Service Point
82 reviews
July 11
I chose this service station because of its rating and location.
I made a full diagnosis, told them, wrote recommendations, asked them to write the cost of repairs and spare parts immediately in telegrams. The first joint, they forgot to make a computer diagnosis. We agreed that I will come at any time, they will do it.
We decided to do it when repairing the car.
We coordinated the repair for a couple of days, in terms of what we will do and the cost of the parts. They recorded it for a certain time. I drove the car for repair, after 3 hours they recruited, for approval, at the beginning of some parts and after that others, because they do not work with these spare parts, the master quit. I.e., for the agreed work and the cost had to be added another 30%.
The result: there was no repair, the diagnosis was completed, the car was taken away.
I made the recording in almost 2 weeks, the spare parts were re-selected already when the car was at the service station, while the meaning of the recording is not clear to me, and also why coordinate the cost of repairs and spare parts for earlier?
See original · Русский
September 6
I'm changing my mind about this service.
I'm all on nerves, the first car in my life, I don't know what and how at all, and I was a little nervous that the car had been repaired for so long (I got in without waiting in line, the situation is that there is no way to go, but I have to go.
As a result, everything was done, however, initially the amount for repairs was called sooo large for such repairs, but after recalculation, the amount decreased, and I went home.
Service point, everything is clear, no offense🫡
But they never found the fifth one, but these are questions for the seller of the box, or my driver did not fully understand how to use the clutch (it was old, not in the best condition) and because of this we drove on the 4th to Mogilev
In general, everything is good
And I apologize to the master who made it for the spiders and sand on the bottom - we just bought the car, and we haven't had time to stop by the car wash yet🙃
See original · Русский
1
1
August 19
I applied for an oil and filter replacement, it is indicated on the website when buying a service station REPLACEMENT for FREE! I called, at lunch to clarify the time, asked to call back a little later, the master called back, asked to reset the technical passport for ordering the filter and INDICATED the TIME By 09:00 to come for a replacement. Upon arrival at the specified time, I turned to the master , he asked me to wait because the filter had not yet been delivered . I waited until 12:00, after which the master said go home, WE WILL CALL YOU as soon as the place is available. I waited until 17:00 and the call did not arrive, I called myself and reminded myself, in response to all the same words, EXPECT US TO CALL YOU, WE WORK UNTIL 20:00. No one called in the evening, in the morning, in the afternoon, too, silence. I took time off from work, lost my time and money!!!. This is the first time I've encountered such a disregard. Complete indifference to the client. It aims to file a complaint with the Consumer Protection Society. Such STOshniks need to be taught to RESPECT CUSTOMERS AND APPRECIATE THOSE WHO BRING THEM PROFIT
See original · Русский
3
September 27
I visited most of the service stations and only they were able to find and solve this problem, everything was done quickly and efficiently, professionals in their field, special thanks to the manager Vladislav, I recommend it to everyone
See original · Русский
August 14
The craftsmen are excellent. Management at the highest level! Thanks to Vladislav and Igor the master, now our family are regular customers! The discount system, by the way, is very pleasant)))
See original · Русский
1
August 10
Everyone is super, professionals in their field. I serviced the car - the work was done efficiently and promptly. Special thanks to Igor and Vladislav.I will come again.
See original · Русский
1
July 22
Not only that, when replacing the engine. The threshold and the air conditioner were damaged. So after I signed up for this service station for a week and I was assigned the time of Saturday 8.30 to repair the apartment for money. The car stood for 9 hours and no one touched it. the service is just on top. Bravo. I had to pick up the car. And look for another station. I hope there will be professionals in their field.
See original · Русский
3
1
April 9
Our company trusts the maintenance and repair of official cars to these guys. Quickly, efficiently and at reasonable prices. Convenient location, clear documentation, well-established service.
