Sheraton Bishkek
124 reviews
December 18
I also know this hotel I also really liked it, their staff is very polite I liked it, I advise everyone you can stay and see for yourself, good luck to everyone
August 17
I flew in for work and stayed for 5 days. Very comfortable room, excellent mattress, pillows, bed linen, blackout curtains. It's super important for me to have a good rest. Cleaning is daily, the quality is good. Great view. She lived on the 17th floor. The only drawback is breakfast. I didn't like them at all. It seems that there is a choice, but everything is tasteless. Even scrambled eggs..🤷🏼♀️ Next time I'll take the fare without breakfast. Otherwise, everything is fine.
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December 21
Bishkek has an excellent location for a business trip, and the breakfasts are good. I didn 't have time to fully enjoy the hotel , the trip was programmed in advance and there wasn 't enough time . We 'll definitely stop here next time , thanks .
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April 6
Not a bad hotel.
Of course, not 5 stars. But solid 4. There is a large shopping mall downstairs. There are some fast food outlets. The restaurants in the hotel also correspond. The rooftop restaurant is interesting. There is a smoking room.
The kitchen itself is on the level.
Friendly staff, fast (relatively) room service.
The disadvantage is the pool is only on the street. That is, it works only in the warmer months.
In general, the price and quality correspond.
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November 4
Excellent service, delicious breakfasts. The restaurant is on the top floor with stunning views of the city, delicious pan-Asian menu and cocktails.
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June 12
The best hotel in Bishkek. Everything is delicious and on the level. In the restaurant, you can ask for fresh at breakfast - and they will bring it for free, but it's not worth it in general access.
Upstairs there is a cool IWA restaurant, delicious hookahs, a good view.
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September 28
Nice hotel, in the city center. Attentive staff, good breakfast. Conveniently, there is an exit directly from the hotel to a large shopping center. On the 23rd floor there is a pleasant restaurant with a gastronomic menu and a similar view.
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April 19
The hotel is located in a high-rise building, on the first three floors of the shopping center. The hotel has a good breakfast and spacious rooms. The disadvantage is poor ventilation in the bathroom. There is a strong smell from the pipes, although the room is on the 17th floor.
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October 26, 2023
The hotel is very good, you will not regret coming boldly. The staff is polite, positive. The breakfasts are super. There are also disadvantages that are easily solved by number. Just call the reception and everything is ready.
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April 24
A gorgeous hotel. Service, room service and breakfasts are on a solid five. And the fact that there is a smoking room is a separate respect. Special thanks for the gift from the maids
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September 22
The club lounge was lovely, the rooms were clean and tidy. The Marriott level is maintained.
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November 16, 2023
The Sheraton is the Sheraton. But the cafe on the 24th floor with an outdoor terrace deserves special attention. The view of the city is wonderful, high prices are compensated by great service and delicious dishes with good serving.
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July 4, 2023
Great hotel. Good service. It is convenient that there is a shopping center nearby that you can enter directly from the hotel. Another huge advantage of the hotel is the presence of an outdoor swimming pool. I really liked the breakfast. I recommend the hotel!!!
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August 28, 2023
The beautiful interior of the hotel hides the lack of service and its understanding by the staff from the word at all.
We stayed at this hotel for 9 days from 31.12 to 08.01 in a large room with mountain views. Every single day, our room entrance cards were demagnetized, we had to go down to the reception and magnetize them again. To the question "why can't you do it for the whole period at once?" the employees replied, "Oh, this is the mistake of another employee who worked the last shift," and the next day a new one.
On the 6th day of our stay, something completely out of the ordinary happened. At 7 p.m., the reception called our room and said that we were the only ones living on the floor that day and that the hotel management abruptly decided to make repairs on the entire floor, which (attention!) they have already prepared a new room for us on another floor and that we need to move. To my question, when? The employee replied, taken aback, "girl, right now!".
As a result, we were moved to a room without a view of the mountains and 2 times less in quadrature. The bathroom smelled terrible of sewage, when complaining about it, the hotel did nothing about it. Everything in the room was prepared for one, and there were two of us. The room we were moved to was in much more need of repair than the room we were evicted from. They didn't really help us with moving and things. The concierge came and took only a suitcase from all our belongings and rolled it on wheels, and for some reason we had to carry all the bags, bags and clothes on hangers ourselves!
