The room is bright, clean, spacious, without frills. The centralized climate control system did not save, the room was stuffy and high humidity.There are no shutters, there was not enough fresh air.
We arrived early, but checked in only at 15.00. They charge a tourist tax of 15 dirhams / night per room. There is also a deposit of 200 dirhams, which is returned at check-out.
The staff is friendly, promptly fulfill requests, there are no Russian speakers.
You won't stay hungry at breakfast, but the choice is meager.
The location is good: shops, metro station nearby. It is convenient to get to all the attractions.
we had a rest in the middle of May 2023. a great cozy modern hotel. lovely rooms. cleaning every day. friendly staff. the breakfasts are excellent, a large assortment of dishes, including for children. dubai Marina Beach is 2 or 3 stops away, but you can also walk 40 minutes without hurrying. near a supermarket, 5 minutes to the metro, 2 minutes walk to the bus stop. in general, I recommend this hotel. for a relatively low payment, 4100 days with breakfast for 2 guests is a great option.
We rested from 12-19.05.24.The room was on the 4th floor, a tourist fee is paid at the entrance, and a deposit is taken-it is returned on the day of departure, in the evening it is quiet, the air conditioner is perfect,cleaning,new towels-every day.The staff is absolutely polite, additional bottles of water 5 minutes after the reception call.The metro and the bus stop are 4 minutes away on foot.For your money, the hotel is -5/5
The rooms are clean, the metro is within walking distance of 10 minutes on foot. I didn't like it – the carpet on the floor in the rooms was already in crumbs when checking in, they are poorly cleaned, you need to point your finger then everything will be clean. The staff is unfriendly. The pool is small
The restaurant in the hotel is good and the prices are small.
And the pros– there are shops around the hotel as many as two square trucks, there is also an institution where you can eat. Africa Eastern store is a 10-minute walk away (you can buy any alcohol)
A very nice hotel. It's our first time at all in a 4* hotel, but we were thrilled. Breakfast was always hot, no matter what time it came, the food was replenished as it was finished. The administrators are always ready to help, and free water saved us every day. Adapters are provided, cleaning is done daily, everything is neat and clean
Excellent 4-star hotel near the metro. We were with our family in April 24. It's all clear. The room is cleaned every day. The breakfasts are varied. Everything is arranged
The hotel is clearly not the first freshness. It was cold these days and therefore they wanted to turn on the climate in the room for warmth, but they could not. Most of all, you could have dinner for only 70 dirh. buffet moreover.
Nice hotel, there is a swimming pool, near a supermarket. The deposit for 4 nights is 200aed, the tax is 15aed per day. The breakfasts are monotonous, but you can find something. The rooms are fresh and bright. The hotel has a Starbucks for coffee lovers
Among the advantages: service, polite staff and of course the location of the hotel itself, equidistant from the main places of interest. I.e. you are almost in the center, and closest to the palm tree.
And of the minuses: of course, a tired room stock, an eternally idle pool and not an "ideal" cleaning, although I didn't have to complain either.
The breakfasts are not bad, but monotony.
The rooms are in need of repair, there are a lot of stains and scuffs. Cleaning is regular, but there are few towels, you need to beg for them.
The rooftop pool is very small, comfortable for children and only.
The location is close to the metro, but it's a long way to get to the bay - 30-50 minutes by public transport.
Nice hotel. The service is at a high level.
A small pool is a very small pool for so many guests. Sun beds have to be occupied extremely in advance.
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Наталья
Level 22 Local Expert
March 15
The hotel is clean. The staff is polite. There is no way to open the window in the rooms, only air conditioning. Because of this, there is no fresh air.
The breakfasts are delicious.
A good hotel, if you take a room on a non-smoking floor. There are a lot of dishes for breakfast, but there are not enough places. The rooftop pool is clean, but very small. Be prepared to pay a fine of 100 dirhams if you accidentally spill juice on the bed and the mattress pad gets dirty
Not a bad hotel! The service and housekeeping are excellent. The relaxation area by the pool, the gym and the food leave much to be desired. Overall, I was satisfied
I liked everything. It's a good location for a city hotel (not a beach one). Metro, bus nearby. Breakfast on the terrace of the third floor of the hotel can cover all the disadvantages
Nice hotel solid 4, buffet meals, I liked everything, and most importantly in the center. Metro and everything is nearby! I recommend
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Светлана
Level 6 Local Expert
March 12, 2024
Check-in is strictly at 14h., check-out is 12h.
The windows don't open, only the air conditioner.
Our cleaning is excellent, the water was always replenished, the staff is friendly.
Nearby 10min. the metro and there is a bus across the street to the beach, but it does not run according to schedule, you can wait 20-30 minutes if you go to the Marina. Taxi to the Marina 25-30 dirhams and also to Kite Beach. Shops and cafes are nearby, just behind the hotel. Custard coffee is also behind the hotel, behind the parking lot in the cafe from the store.
Nice hotel, on the 4* level. The room is fresh, the bathroom is also clean, the food is good, it's not far from the metro. The only downside is that they forgot to leave their toiletries. In general, I recommend it!
