Шате-М Плюс
Directions
Pavarot na Pryvolny
820 m
Similar places nearby
169 reviews
July 22
It is almost impossible to get through to the store! If you leave a request for a callback, you wait more than an hour to order some kind of product. If there is a lot of workload, then hire more intelligent managers! Or let a few people sit on the inbox. Managers do not always hear the client and, as a result, they give out a completely different product.
Another interesting feature they have with the pick-up point, let's call it that) if you order goods from the manager at the place, they give you a coupon, according to which you pay and receive the order. If you are online, you tell the number, pay and pick it up. But sometimes, the person in the window says that it doesn't matter how the order was made, you need to take a ticket. Is this some kind of arbitrary decision?! Time goes by, no matter where it is prescribed, and hang around the hall there, for coupons, back ....
It seems like a good spare parts store, but quite often they give out incomprehensible nonsense.
Thank you all!
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August 22
A huge selection of spare parts, reasonable prices. Everything is fine with online delivery, but the payment and delivery of orders definitely need to be finalized - very slowly, long queues, there is no way to pay from the phone
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2
November 26
04.09.2024 I bought original candles for Volvo.
After a run of 30 km, one candle failed.
Having made an oral claim, he was refused.
After an official written request, I received consent for a refund, but within 14 days the company cannot find the necessary funds.
More than two months have passed since the first appeal and these are just candles.
It's a pity, of course, but the attitude towards customers is disgusting and I do not advise contacting them.
See original · Русский