Attention question: how is it possible to do this?
I will never believe that the decision on the renovation was made in 1 day, why couldn't it have been initially settled in a room for the entire period of stay? and why is this reported right the night before on a call to the room with an ultimatum that you need to move out immediately? In my understanding, in such a situation, guests should be offered a room upgrade or some kind of apology from the hotel. After the complaint, they brought us fruits and utensils for them again for one.
Better check into another hotel!
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May 1, 2023
Great hotel. Recently built. The rooms are perfectly equipped - cleanliness, bathrobes, slippers, all bathroom accessories, including a disposable razor and foam for it. A wonderful breakfast. The hotel provides access to the shopping center. Nice, quiet lobby bar. The prices correspond to the quality, they are not overpriced. I recommend.
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October 28
The service staff of the organization works very quickly, because of the disadvantages, the salaries of the workers are low!!!
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April 9
A comfortable hotel in the city center! There is an exit to the shopping center
The staff is top notch, friendly and professionally trained
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June 24
A great hotel, there are two restaurants in the hotel. It tastes better where the breakfasts are, but the beautiful view on the top floor is impressive.
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April 24, 2023
The hotel is great! Probably the best in the city, good breakfasts, very helpful service. The room has everything.., very large rooms. Great view from the window! Clean and clean efficiently. The restaurant is decent.
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August 8, 2023
Hello, hotel managers. We are a family from Russia, St. Petersburg. We recently visited your pool, which we liked, but there are important shortcomings, because of which we will prefer another place:
1. The weather has changed dramatically, we did not have the opportunity to warm up in the SPA. In most hotels in the world, the SPA is included along with the pool. You have a separate fee.
2. We were on a weekday, at about 15:00. Our family with a child of 12 years old, due to bad weather, we had to stay by the pool, because even if we had paid, the child would have been sitting outside, since you do not let people under 18 years old in SPA. Usually, family hours in hotels are from morning to 18:00. You need to fix this, because families with children come at this time.
3. The pool is good, the sun beds are comfortable, but the water was not the cleanest, bundles of hair, patches, bags and so on floated at the bottom.
I hope this review will help you in some way.
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December 9, 2023
Nice hotel. One of the best in Bishkek.
The room stock is in order, the plumbing is a little tired, especially in the shower. Maybe I was just unlucky. But what's disgusting is the breakfasts. Smoked sausage, boiled eggs, sausages, pancakes, pancakes, coffee/tea and nuts, cereals. That's it.
Breakfast is at the level of a roadside hostel on the highway.
Room service for 4, the dishes are not bad. (In the photo, trout steak + nicoise salad)
For a business trip for 2-4 days it is quite enough.
Just don't go to breakfast.
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October 6
An old hotel, a bit dilapidated. On the whole, it is worthy. Staff is very friendly
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August 16, 2023
We stayed at the hotel for 4 days.
During the stay, the cleaning was so-so. The mirror was very dirty all 4 days. To check on the first day, I threw a shampoo bottle in the shower on the floor. He stayed there until he left. The curtains are dirty and stained. Dust on the panels under the window, at least paint pictures. There was also dust on the shelves of the cabinets. The carpet is not very clean either. On the second day, we asked that we not change the linen daily, apparently it was taken literally with respect to the entire cleaning. For that, towels were changed every day, shampoos and soap accessories were also brought every day and this was very pleasing. The quality of the soaps was good. But, since the location of the hotel is very good, and we came to walk around the city, we had no time to figure it out and change the room. There was a showdown with the laundry service. We thought that as a complement (as chain hotels usually do) they would make some kind of gesture, but they did not.
One of the advantages is that the breakfast is delicious and varied, but you need to come first. The most delicious meat and fish! Everything is delicious except coffee.
Very nice pool, summer.
Overall, it's good, we'll probably come again.
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August 15
A comfortable bed. Large comfortable rooms. Excellent service.
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February 5
I like this hotel, we always stay when we are in Bishkek. Clear. It's cozy, the breakfast restaurant is very tasty!
