Шате-М Плюс
174 reviews
July 22, 2024
It is almost impossible to get through to the store! If you leave a request for a callback, you wait more than an hour to order some kind of product. If there is a lot of workload, then hire more intelligent managers! Or let a few people sit on the inbox. Managers do not always hear the client and, as a result, they give out a completely different product.
Another interesting feature they have with the pick-up point, let's call it that) if you order goods from the manager at the place, they give you a coupon, according to which you pay and receive the order. If you are online, you tell the number, pay and pick it up. But sometimes, the person in the window says that it doesn't matter how the order was made, you need to take a ticket. Is this some kind of arbitrary decision?! Time goes by, no matter where it is prescribed, and hang around the hall there, for coupons, back ....
It seems like a good spare parts store, but quite often they give out incomprehensible nonsense.
Thank you all!
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August 22, 2024
A huge selection of spare parts, reasonable prices. Everything is fine with online delivery, but the payment and delivery of orders definitely need to be finalized - very slowly, long queues, there is no way to pay from the phone
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2
November 26, 2024
04.09.2024 I bought original candles for Volvo.
After a run of 30 km, one candle failed.
Having made an oral claim, he was refused.
After an official written request, I received consent for a refund, but within 14 days the company cannot find the necessary funds.
More than two months have passed since the first appeal and these are just candles.
It's a pity, of course, but the attitude towards customers is disgusting and I do not advise contacting them.
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1
October 23, 2024
There are no problems.I found what I needed.There is a lot of parking space.The waiting time was minimal.There is a choice of products. That's about it. Thank you. Thanks to the sellers, they suggested it
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April 30, 2024
There are no questions about spare parts, there are a lot of them and the assortment is growing, managers who work with wholesale customers are trying, well, they are brought to the management plans and without understanding the market, the management pushes managers to push stagnant goods with a delay to wholesale customers, which they do, without understanding either their management or the customers who take this product. however, after 2 weeks, the product goes for a refund and so on all the time, the company's management does not see the company's problems, does not want to communicate with customers, and in general it seems that the company is a little stuck and thinks that it is the first on the market and nothing can shake it, they constantly write their own rules, some do not comply with the laws of the Republic Belarus, as well as having money in your personal account, do not be sure that you will buy this or that product, since you need to call to have it shipped and this is also your internal regulations, the company becomes remote from customers and many employees no longer want to explain and say, we are hard workers go to the management. Shate m is a company that has been on the market for a long time, and this attitude is getting worse and worse.
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1
December 13, 2024
always available , there is a wide selection , affordable prices , consultants give comprehensive information about a particular problem!
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July 16, 2024
There is always a large warehouse of spare parts, including original ones, which is important now in the current conditions. With an excellent service station level soon
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August 19, 2024
A large store, consultants will always prompt and explain. They will solve any issue. Kovalchuk S. is good.
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1
October 17, 2024
You need to sign up for tire service in advance, although there is no such information on the site, polite administrators give them 5 stars, but I don't even know what to say about the service station, but the sediment remains..
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October 1, 2024
Nice prices. A large selection of spare parts. I found everything for my car. A pleasant attitude towards customers.
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January 4
Large assortment, fast service. Excellent customer orientation
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October 3, 2023
A good excellent store the price is adequate in a large selection good staff will tell you very polite and friendly in general I was satisfied with my choice that I went there
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4
March 19, 2024
The location is certainly not the best, everything is by appointment. If urgent repairs are needed, they will not be able to help, but there are also advantages -spare parts are all nearby.
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1
August 14, 2024
Excellent service, fast, high quality
Plus a guarantee
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December 6, 2024
A great store at the warehouse complex, I recommend it!
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April 29, 2023
The best auto parts store, the first importer, high-quality manager advice, work quickly, there is an online store, there is pickup and delivery. A large assortment, orders are accepted both by phone and in real time. There is everything.
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3
1
March 9, 2024
Always polite guys, they will help, prompt, advise. Orders are collected quickly. There are no comments at all.
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1
October 27, 2023
The guys did well, quickly and without questions. I drove the car after closing, there was no one, I explained everything on the phone in the morning, took it to work and did it efficiently, two working cars are serviced
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2
July 25, 2024
The tire shop is busy, we bought a wheel and went to another tire shop to change shoes.
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October 18, 2024
Well done.The camponia is just super!!!!!Keep it up !!!!
