We recently visited this shawarma shop and were very satisfied with the service! We ordered two different shawarma, one of which was asked to be made without tomatoes. Unfortunately, tomatoes were added anyway in the first attempt. We clarified the situation, and the staff readily offered to redo it — it's already nice!
When a new shawarma was brought to us, it turned out that it had the wrong taste. We contacted the staff again, and they were sympathetic to our comments. As a result, we were offered to make another shawarma, and we got as many as four for the price of two!
Such attention to customers and the desire to correct mistakes is really impressive. The shawarma was delicious, and the service was top-notch. We recommend this place to anyone who is looking for quality food and excellent service!
A wonderful shawarma, delicious and satisfying. The staff is pleasant and polite and well-mannered. The place is clean and even cozy, which is rare to find. In general, I'm happy with the shawarma, I'm happy with the staff.
The tastiest and best shawarma in town, works as an antidepressant. Close to home and school, well, just great. I love you with all my heart, you make my life better.
The best shawarma in Grodno, pleasant cashiers, and I also want to notice the cashier Sveta, a wonderful girl and always on the positive side, and the cook Ivan, who cooked a wonderful shawarma, thank you very much!!! I will definitely come back again! + Vibe
Amazing service, excellent chefs, I came hungry after training, made a shawarma in 10 minutes, it was a shawarma made with soul and love
Thank you so much ❤
It was very tasty
We were here for the first time a week ago!
The cook refused to cook shawarma for us!
The girl kasir cooked it.
They gave the institution another chance and didn't show up
We were here on 07/23/24 .
The shawarma chef Ivan impressed with both the service and the preparation of shawarma.
It's delicious, it's been a long time since I've eaten delicious on this network!
Thank you very much for the service of the girl (I do not know her name)
And many thanks to the cook!
The class is very tasty and it turned out very beautifully!!!! It was nice to eat for the first time, but it's better to go to chef Ivan, the best chef in the shawbooks network!!!
It's a very tasty shawarma, I'm a regular customer and everything suits me. The working staff is at the highest level, the nicest and kindest people. Chef Vanek and cashier Svetlana are golden people, + vibe.
today I went into a cafe, I thought, as usual, everything is perfectly cooked, but the cook is not very good here, he lets the team down, he is still learning and learning, I think he is new, the chicken is not ready to eat, more than half is not possible, the kortoshka is not baked (
We tried to order food with delivery for dinner. We have completed everything on the website - no response... I call in 15 minutes - they report that they do not have any delivery at all, they offer to call another branch (it's not difficult for me, I'm just in international roaming, and they have no other contacts except t/f) There is no response on the other numbers. They stayed hungry and angry(
I haven't eaten a worse shawarma in 10 years.
I've tried many places, in different cities, this one surprised me, I didn't know that it was really possible to do so badly. A 12-year-old child will do better by looking at one review on YouTube.
Pita bread feels more like a filling, I didn't feel the sauce, a fierce dry bread, I ate pita bread and not shawarma. If I had felt the filling, I wouldn't have written anything about it.…
The only option when you can eat it again is when you're hungry.
Shawarma that you can just stuff your stomach with, if there is nothing at all. Strange lavash, oiled, mayonnaise sauce and soft chicken. In one shawarma, instead of pepperoni, they simply put pieces of sausage, and not the sharpest sour sauce was poured into the spicy one. Something is missing from the assortment on a regular basis. Deserved 3 stars
I've never eaten such a terrible shawarma. I ordered a Caesar shawarma when I arrived home, opened it and started eating, found the skin from the chicken, there was quite a lot of it. They killed all the appetite. I will never go back there again and I do not advise anyone.
It makes sense to leave the phone numbers of each shawarma on the site if you call to order in advance for pickup, but they answer you dryly "on arrival" and the person at the other end can't say anything more.
I planned to order 2 shawarma, the order is not so huge that it would not be possible to accept it by phone.
Is this why I have to waste my personal time to wait for the food to be cooked just because the girl couldn't pick up the order?
Considering that when I take on Sovetskaya, they take orders by phone without any problems and upon arrival I do not spend 15-20 minutes waiting.
A very big omission and ruined reputation of this particular point in my eyes!
Addition of information:
As a result, I went into the institution, one man was waiting for an order and that was it. The cashier and the cook generally came from a smoke break (when I was walking, I saw them at the end of the building). I'm standing at the checkout, waiting for the order to be taken. The cashier started accepting the order by phone for delivery and only then decided to deign to serve me.
The staff is nervous, puts a huge bolt on work and customers, and it makes sense that you have a phone number for orders on your website - 0
I am very disappointed.
I can't say anything about the taste of shawarma, because I took it for my brother in the army.
Shawarma and pancakes are cooked deliciously. But there is one thing! No matter how I go in all the time, the waiting time is at least 20-30 minutes. I hope the owner will pay attention
We ordered 2 shawarma with falafel without cucumbers. As a result, there is chicken in one shawarma, cucumbers in the second. They asked us to redo it quickly, they said, as if we were to blame for this, which they would do if possible. The service was terrible, the look at us was like it was all our fault. We also waited 40 minutes. I also wanted to order cheese coins, French fries, neither of which were available. In the middle of the working day.
It's not tasty. It deteriorated as foreigners came to work. They'll make a regular one instead of a sharp one. When you order the same one, you get different tastes.
The most delicious shawarma in the city, but lately orders are accepted only on arrival, and there is a wait of about 40 minutes.