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August 17, 2023
Anyone who has been to Bishkek will probably understand that the hotel is on a high level for Kyrgyzstan. Good breakfasts, the pool is not bad, the windows of both the hotel and the two nearest luxury houses overlook it) the air conditioning in the room is like in a cheap hotel somewhere in Turkey, buzzing like a tractor. The room has everything including an iron, ironing board, radio with alarm clock, a bunch of soap and soap accessories, a comfortable bed, Cleaning seems to be there, but with a local bias, They never cleaned for a full day, they tried when I was in the room, and then they didn't get there all day, although the button was on. It is adjacent to the shopping center, which is generally convenient. It's enough to stop for a couple of days
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October 15, 2023
Everything is at the proper level, As in any chain hotel. It can be seen, of course, that the hotel is not new, but the staff is trying! Everything is clean, polite! My friend and I liked it!
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March 5
Like the whole network, the best that can be found around the world. In any country and any city - a gorgeous place in the heart of cities
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June 24
A beautiful modern hotel. Comfortable beds. Delicious varied breakfasts.
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June 12, 2023
Nice hotel. I stay here often. The staff is polite and friendly.clean rooms, excellent breakfasts. A nice SPA complex. The location suits me perfectly.
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November 2, 2023
I liked it! I really liked it!
The room is chic, clean, neat, cozy, everything you need is there!
I recommend...
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September 22, 2023
The bathroom stinks of sewage, no need to wash in peace, no need to take a shower!
We contacted the reception three times with a lot of promises that they would come and fix it, they did not come and did not fix it! It still stinks, the room hasn't been changed!
The breakfasts are terrible, the porridge is cold, the eggs are all in butter, although they asked to do it without! We were asked to refund the amount for the next breakfast and they decided to "feed us breakfast" already at the reception, everyone throws off on colleagues "come after 5, come after 7, come after 11, come tomorrow")))
"Excellent service"!
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April 25, 2023
A good hotel in the very center, all within walking distance, about 35-40 minutes from the airport. Clean, cozy. I didn't like the coffee at breakfast.
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February 25
Nice hotel, in the city center, convenient location, great views from the top floor.
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April 11
Great location, helpful staff, very interesting Japanese restaurant
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December 16
One of the best hotels in Bishkek. Excellent breakfast
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July 4, 2023
Nice hotel in the center of Bishkek, friendly staff, excellent breakfasts, clean. They respond promptly to the requests of the guests
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June 5, 2022
A new chain hotel. Fully complies with the standards. The interiors are fresh. The ceilings are high. The rooms are spacious. The view from the windows, especially on the upper floors, is beautiful. The breakfast is varied. It is enough to take the elevator down to get to a large modern shopping center.
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November 30, 2022
A gorgeous hotel. Located in the center, the service is five stars. The staff is pleasant and helpful. The breakfasts are excellent, food can be ordered at any time
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August 18, 2022
It is a very good hotel for Bishkek. It is especially convenient that you can enter a modern shopping center directly from the hotel. Among the disadvantages are modest breakfasts and the lack of Russian TV channels on TV in the rooms.
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December 22, 2022
Perhaps one of the best hotels in Bishkek, considering that the building was originally designed for apartments. A beautiful view bar on the top floor of the tallest building in the city with an outdoor terrace with good food, but with a very modest wine list.
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April 5
An overloaded place, they charge extra on the spot if they paid online. The staff is 50/50, half excellent, half bulls
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November 29, 2022
The junior suite with bathroom is great :) It's a pity that the outdoor pool does not work in winter, but these are small things. The breakfasts are excellent, and the restaurant on the 23rd floor is wonderful, in summer it works as an outdoor rooftop.
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August 10, 2023
Excellent hotel, everything is on the level, location, the pool is very relevant on summer days!
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February 11, 2023
My favorite hotel in Bishkek! Especially the junior suite! Beautiful, clean in the city center, with access to the shopping center
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August 25, 2023
I liked the hotel, clean, modern. The only drawback (according to my feelings) is the long wait for elevators.
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May 5, 2023
Great hotel. I was pleased with the separate exit to the shopping center. The view from the restaurant on the top floor is simply gorgeous.
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October 27
A decent 5-star hotel.
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January 11, 2023
A magnificent hotel. Wonderful rooms, wonderful staff, a magical view of the mountains, especially when it's sunny.
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March 10, 2023
The Sheraton in Bishkek is not bad, but there are many minor disadvantages, the shower is shaky, the drain is clogged. The proximity to the shopping center is a plus, you do not need to go outside to get to the mall, it is important in winter. The rooftop restaurant is not bad, but full of local golden youth, noisy.
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