The water is good, the service is terrible. The water is delivered several days late. When you call, I find out what the reason for the delay is, it turns out that my application is not in the database. We decided to move to another company. The couriers call when they are already downstairs. God forbid you don't pick up the phone, they're leaving. Then I can't get through to them. Complaining to the operators does not help. It should be noted that the cost of water is higher than that of other companies, and the service is zero
The service started to limp. The delivery started arriving late for the following days. Capsules are often not washed, sometimes broken. And then they show the customer to pay for the broken capsules
I have never written a review, but after trying it I wrote, I really liked your water, I usually drink Chortok or asu, I did not expect soft delicious water, I thought an ordinary mineral water, I took it at the pharmacy I wanted to drink a lot.I'm from Karshi, distribute more in the shops near the house, too , the pharmacy is far away, I wanted to buy near the house
The water is normal. But the service is disgusting, starting with the call center and ending with couriers. They never warn you when they will arrive with delivery. You are simply designated a day. According to the company, you have to watch their arrival at home all day. Even the approximate interval is not indicated.
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5
Хваранг
Level 15 Local Expert
May 22, 2022
The water itself may be of good quality- clean, transparent, but working with clients can be terrible. Operators do not always fulfill the requests that customers leave, couriers can be so boorish that they want to light up the scoreboard, do not carry change with them, do not always greet, speak Russian poorly. It also happens that old bottles are brought - dirty and shabby. Previously, they brought water at 2-3 o'clock in the morning, without even apologizing. I had to communicate on arrival with both couriers and operators. The water pump does not fit under the neck for a bottle, it walks a little and just flies up when you pump water. I had to go to the market and buy a pump that was the right size. Change the attitude towards the client, and then instantly improve your rating.
Documents are often confused, all the time you have to check (legal entity)
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Алик С.
Level 4 Local Expert
July 31, 2022
Previously, before delivering, the driver called, found out when to bring it. Now they stupidly come, if they are not at home, they call "where are you?". Are you stupid?? You never know where I can be, for this I gave you my number so that you could call IN ADVANCE. In short, it sucks, I stopped taking water. And once their deliveryman took a shit between the floors. It's a disgrace…
Shafo is not the best water. I wonder if she's being tested?
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Жавохир Зарифбоев
Level 7 Local Expert
July 21, 2023
The water is good, but the service is very poor, there is no change, respect ***.Knocks on the door as if he earned money for his money. In short, the deliverers.
The capsule has a volume of 18.9 liters , and in fact 17 liters under the throat , there is no declared 18.9
The water is not mineralized and is delicious...
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Тигран Манопьянц
Level 13 Local Expert
May 28, 2023
The water is of the highest quality, it is spring water
Water was delivered at the time. The water quality is good.
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2
Рабинович
Level 25 Local Expert
February 3, 2021
There was a problem with the delivery of water in capsules. The sloppy driver turned out to come to the office and solved the problem with rudeness and deception of negligent employees