See original · Русский
1
2
September 26
Despite the declared engine repair services, they refused to perform work on adjusting valve clearances (washers). As a result, I adjusted it myself: I bought probes, I had a micrometer. I removed the cylinder head cover, measured the gaps, purchased the required washers, put a new gasket, screwed the lid back on. The work is elementary.
See original · Русский
August 25
We ordered and changed the rear window in the car, everything was done quickly and efficiently. I really liked the attitude of the staff, thank you very much!
See original · Русский
April 21
I arrived with an oil leak problem. They helped a lot, they fixed it very quickly.
I am satisfied with the price - the average in Minsk.
I liked the quality too.
I will definitely contact you again, thank you!
See original · Русский
1
3
July 21
Everything is put on stream, in the end it all depends on which master and which manager you get to, the price is above average, the attitude is prim, I do not advise.
See original · Русский
3
1
January 22
Friends, if you want a one-stop adventure, then you clearly need to turn to these guys. I would not say that this is a service station , probably just a garage with a lift. The level of locksmiths and craftsmen leaves much to be desired ( although the guys are moving away from the opposite ) . About warranty obligations, quality control, repair time frames - all this is also past this "service". The moral of this fable is that they couldn't make the car 4 times, and later the guys skillfully drove off the course and said that they say we didn't touch it, we didn't twist it. Maybe I'm just so lucky, but I want to keep the other guys safe.
See original · Русский
8
3
October 5
Hi everybody. I can't say anything bad. I arrived, they treated me well, and the car was diagnosed. Thanks to the master and all employees of the service
See original · Русский
December 24
The most qualified and honest service stations. I have never met such responsive and understanding people. Literally saved my life.
See original · Русский
September 10
I liked everything about it ! I recommend this service! I wish the guys good luck in their endeavor, you will succeed!
See original · Русский
2
March 9
I have repeatedly contacted the service point to service my car (oil change, brake system repair), I was satisfied with everything, everything was explained in detail, all actions were coordinated with me, the work was completed on time. I will contact you again!
See original · Русский
1
2
March 8
If you have few adventures in your life, a sedentary lifestyle and want a lot of movement, contact this service station. After the repair here, you will still have to suffer a lot and ride to a normal service station to eliminate problems that did not exist before arriving at this place))
It's a pity that I didn't read the real reviews before coming here.
See original · Русский
5
2
June 14
I highly recommend it. Prices and time frames are very high. The car is returned with damage. The service is of very poor quality.
According to reviews this year, this service has ruined 3 cars. THINK ABOUT IT
See original · Русский
5
1
January 30
I applied twice at this service station.
We did everything as quickly as possible, after diagnosis they always call, tell us in detail what the problem is and what steps to solve it.
A separate plus is close to home😃
And a very polite employee, Vlad, told me everything in detail)
See original · Русский
2
2
June 9
I definitely keep my contacts and will contact you again. I called on the phone on Saturday afternoon and agreed to come to a consultation about the strong noise of a working car. There are clearly problems with the exhaust system. When I arrived, the car was immediately accepted, looked at, it turned out that the muffler corrugation had burned out. The administrator offered to replace everything at once. Spare parts were available at the service. Considering the long journey ahead, I agreed. The work took a little less than two hours, and in total - 165 rubles, along with spare parts. They provided a 10% discount on the work. I am pleasantly surprised by the attitude and level of service. You guys have acquired another regular customer!
See original · Русский
1
February 7, 2023
Excellent service station, recently started servicing their working Lada Largus, they always do it efficiently and quickly, if there is an emergency problem on the road, then you can contact them to bring the car to them and they will promptly help solve the problem. Prices are not inflated by bank transfer for the organization like some others, so I recommend this service station if you need help with your car
See original · Русский
1
1
June 9
I repaired the mondeo3 - fuel injection pump
, the guys did everything very efficiently
to manager Vladislav, I would generally write
out a super bonus - contact them
See original · Русский
2
January 26
I drove to this service station for computer diagnostics of BMW E70 (brake problem). Bottom line: we found 100,500 errors, but only those that are not related to the real problem. I went to a normal service station, the masters figured it out (the problem with the vacuum cleaner is replacement) everything is working! the errors have been reset and everything is working fine
See original · Русский
5
2
May 18
Excellent service with a very cozy atmosphere.
