Great location. But it can be too crowded on weekdays. There is a sauna with panoramic mountain views and a small swimming pool. Everything is included in the price. The only restaurant in Shymkent is open until midnight. Delicious breakfasts. You can get there by cable car or ECO-taxi.
Of the cons: problems with cleanliness in the room. Cleaning and changing of towels should be requested at the reception. The letter with the link to the order of services can be safely ignored. The idea is good, but the implementation has failed.
We faced the fact that there were water outages. Not very critical, but unpleasant.