Seven
51 review
June 1
A great place to relax, starting with the service, ending with small things, drinking water, coffee on the floor, view, location! Everything is new, clean, we will definitely contact you again! Everything that is presented on the website corresponds to reality!
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May 18
I stayed at this hotel for the first time.The room turned out to be very small, but it's not critical to stop for one day.The shower was leaking, but when contacting the reception, the problem was fixed literally immediately.3.05 in the morning, when leaving the hotel, the girl at the reception was so immersed in her phone that she didn't even take her nose out of the phone when I greeted her.I decided to leave the key in the restaurant after breakfast, I didn't want to distract the receptionist)At 12.15 p.m., the admin remembered about me when I had moved out a long time ago and was on my way, after a short conversation, she hung up...In general, that day, apparently, the person had a difficult day, so our communication did not work out))
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June 18, 2024
We spent several nights in the suite of this hotel. I'm sharing my impressions.
+++ advantages
1. The hotel is decent enough, the room is clean, the bed is made.
2. The booking was made by phone, canceling the booking (which was unprofitable)
3. Air conditioning in two rooms, which is very helpful in the summer.
---- disadvantages
1. The picture does not correspond to reality. The terrace is visible outside the bedroom window in the suite in the photo when booking. In reality, it is NOT there!
2. The price for booking on Booking and booking by phone should, in theory, differ in a more favorable way. BUT this is not a fact! They rolled out an invoice for me like at a booking.
3. Breakfast is NOT included!!! Although the food in the restaurant downstairs is delicious, although not cheap.
4. Towels and bathrobes are washed and have a gray tint and a smell. That is, do you understand how they are washed?
5. The bedroom in the suite with a ridiculous bathroom in front of the bed is cramped. There are not even bedside shelves, although there are sockets. It is impossible to leave the phone and glasses next to the bed.
6. There are no chairs, instead of chairs, ottomans on which it is uncomfortable to sit.
7. The shower rooms are not ventilated when I washed in the evening - the dampness stands all night and nothing dries out, becoming covered with mold.
8. During the day, the ventilation is turned on, which is noisy.
9. At the end of the stay, bare wires were found on the floor lamp switch. Thank God it wasn't plugged in and the children weren't electrocuted.
10. The rooms are on the second floor, there is no elevator, so if you have a lot of heavy luggage, this is not your option!
A separate review on the hotel staff, who are not very friendly and are usually absent from the reception desk. They asked for a chair in the room, because they saw that they were in other rooms. They refused us, saying that it was for guests! But apparently we are NOT guests for the staff! I will note that we were the only guests in these 4 days who bought the most expensive room.
To summarize. Apparently, the target audience of this ridiculous boutique hotel is the local population. If you travel at least a little, avoid this place.
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May 25
Everything is fine, but the water does not go out of the shower into the pan. A very small room.
But it's a good mattress, it's clean, it smells good.
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November 6, 2024
Great location. Fresh renovation. Tea table in the room. Super breakfasts on the menu. A great place for a romantic trip.
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January 5, 2024
A nice and cozy place in the heart of the city
Everything is nearby
The rooms are clean, the service is excellent
The restaurant is simply amazing
There is also a restaurant of modern Kazakh cuisine on site (I recommend pike caviar with grilled baursaks and kuyrdak with trout to everyone)
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November 24, 2024
The rooms are not bad, not very big, but cozy, the staff is polite. A note about the bed linen and towels, everything is very unsightly , the color is not white, but very gray .
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April 24
Even if there are shortcomings, the gorgeous beauty of the girls at the reception will remove all questions. Well, in fact, the attention is full, the response is quick.
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August 28, 2024
The boutique hotel is good, but the apartments leave much to be desired, the kitchen is good, the atmosphere of the 4+ complex
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August 8, 2024
Clean and tidy, they also have daily apartments, also very cozy, next to the hotel
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April 28, 2023
To begin with, the hotel itself consists of 7 rooms in this building.
The assessment is a VERY good hotel for your money - the cost of a room with a king-size bed (and a real one, and not just two shifted into one) in February-March 2023 came out lower than in a hotel with the name of the river in this city.
Cleaning every 4 days - it doesn't bother me, if necessary, the garbage will be removed.
the presence of a cooler on the floor, a tea set and a kettle in the room, the administrator also said that you can pour regular tap water, because there are cleaning filters.
Wi-Fi is available, it works, neither the phone nor the laptop experienced any problems.
