Servisny tsentr Megoplant
24 reviews
December 26, 2024
Excellent service! The only ones who took up cleaning my hair dryer (twice), non-removable, and did it efficiently! Everything was cleaned and oiled! If you do, it's here!
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1
January 29
A place on the "edge of good and evil". Two months after the order and payment, the dust collector filter could not be delivered from Moscow to the Palaris 8090 cleaning vacuum cleaner. I had to arrange the delivery myself.
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2
July 25, 2024
As everyone wrote earlier, the staff is not very likeable.
Pay attention to the working hours from 10-15 and keep in mind that it is often closed for those breaks from 10.30-12.30))))₽. You can kiss the door coming from the other side of the city. They issued a certificate of unsuitability for repair, but only after trying to repair it!. Do not expect to receive a marriage certificate right away. According to the law, they take only repairs under warranty.
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2
September 10, 2024
I handed over the Polaris equipment under warranty, everything was done without questions!
The only disadvantage is working from 10 to 15 only on weekdays, and usually you work yourself at this time)
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1
June 11, 2024
You will see the announcement of a change in the work schedule only when you arrive from the other end of Minsk and kiss the closed door. The phones are not answering. Such an "authorized service center" should be renamed to "Uncle Vasya's Basement"
, I would put a minus if it were possible.
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2
May 22, 2024
I read the old reviews. Apparently, the management does not take into account the opinion of customers. There is the same unfriendly person at the reception, who needs to be waited for for 10 minutes. The vacuum cleaner was done, but the impression is so-so. I'm not going there anymore.
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1
August 22, 2023
I brought a Vitek-1545 coffee grinder for repair now there are no such things, three degrees of grinding, automatic shutdown, no need to hold the button, worked for 10 years, because of the hard turmeric (previously crushed without problems), the knife broke. They took it for repair, a week later they called that they were ready to pick it up, went from Chizhovka, it turned out that the mistake came out, the knife did not fit yet, then a month later I already decided to pick it up myself, the receptionist said that they had done preventive maintenance on the motor, which is good and will still serve, but they did not find the knife.
Now I have found where to buy a knife, but ... when the motor is turned on, it does not turn and the latch for the lid is also broken. That's how they "fixed" me, I bought a new coffee grinder, I have to hold the button with my hand, count for 25 seconds, then take a break, in general, "dancing with tambourines".
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5
April 5, 2023
The guy is clear and to the point. I did not fill out the warranty card bigi.by (Shop.by ) the warranty is 2 years at once. It is not the buyer, but the seller, who should know how to properly issue a guarantee. To make it pleasant for customers, you can write instructions on how to get more from the seller.
The buyer can always refuse to repair and demand money for the goods, according to the consumer's law.
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3
2
January 6, 2023
I handed over the mixer under warranty. The conclusion was reached in 3 days. But the center did not even think to notify about this. As it should be, after 30 days, upon arrival, I was unpleasantly surprised by the promptness of the conclusion... I've been waiting for a month. And it took 3 days and no one reported it.
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3
December 23, 2021
It's a pity to put even one star. All the frustration with this service center starts with the receptionist. The man is clearly not working in his place. Rudeness and rudeness in such work is definitely unacceptable! After communicating with the boorish receptionist about the service center, a negative attitude immediately develops and I do not even want to contact (although I have no doubt that competent employees work in other departments). If the opinion of customers is important to the management of this organization, and in general, the customers themselves, please consider a more cultured and adequate employee for this position. How many times I come across service centers - I have not yet met SUCH rudeness.
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6
January 18, 2022
It's difficult to get through.
The room is Soviet, untidy.
I waited for the receptionist for 20 minutes, without any idea why he was not at the workplace.
An act of non-maintainability was issued, it turned out that the date of sale was incorrectly indicated in the act. I had to go to the service center again. They could not quickly redo it on the spot, because only with permission it is possible, the request must be sent. I had to go for the act again...
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4
April 8, 2021
Terrible attitude towards the client. When asked what they did with the device, the person answers me that he is a receptionist and he does not know anything and that's all, the whole conversation. When I asked if someone still knows what was being done with the device, the reaction was simply inadequate and almost swearing. The answer to a completely adequate question is rudeness. No certificates of completed work - he left without knowing what the problem with the device was.
And if you come on Saturday, then take a snack with you, otherwise you will get drunk from communicating with the receptionist.
It's a pity that you can't give negative ratings(
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11
April 17, 2021
I handed over the iron under warranty, that no one is ready to call, you need to find out yourself, with the master who repaired it, you can't talk either in Java or on the phone, the receptionist is rude, nervous and the iron wrote that it was repaired, as a result, after 10 minutes of work, it became the same and another defect appeared, where it looks their job is done if everything is visible on the camera. Under warranty, it is better not to repair yourself, let the seller of the product do it better and there is no trust in this service center.
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8
September 23, 2021
They repair everything and it is not expensive. But qualitatively . I always turn to them for the repair of electrical equipment. They have never failed me.
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July 15, 2022
I can't get through at all, and at 17.30 the phone is turned off completely. Although they work until 18.00. I do not recommend the service center.
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6
November 3, 2021
Terrible service.
The TV is repaired for the 3rd time and still breaks.
The receptionist talks rudely.
I do not advise anyone to take the equipment here for repair. It's better to give it to another place!
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6
December 30, 2020
I handed over the goods for repair under warranty.
We didn't get a call back on the diagnosis.
They didn't call back when he was ready.
They refused to issue a certificate of completed work.
They were rude.
According to the results of the repair, another critical malfunction was identified.
The product was eventually replaced by the seller as non-repairable.
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6
December 20, 2021
Good specialists.
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February 6, 2020
Rescue center, repair of Chinese equipment
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May 11, 2020
I handed over a non-working product, an act was issued stating that the worker)
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5
January 22, 2020
The coffee maker was made very quickly.Thank you.
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December 14, 2019
Terrible attitude towards the client (((!
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December 31, 2019
The remains of the scoop.
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September 30, 2016
The phone is constantly busy.
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