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максим дубина
Level 2 Local Expert
September 22, 2024
Terrible shawarma: very dry, too much pita bread, until you get to the filling, you don't even want to eat. By the way, it's a good experience not to go back there again. And sticky and dirty tables on the summer playground clearly do not mean good service. But nevertheless, the staff at the checkout is very pleasant.
I would also like to say a few words about the owner of the establishment (as he introduced himself). Lunch, and he's already drunk and accosting guests, namely a girl with a child. And after an unsuccessful attempt to "roll up", he relieved himself 10 meters under the fence, while discussing the details with suppliers.
The pickup order does not work in any form...
The administrator says that pickup orders are not accepted, even for prepayment, referring to the fact that there is no meat 🤡🤡🤡
A logical question arises, if I'm on the spot in a minute and I place an order through the administrator, will it magically appear??
The choice of shawarma is good, the menu differs in some positions from other establishments. I liked the shawarma, we took Davinci and Moscow. Lots of toppings and sauce.
Quite a good and delicious shawarma. Quite a large selection of flavors and filling. We go there regularly, order on the way, it's usually ready for arrival.
We will walk again :)
I wanted to order pancakes, as a result, the cook does not know how to make them and wait half a day for another to come and be able to make them, the score is below one
The most terrible shawarma in the city
We ordered 3 oriental ones (2 with cheese sauce and 1 with garlic), there is practically no sauce, the dry is terrible, at the beginning of the cheese shawarma there was garlic sauce👍And the bonus in one of them was a hair👍
The person who cooked it today on 19.01 should not work in the catering sector, he makes the same terrible shawarma on Shchors 11a
It's delicious, but the service lets you down, to put it mildly. The staff is talking, they say to wait 10 minutes, and in the end they give the order only after half an hour.
The most delicious shawarma with falafel in the city. Friendly staff, ready to help.
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Влад Мороз
Level 3 Local Expert
October 14, 2024
What's the point of making a menu with pancakes if they are cooked once a week and then God grant that they are cooked, then there is always no milk, then there is no meat
As for the shawarma, it depends on the cook
As when , it happens that they cook well , there is enough filling , and it happens that you eat one pita bread
I live literally a 10-minute walk from this place. I go there often. The service gets worse and worse every time. The cashier, a slender physique named Maria or Marina, treats the guests disrespectfully, the shawarma is delicious, then not very good, it would be all right, but that's not the point of the review. I recently visited this place once again. The cashier was not Maria or Marina, but another woman, with dark hair and a thick build. I went into the building, waited 7 minutes for someone (cook or cashier) to enter the room, I was already thinking of leaving, but the cashier suddenly came out and accepted the order. I asked to remove one ingredient from my shawarma, and later reminded me about it again. The cook came up 2 minutes after the cashier and prepared my order, later I hear that the cashier laughs, runs to the cook and says in a low voice that she forgot to tell him to remove the same ingredient. When I was there, the charm was unwrapped, the same ingredient was pulled out minimally and rolled back. I was shocked because the juice of this ingredient had already got on the rest of the ingredients. After the shawarma was cooked, they gave it to me. Because I heard that initially the cashier forgot to tell me about the ingredient, I clarified whether it was definitely missing, I heard a positive answer, hoped that it was removed, and, frankly, I did not have the strength to swear. Bottom line: there is a lot of the same ingredient in the shawarma, the sauce was added just a little bit, the shawarma was a little dry and soaked with this unfortunate ingredient. I don't think I'm going to visit this place anymore. In comparison, I will add that the staff at Vrublevsky is excellent, and the shawarma is tastier, and the structure of the shawarma is better. In general, Solomovaya is a complete mess, I do not advise anyone to come here.
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Саша Абложевич
Level 3 Local Expert
August 8, 2024
A very long wait.
And the shawarma itself was not straight wow, you can order somewhere better.
The woman who took the orders is not interested in the job at all. I was on the phone and didn't really want to be distracted.
I have ordered delivery more than once, and takeaway, and in the hall - the result is always divine)
the most delicious shavukh chain in the city of Grodno) take it and do not regret it)
If you have a BRSM membership card, you also get a 10% discount.
I don't have it😂
I ordered delivery from this place
The delivery was 45 hours, although it is said that within 90 minutes
But when they tasted the food, the nagis were even more upset, they were over-salted and did not taste cooked. And in the shawarma, the products were not particularly dry and not cooked.
Delicious shawarma, always hot (they don't warm up well everywhere, and the taste depends on it). We tried several types. How many times have you bought, so far only positive reviews.
A good shawarma, volume and taste. However, there is not enough sauce, it is too dry. In the absence of good competitors, I come to this institution sometimes when time is running out. In general, approx.
Terrible shawarma. We are not local ourselves, we were passing through Grodno. We decided to have a snack on shawarma. After looking at the reviews, we stopped at this place. The reviews were 4.6. Caesar and da Vinci were taken, with Teriyaki and barbecue sauces. As a result, there was so much sauce that we didn't even understand if there was chicken there and it's not clear what the shawarma consists of at all. The cheese is served in slices and not grated, it is not melted when fried. In general, I strongly advise against this shawarma, it has nothing to do with shawarma. This is pita bread with some kind of set and all this is abundantly filled with sauce from the store.
I recommend that the cook urgently replace the lump cheese with grated cheese, get rid of store-bought sauces and make his own homemade one. And reduce the amount of sauce in the shawarma.
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Владимир Козырев
Level 2 Local Expert
November 28, 2024
In fact, the best shawarma in the city, as well as the most attentive and polite staff, for which the institution is definitely an additional plus.