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April 21, 2024
A large car parts store. Good sales consultants.
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December 28, 2024
No spare parts for Nissan X-trail t33 e-power
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March 23, 2024
Managers work very slowly. We bought a threshold for a car, so they sold us the wrong one. There are no words, only emotions.
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1
1
December 27, 2023
The largest player in auto parts not only in Belarus, but also in Russia and Kazakhstan. It has its own brand Patron, which is better in quality than many original brands.
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September 2, 2024
Not a very convenient search on the site
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2
June 5, 2023
Spare parts are very expensive, only the original was offered, the analogues said look for yourself. Prices for space services. They charge money for every extra move . Very expensive service
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1
June 18, 2024
It's hard to get through. There is no choice. I thought something had changed over the years, no.
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1
April 23, 2024
The most optimal place to buy spare parts.
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1
1
September 17, 2022
The choice of spare parts is large, prices are quite good, there is no waiting time , everything is prompt, I always order everything with delivery at +5
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August 26, 2024
There 's always something you need .
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December 2, 2023
The spare parts department is super at 5 , the service station leaves much to be desired ... and very much so...
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3
1
October 1, 2023
A huge selection of spare parts, and most importantly, low prices.
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March 27, 2024
I bought spare parts, they were picked up quickly and correctly
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November 11, 2022
We can say with confidence: the service is at the highest level!
Almost any spare part can be purchased right on the spot, or arrange delivery.
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February 18, 2022
Good friendly specialists (they themselves said which discount system is in effect), I think spare parts can always be found here, which are necessary, a convenient waiting area
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1
November 24, 2024
a great company, we have been working with them for several years
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August 1, 2024
High prices
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February 12, 2024
There is a lot of parking, a lot of free windows.
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January 5
A good car dealership, but more queues
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October 13, 2023
Even for tire service, if you need it abruptly, you need to sign up for 3-4 days!!!(((
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1
February 9, 2022
It is almost impossible to order or view the availability and price of a part on the website, you can find a part on the website of TM patron, but the price and availability are a mystery, you must definitely call. And so, in principle, good prices, a huge assortment.
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3
January 18, 2022
A large selection of spare parts. Friendly and responsible staff. Fast service. Everything suits me.
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3
May 3, 2021
I always buy spare parts only here.
Managers will always advise you on what is best to choose. I am pleased with the many payment options and the availability of certificates for products.
Thank you.
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3
December 19, 2020
It so happened that during the next repair of the car (replacement of the front brake discs with pads) I turned to another service station (DROGA), where the above-mentioned BOSCH spare parts were installed.I rode for 1 month (1500 km) and found a lot of grooves on the discs, disassembled and saw that the brake pads were just crumbling and crumbling (hence the "waves" on the discs).And that's where my problems started.The seller, who is also an installer of spare parts (SRT), purchased them in Motex, sent me there, from Motex I was sent to Chat-M plus (BOSCH Service), where I was listened to carefully, the defects were photographed and this document was sent to Russia for a final verdict, the marriage was confirmed (crumbling pads and, as a result, disk damage), the second stage of my ordeal began-the refund and installation of new spare parts.The director of the service station "DROGA" says that his warranty for the installation of spare parts (20 days) has expired and he will not work for free, MOTEX categorically refused too and Shate-M plus (BOSCH Service) came to the rescue in the person of the head of the service station, an expert, a service station foreman and a direct contractor.Many thanks to the above-mentioned employees for putting a bold dot in the very difficult (for me) circumstances.The money was returned by the DROGA service station.Now I'm JUST HERE FOR YOU, and the above HUNDRED is banned!Thank you from the owner of the silver Volkswagen Golf 5 Option!!!
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4
1
November 6, 2023
I stopped by the tire shop, super
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June 10, 2021
A convenient store, a large parking lot, experienced managers will always help with the selection of Spare Parts.
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2
November 1, 2020
An excellent auto parts store, an electronic queue, you can place an order by phone, reasonable prices, discounts for regular customers.
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3
August 2, 2023
A quality store!
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3
November 3, 2019
The staff is competent, well-mannered, polite. In principle, almost all spare parts are available. Calculation of both the data and the map. The waiting room is comfortable. Coffee machine (paid) , TV.
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4
July 7, 2023
They did not sell high-quality spark plugs. We have not made a refund under the warranty.
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3