Great location. But it can be too crowded on weekdays. There is a sauna with panoramic mountain views and a small swimming pool. Everything is included in the price. The only restaurant in Shymkent is open until midnight. Delicious breakfasts. You can get there by cable car or ECO-taxi.
Of the cons: problems with cleanliness in the room. Cleaning and changing of towels should be requested at the reception. The letter with the link to the order of services can be safely ignored. The idea is good, but the implementation has failed.
We faced the fact that there were water outages. Not very critical, but unpleasant.
A nice old hotel at a great height. He sleeps well, no altitude sickness. The mattress is cool, high and soft. The room is 18 meters, a normal bathroom. We did an original job on the first day with the fact that the water in the sink does not go away: a guy came and just unscrewed everything in the drain. Gels, shampoos and lotion are brought with cleaning, but this cleaning must be ordered separately, they do not clean anything themselves. The TV is only via Wi-Fi, you need Netflix accounts, for example. The sauna is right on the second floor, in principle, very good, you can warm up with a view of the ski slope. But the water in the outdoor pool is too cold for such procedures in winter.
The most important thing in this place is the proximity to the highway. In the morning I got up and immediately took the skis to the lift twenty meters from the entrance. It's just super! There is a ski room, however, luggage is also stored there. There is a ski boot dryer. It would be cool if people didn't dry clothes and suitcases there too))
Breakfast from eight to eleven in the restaurant on the second floor, buffet. Everything is high-quality and delicious, there is a choice, but not much.