We had a rest from September 11 to September 20, 2024. I liked the hotel as a whole, the friendly staff, the rooms are cleaned daily, but not always with high quality, it depends on who cleans. There is always food, even in the dead of night you can eat soup and pasta. The sea is divinely clear and transparent. There are few children on the beach, because After 2 meters from the shore it is already deep. The main contingent of tourists is from Russia, Kazakhstan, Ukraine, but there are also from the Baltic States, Serbia, and the Czech Republic. The rooms in the main building are all with side sea views.
Cons: queues at the restaurant for food, this is due to illiterate management. The restaurant on the beach is only burgers and French fries and you have to queue for them too.
There are pros and cons.
Very beautiful territory, gorgeous sea, high-quality cleaning, friendly staff, good massage are probably all the advantages.
There's a problem with nutrition! There are huge queues at the restaurant, there is a choice of food, but it all depends on the chefs, there are a lot of dishes that are absolutely impossible to eat! The soup called "Borscht" is just a mess. There is also a small selection of fruits, during two weeks of rest there were never grapes or watermelon, previously we rested in Kemer 3 times in a 4* hotel and there were always watermelons, melons and grapes.
And in this hotel everything is very modest, there is little meat, fish. There were only French fries and burgers during the day, and ice cream.
We will not return to this hotel anymore, the hotel does not meet the stated 5*.
You can order salad and pasta at night, but you can't eat it! It's just terrible!
A 4-star hotel with privileges. There is a lot of food, but on the 7th day of stay it becomes monotonous. Many positions switch from lunch to dinner. There is an Italian restaurant, where they cook delicious food and a bar 24/7. But most likely there won't be many cocktails left by the evening. At the end of the stay, coffee ran out in the vending machines and water was pouring. We didn't get into the Asian restaurant. There is a cafe open at lunch, with French fries and burgers. Beef is strangely cooked, I do not advise you to try it. The staff is responsive, but there were precedents of complaints and comments from the staff themselves to the guests, they saw such a picture themselves at lunch. The female manager chastises the man for no clear reason. And so on the whole, nice people. Many people know Russian, a little English. There will probably be no problems with sun beds, but many people occupy them from 6 in the morning and come only by 12. The hotel has a rule "for more than an hour, a towel is on the sunbed without a person and it is cleaned." This is certainly not the case, but you can remove it yourself, it will make life easier)). There is a private pier with sun beds, but it is definitely worth occupying there in the morning. The hotel room is in good condition, cleaned every day, and towels are also changed, the bar is updated every day. It would only be worth replacing the air conditioner. We were in October, the weather is not particularly hot, 25-28 degrees, but it gets stuffy at night, the balcony does not save, the air conditioner almost does not blow.
We were at the end of the season, most likely everyone was tired, so there are no strong complaints. Everything is probably much better in the summer