I changed the brake tubes - everything was done clearly and quickly
See original · Русский
2
3
August 14, 2023
The replacement of the engine with attachments on the xc70 all-wheel drive car was a success. The whole process was negotiated, the staff always makes contact, the prices are very reasonable. I found a great option for myself.
The entrance is convenient.
See original · Русский
1
1
March 8
Excellent service. They do everything quickly and efficiently. They advise on issues, tell and show points of interest.
Spare parts on order 1-2 days and they are already in service. Everything is coordinated at all stages of the work.
Nice staff.
See original · Русский
1
1
September 28, 2023
Very attentive and competent specialists.My Opel Astra J had an emergency breakdown on a day off. They accepted the car for repair without any questions and then waited for spare parts for three weeks. I have addressed them repeatedly on other issues, everything is on the level. I advise you to contact them for help.
See original · Русский
1
1
October 7, 2023
The Chevrolet Cruze was perfectly repaired. Very polite guys and very fast. And most importantly for a little money
See original · Русский
1
1
February 8
Fast and high-quality service, problem solving and selection of details day by day, responsive and courteous staff, convenient location, comfortable waiting area
See original · Русский
September 6, 2023
At the diagnostic stage, more was revealed than needed to be done, while missing a more significant defect in the left lever.
The estimated cost of spare parts is significantly higher than when ordering at other service stations.
Accordingly, it did not reach the repair stage.
At the same time, it is worth noting the work of a polite and correct administrator.
See original · Русский
1
October 31, 2023
I 've been back three times . The work is done perfectly . Today I took the car from the workshop and changed the fuel pump . Work happy the bird is flying .
See original · Русский
1
1
August 15, 2023
It was necessary to diagnose the car with a printout. As it turned out, it is not everywhere that they are ready to give a printout of the results. And then I signed up in advance, arrived at the appointed time and an hour later picked up the car with the diagnostic results I needed. The staff is friendly, the prices are good.
See original · Русский
1
1
February 15, 2023
Work was carried out to restore the steering rack, replace the outboard bearing, as well as replace the pads and brake discs in the circle. Everything was done quickly and efficiently, while the parts can be ordered directly from the guys with fast delivery. I was satisfied with the quality and cost of repairs, I will service the car in the future at this service station.
See original · Русский
1
1
January 19, 2023
I visited this service, everything is fine.We made a high-quality suspension diagnosis, with further repairs. We ordered spare parts without any problems. The car is driving confidently, holding the road. Thank you, I will contact you!
See original · Русский
1
1
July 20
The workload or not of the class specialists.
See original · Русский
August 22, 2023
While I went for an oil change for the first time, they offered to change the pads, I changed them too, they were really worn out. The prices are adequate, they were done quickly. I will apply again.
See original · Русский
1
1
February 22
Excellent service, reasonable prices, pleasant receptionist
See original · Русский
1
January 23, 2023
Guys on time! we performed high-quality work on replacing the engine belts on the Audi Q 7. The prices are average, convenient access to the service station, thank you! I recommend it!
See original · Русский
1
1
June 3, 2022
The service station works quite professionally ..
Everything related to spare parts - they offer assistance in the selection as well as the price category according to your pocket ...
Of all there is one minus : there are not many craftsmen, but this did not make the repair of the car a long wait ...
If there is already a need for repair - the price is acceptable, which is very important.
See original
1
July 3
The guys are working great.
See original · Русский
2
November 9, 2022
Excellent car service, it was necessary to change the discs and pads, called by phone, manager Alexey consulted and offered several options to choose from, signed up and did everything in a couple of hours, since I moved to Minsk Mir not long ago, I will service the car with the guys, thank you very much!