There were slippers and a dental kit too.
There is a cafe-restaurant on the 1st floor of the hotel, breakfast from 8 a.m. - hashbrown really ate his fill from the dish. You really get full, like at a good hotel with a buffet breakfast.
Location - the center, Abai Square, many exchangers, shops, cafes, market - all within a 10-minute walk. a maximum of 15 is Irtysh and the largest shopping center in Ust-Kamenogorsk.
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2
December 2, 2024
Nice hotel, clean,comfortable, magical.Thanks to the staff.
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July 18, 2024
Comfortable rooms, cheap but decent accommodation. It is well suited for business trips
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1
May 3, 2024
I went to a bachelorette party at this hotel, it's very beautiful, everything is clean, the staff is very polite.
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1
January 21, 2024
That's so popular, apparently, that no matter how you call, there are never any numbers. And the girl is not very friendly. Which is very strange, because in this complex /La festa/ everyone seems to be always friendly
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June 7, 2024
Friendly staff! Very tasty cafe downstairs) pleasant rooms
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December 23, 2022
I stayed at this hotel for a couple of nights in 2021. New, small but cozy room, great location, I really like this area of the city and accessibility.
There is a good restaurant nearby, where I like to visit. I was unable to check the quality of the service, as I only came to spend the night. I will definitely try again. I see certain points in the comments, but in general, I consider it a human factor and emotions.
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1
May 27
Cozy and homey)
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April 15
My favorite hotel. We'll come back more than once!
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January 19
Nice, cozy hotel.
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May 18
I liked it, I recommend it.
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August 14, 2023
The hotel is great, the rooms are good, there is everything you need, the restaurant is good, the food is delicious👍
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1
May 8
Permanent hotel
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April 29, 2022
Just the best boutique hotel, nice and cozy rooms, excellent breakfasts and wonderful staff :)
I stay there very often and I am always happy
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1
December 6, 2022
It used to be the best and most atmospheric place in terms of price/quality ratio. Last time the prices are high, the service in La Festa leaves much to be desired.
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March 15, 2024
Nice hotel and good cuisine, but very hot in the room
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February 27, 2023
One of the best hotels in Ust-Kamenogorsk. If you choose according to the price-quality ratio, then the best one.
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1
July 30, 2022
A unique place! And stay well and eat! You want a la Uzbek...You want an Italian restaurant. The breakfasts are great! Admins are caring!
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2
February 23, 2024
Convenient location. Everyone is happy
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July 23, 2023
Cozy rooms. Good price. However, they do not clean during the stay.
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1
July 23, 2024
Strong and delicious next to it
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December 20, 2024
Normally
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July 13, 2023
A very decent hotel, with an excellent restaurant
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June 19, 2023
It's cool, there's a place to pass the evening. Everything is great
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January 1, 2024
Thank you very much everything is great
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1
July 3, 2024
The hotel is on fire!
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September 19, 2020
A complete failure. I booked a suite in order to celebrate my wife's wedding. We talked with our parents, left the children, in general, all the turmoil of a married couple before the holiday. I have already decided to leave, as it turns out that no one has marked my reservation (!)
So the room was booked by another person!!! The receptionist smears herself, saying I just called to find out. But then why did I spell out my full name and say three times in a phone conversation that I was booking?
I have never seen anything like this anywhere, although I have traveled the world quite a bit.
As a result, the holiday is ruined, the mood is at zero. Thank you very much!!!
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3
1
October 9, 2023
An institution of an excellent level of service
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October 11, 2023
It's all good. Only there is no washing machine
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1
October 4, 2024
Everything is super
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1
August 5, 2021
Clean, cozy, quiet. Everything you need is in the room, breakfast is paid. There is a minibar.
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2
August 21, 2024
I was there only once, very little
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November 23, 2021
Terrible hotel, I was on a business trip, the breakfast is small, the staff sleeps at night, in general, I do not recommend the hotel to anyone
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1
1
November 7, 2023
We liked everything.
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1
April 2, 2024
Good 🍕
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1
September 18, 2021
The service, the rooms, the breakfast were all very pleasant!
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3
September 17, 2020
Great hotel! There are good restaurants around. Attentive staff.
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2
June 16, 2022
A cozy hotel. I can't say about the cost, I didn't pay for it
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2
August 24, 2022
Great hotel
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1
1
August 16, 2021
To improve the quality of service and service
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