For the first time in Shymkent, or as Shymkent used to be. We found this hotel by chance. Polite staff. Very cozy, clean, comfortable. Parking lot, gorgeous kitchen. Well done. Thank you very much. I recommend
Nice hotel. The staff was friendly, when it was necessary to call a taxi, she helped. The room was spacious, clean, and the food was delicious. A quiet area, there is no noise.
A small cozy hotel with good accessibility.
The hotel team has created a homely atmosphere. I was struck by the cleanliness of the hotel, the room has snow-white linen, which is quite rare.
The hotel staff is very friendly.
Thank you for a wonderful stay.
A good hotel, there is Parking, the rooms are large, in the room, Wi-Fi, refrigerator, kettle, TV, shower, table and wardrobe. The bed linen is clean, the rooms are not smoky.
Good and polite receptionists, rooms are spacious and clean, cleaning on demand probably. We lived for three nights and died from the heat, as the air conditioners did not work at night. Breakfast is served in plates by room. The cafe on the 1st floor and in the courtyard of the hotel is good, the food is very tasty, thanks to the chefs for the delicious cuisine.
A very pleasant atmosphere! It is quiet and peaceful, the rooms are clean, the equipment is serviceable, the staff is polite and attentive. Thank you so much for the comfort!!!
An excellent hotel, first of all, excellent for its service. The staff willingly helped me solve all the problems that arose, including buying air tickets, paying for food delivery, the laundry managed to wash and iron my jeans in 4 hours. I was surrounded with such care and attention that I finally felt like I was on vacation. Unlike Rixos, here at the entrance they are interested in whether you can get an immigration card - in the first case, I found out about it already at the PSC.
Special thanks to Gulnara, but all the staff deserves praise. My unequivocal recommendation.
For those who like to sleep longer, tell them in advance not to be disturbed, otherwise breakfast will come to you at 8 a.m. with a knock on the door, which cannot be ignored)
The hotel is not bad, there is a great cafe on the 1st floor, the rooms are clean. But one thing is, we lived for 3 days and the air conditioning was turned off every day, respectively, the heat, stuffiness, outside + 35
In general, it's not bad, there are small nuances, for example, the handles in the doors are poorly fixed, they almost hang, the light bulbs don't all work, the door in the shower cabin is dirty with water stains, perhaps the window is also unfortunately dirty in the room.
Of the advantages, a pleasant manager, there are free breakfasts, Wi-Fi of course, a very warm room, a nice comfortable bed, there is a minimum available set of drinks and accessories for personal use. Nice view from the window)
We arrived early at 8 o'clock, settled in without any problems, although the booking check-in is at 12!!! Polite and attentive staff!!! The breakfasts are delicious!!! They will answer all your questions, tell you what, where and how!!! Next time, if I come, I will definitely stay in Seoul 👍👍👍👍👍👍👍👍👍👍
Clean and cozy! The admin is very polite (Natalia). I stopped on the way, only for the night. Air conditioner, clean linen, refrigerator and kettle with tea set. In short, if to Shymkent, then here!
We stayed at the hotel for a week. The room is large, everything is there, there is a restaurant downstairs, which is very convenient with good cuisine and friendly staff. A little hitch with cleaning and changing clothes. Inexpensive.
I liked it quietly, cleanly, what you need for relaxation, BUT the depressing gloomy wallpaper could be changed to light ones
The smell in the bathroom is creepy (sewer ) the extractor hood works poorly !because of this, I give 3 stars
Overall, it's not bad. Polite staff. But for me, there is not enough service and better room cleaning. The location is not particularly convenient. It's a little far from the center.
The breakfast is not bad, but not outstanding. The rooms are clean and new, the staff is friendly. There is audibility, but in general it is normal. I recommend.
Terrible rooms, cockroaches, old-fashioned interior.
The impression is depressing. We escaped from there, I do not recommend it.
I am grateful that you agreed to return the money.
Good service. The room is clean, there are no post-winter smells. 👍
See original · Русский
A
Anonymous review
June 16, 2020
In principle, everything is fine.1 but, there were 2 doors in the bathroom, one of them is a shower room and one is not clear at all what .They opened it, and there were bottles from a polar Bear, and cigarette butts.
The room was rented as a double room , but for some reason there were shower accessories , a towel for one .We filmed for half a day and the fact that there was not everything explained by the fact that for half a day it is issued only like this .Strange. After we asked for a towel at least, the administrator gave us and said that it was a bonus.And there were no robes yet. There were dirty curtains in the closet.
Now about the advantages. The room had an electric kettle, 2 3in1 coffees,black and green tea bags,2 0.5 Turan and Albeni small mineral waters. The area is quiet. There is a parking lot.The staff was friendly.