See original
1
November 27, 2022
After a long trip, it was necessary to carry out a general diagnosis of the car, signed up on the call, arrived, immediately accepted the car, carried out the diagnosis, ordered spare parts there, fixed all the problems during the day. We did it quickly and efficiently, and most importantly - according to the camarn. I recommend it!!!
See original
1
December 1, 2022
I really liked the car service. Friendly staff. I signed up for the gluing of the pallet and the replacement of the rear beam mounting blocks. We did it promptly. I was pleased with the price) I recommend 100%
See original
1
1
January 24, 2023
I was doing suspension diagnostics. We looked at everything and told them where the critical problems are. They wrote recommendations on what to pay attention to in the future. I was satisfied with the service.
See original · Русский
1
1
August 17, 2023
I do not recommend it categorically. The preliminary stated calculation of the cost of work will always be higher!! The client is bred for HR and additional work.
See original · Русский
8
1
January 19, 2023
Everything is fine. Master Matvey is incomparable - clearly, quickly, and efficiently. And very carefully!!!
See original · Русский
1
1
February 24, 2023
Spare parts of Chinese brands were sold at the price of German ones .
Come with your spare parts.
There is no question about work, they are trying. Good advice.
See original · Русский
1
1
October 10, 2021
Gentlemen, I hasten to share my great joy that the road took me to the BelPremium Motors service station! :) My situation was not easy: it was necessary to literally resurrect the car - Mitsubishi Pajero 2000 - from oblivion. There were serious problems with the brake system, the engine, the electrics, even the muffler, and he was tired of life dangling like a dog... language. In fact, the car was no longer running. It so happened that for some time it just wasn't up to her, since she wasn't my main or even my second, but just served, so to speak, for entertainment and forays into all sorts of wild places and swamps for about 6 years. Well, when I realized it, it was easier to say that there was no need to fix it - a radio, headlights and wipers, for example.
I admit, before coming here, I devoted an hour in the evening to studying the Minsk service stations. The criteria were firstly a convenient location. It's one thing when the service is almost in the city center, and another when it takes an hour and a half to get to a garage cooperative somewhere in Kolodishchi. When you're up to your ears in work, the last thing you want to do is put up with logistical problems. The second and most important thing is, of course, good reviews. And I am glad that all these kind and grateful reviews from other users have completely disappointed themselves and I am now glad to join the number of grateful customers.
Some of the most expensive currencies in the modern world are not money at all, but trust and time. And BelPremium Motors understands this perfectly well. They do everything thoroughly, but absolutely without delaying the process, everything is very clear, debugged and sometimes even faster than you expect (especially considering the complexity of my case). But the most amazing and pleasant thing is the warm human attitude and the absence of excessive formalism. It still seems strange to me, but literally right away I had the feeling that I was addressing the guys not for the first time, but as good old friends for many years. It's a very pleasant feeling when you just leave the keys and know that everything will be done, while nothing extra is screwed on top and you don't have to worry about anything, and you calmly focus on work and personal affairs, instead of worrying about the car (we've all heard about all sorts of stories from the service station). In general, everything is like in that legendary advertisement "There are things that cannot be bought. There is a Mastercard for everything else." So it is here.
In general, I rarely write reviews anywhere, and even so voluminous, but in the end I would just like to sincerely express my gratitude once again for the help in a difficult situation to the guys from STO BelPremium Motors, who sometimes gathered whole consultations in search of solutions to problems with cars and personally to its head Igor :) Thank you very much, Igor, you helped out a lot and not only with the car issue, but also with further plans for automotive life in a sense!)) As a conclusion, I recommend this service to everyone who is looking for and appreciates a human approach, their time and professionalism! Stay in touch)
See original
5
1
December 3, 2022
Everything is great!!!
They fixed my car, quickly, for reasonable money, even without me they went to pick up used spare parts.
I wish there were more such services.
See original
2
1