me that my presence is necessary!!!!To say that I was angry is not to say anything.I asked the administrator's girlfriend why they needed my presence, because before that there was not even a question about it.After long discussions, the child was accepted without my presence.And you didn't even need to bury your eyes!!!!For myself, I decided that I do not intend to apply to this network anymore!!!
The nicest eyewear store in the city in my opinion. Frames for every taste and purse. A doctor? She is very tactful and knows her job. Sellers also know their business and will help you choose frames.
I arrived from Minsk for a day, I urgently needed lenses for driving, I made a diagnosis and bought lenses. Diagnostics in any optics is FREE of CHARGE if you purchase some kind of product. In this optics, for some reason, it is paid, they also counted as a diagnosis for the purchase of glasses (for some reason it is more expensive than diagnosis when buying a lens, also an amazing moment). I have repeatedly repeated that lenses and diagnostics are necessary, there is no way to order glasses, because I came from Minsk only for a day. There was no time to argue and go to look for other optics, I had to pay the dubious price of this optics.
Very good optics. A large selection of frames, there are often discounts. This is the second time we buy a frame for a child. The quality is excellent, do not break, comfortable and stylish.
I definitely recommend this optics. The consultant girl is very pleasant, smiling and sympathetic, picked up the frames for my sister and me. We ourselves are from Minsk, when the consultant heard that the next day at 12 o'clock in the afternoon we had a minibus, she helped arrange everything so that the glasses were ready by that time and so that we took them directly from the workshop. The doctor is also good, conducted an examination, carefully selected glasses and wrote out a prescription. There are no complaints about the quality of the glasses either, I wear them and everything is wonderful) therefore, definitely 5 stars for customer orientation)
We came to the optics as a family. the child for the lenses, the parents for the glasses. Unfortunately, the employees had to face a quarrel, but everything was quickly resolved, thanks to a competent specialist and the goodwill of consultants. Thanks for the work!
I ordered glasses for the child. But the consultant didn't hear me.… She explained that not expensive glasses were needed. I am offered a frame for 100 rubles (although the price tag starts at 40 rubles)...+lenses and work for about 150 rubles… Are they not expensive???!!!The children's doctor conducts an examination... at the reception it turns out that the ophthalmologist is not a child. This was the last visit to this institution. It feels like they don't know how to "sell" you more and more expensive. It's a very intrusive service.
Parking at the grocery store in Moscow, if free- bingo! Driving around the yards is more expensive for yourself. Family optics does not sell domestic goods. Lida glass is not in the range. Overall, it's not bad.
Very good consultant girls, friendly,polite,responsive. They helped me pick up the frame. An excellent doctor, examined us from beginning to end. The order was placed the next day. Thank you very much!!!
Thanks for the help in choosing the frame!the service is at the highest level!!!Girl consultants are professionals in their field!I definitely recommend it, the choice of frames is great for every taste and purse!
Excellent optics, the consulting girls are very clever: they will help with the choice of frames and will serve at the highest level, without dividing clients according to financial possibilities!!! Our whole family buys glasses only in this place!!! I advise everyone, you will be satisfied!!!
Good optics, affordable prices, a good selection of frames and lenses .the staff is friendly and pays a lot of attention to each client, which is quite pleasant and at the same time not intrusive
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Ana P
Level 4 Local Expert
November 25, 2022
A large selection of frames, friendly staff. Consultants will help you choose a good frame on a budget. But it is better to make an appointment in advance if you need to check your eyesight with an optometrist before ordering.
Excellent service, I recommend it.
I really liked the store. Large selection, good quality. The doctor takes it in the store itself, when buying glasses from them, for free. You can get a discount on the "motznai" card. I advise you!
We have been contacted several times about the selection of lenses. The consultant girls are pleasant to talk to, it is clear that they know their business. They offer a choice of an ophthalmologist's appointment time that is convenient for you. Despite the fact that they applied several times without an appointment, each time they were accepted by the doctor and left satisfied with their purchases)
Everything is very fast and efficient)
I broke my glasses and urgently needed to make new ones, as well as to check my eyesight, despite the dense recording, I was received quite warmly, helped to choose a frame and checked my eyesight, I received glasses within 3-4 hours , the service is at the highest level 🥰