I was booked in, I didn't have time for the appointed time, I called in advance to cancel the recording, they said that I could come later for half an hour, no problems. After about 20 minutes of waiting, a specialist came up and said that he was actually having lunch. He offered to go wash the car while he finished eating. Sorry for the time spent.
I was at the service today. Five hours of wasted time, no spare parts, I had to take a taxi to Malinovka myself to get them. Nikita, who takes orders, does not understand anything about technology, the master himself is a specialist, but Nikita cannot explain the nature of the breakdown, and does not know how a bolt differs from a nut, perhaps a specialist, but only by bolts.
Two-fold feelings. It seems like the officials are doing it, but they couldn't make the car go straight (although they said that the collapse-convergence was done perfectly). The car is smooth, not broken, not boiled. I was able to fix their "work" only in Bobruisk in a third-party company. I think the price for adjusting the headlights is too high. In Bobruisk, I made a low beam and a PTF for 24 rubles, against 54 for Serov. Conclusion I will go to this station only if absolutely necessary
One of the best level of service that is not spoiled by scale without switching to "only money"! The quality and cost are pleasing along with the level of quality of services.
The staff are very polite and patient. In a difficult situation, we went to a meeting, did everything on time. All questions were answered and consulted when necessary. Thank them very much.
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Вячеслав Стержанов
Level 21 Local Expert
November 1, 2022
I'm constantly passing my car here. There are no questions for the company. Everything is more or less satisfied, polite staff, mechanics are interested in the condition of the car at every turn. I will not judge the prices, as long as the car is under warranty, you have to go through IT, and then you will see.
The service is very sloppy, then they will make a diagnosis and will not find where it is rattling, then they will forget to screw on the engine protection when changing the oil...