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Татьяна @
Level 30 Local Expert
May 16
Excellent hotel, good staff, delicious breakfasts. Convenient location
On the smoking floors, it is not possible to get out of the elevator, the stench is terrible, we stopped in a non-smoking room, so there was always a cheap air freshener on the floor a mile away. There are no balconies, the transfer to the beach is paid and not cheap, this hotel clearly does not pull for 4 stars. There is a problem with air conditioning in the room, the cold is fierce, the temperature did not increase. For some reason, the pool was opened from 14:00 and it is very small in size. Not a cozy hotel. I didn't get in there. And breakfast is not ice either.
Nice and big bed. With the water in the shower, there were difficulties with setting up. Fresh towels and a made-up bed every day.. no other services were used.
I had to spend a couple of days here.
Rooms/floor for smokers is a separate story.
The rooms are battered, old, and the cleanliness leaves much to be desired. On some floors, you can hear loud music playing from the bar/restaurant below.
Booked this hotel through Yandex Travel. Upon arrival in the morning, we were told there was no reservation at the reception! About an hour we found out in the end the reservation did not appear, the money was debited from the card, but there was no reservation, the hotel put us out the door when we started writing to Yandex support. We were told that they would sort it out, but in the end we were still left to blame. That we arrived at 9 am and check-in at 14-00. But the hotel didn't say a word to us that there is no early check-in, wait until 14-00. We would certainly have waited since the money was paid for the hotel. The result is this: don't believe this application and the hotel is also so-so, how do they work there that they don't see the reservation and can't figure it out normally. And they just give you passports and say there is no reservation for you. Of course, no one returned the money. And I did not understand. We had to look for another hotel in the morning and pay again
We've read a lot of reviews, but unfortunately everyone has an expiration date. The tour operator and websites are talking about a hotel-beach transfer. He's gone! We chose a hotel based on this. In which we were very disappointed. Taxi to the beach goes from 30 derham (depending on which beach to choose) about 30 is to the nearest free without changing rooms and showers. Or by bus and metro - it takes longer, but cheaper from 20 derham for two (stops in 10-15 minutes of a quick walk). In general, they burned out with the sea. There are no attractions in the area to go to everything and for a long time , sometimes with transfers, which will also be costly. So I will say the location and the lack of a shuttle to the beach disappointed significantly. The whole vacation is on the run. The hotel is surrounded by skyscrapers, near a small square, if you are looking for comfort and beautiful views - the hotel is not for you. The disappointment didn't end there. We had an early check-out and we missed breakfast - they didn't have lunch boxes! This is the first time we have encountered this in all our travels abroad and in Russia... And of course the deposit. In other hotels, they were allowed to leave a passport on the last day before eviction instead of a deposit (here it is 200 derham, or 100 dollars), the same was said to us by the representative of anex from whom we flew, but here, as you already understand, it does not work.
I also had to ask for bath accessories (toothbrush, slippers)
Of the advantages:
+ The pool on the 14th floor is small but clean.
+ Varied food (rice, chicken, red meat, roast, sauce, soup, potatoes, noodles, pasta, snacks, cakes, fruits (watermelon, melon, pineapple). I was surprised that there is no tea for dinner, only for an extra.payment. but there is still water and, like, lemonade with fruit, too, without gas.
+Daily cleaning and changing of towels is also daily
+Tea / coffee, sugar, still water 2 bottles. 0.5 liters daily.
+/- Fresh rooms, but you can see the dampness, in a year or two you will have to process. Because the windows do not open, and the air conditioner only works in the cold. There are no clothes dryers and towels. There is no iron by the way. This is an additional fee
In general, we will not come to this hotel again.
I liked the hotel. Clean, cozy. Friendly staff. They find a common language with everyone, even though they speak English) The room was cleaned every day. The nice girl Shuuti Seth was cleaning. I enjoyed it.
In my case, there were breakfasts, a variety, a decent choice.
Bed linen was changed often, and water is carried to the room.
There were transfers to the beach and to the mods!
Everything is fine, the service is good, there are no big disadvantages, and it's a shame to voice the small ones, I'm happy with the accommodation.
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Ольга К.
Level 5 Local Expert
January 24, 2024
A good hotel, relatively close to the beach, 20-25 minutes away. The only inconvenience was in the evenings, it seems, since Thursday
on Saturday. Loud music from the club, which was located on the 2nd floor. There were also numbers there... Well, the audience was appropriate. I would not stay in this hotel with children!
The trip was at the end of December 2022. The staff speaks only English. When checking in, they took a tax for two (I don't remember how much) and a deposit of 200 AED for the room (which was paid by card, and returned in cash to AED upon departure). They asked for a higher room, they gave it on the 10th floor. There was a persistent smell of tobacco in the room. Asked to replace. After a long wait in the lobby, we were given a room on the 4th floor, saying that there were no other options (either one or this one). A huge disadvantage is that the building is completely glass, there are no windows, as well as balconies (it will not be possible to ventilate). There is general ventilation and air conditioning, which we turned off, because it is very cold at night, and it is impossible to change the temperature. The room is large, but very tired and shabby. Pulls only 2 stars! The room has a safe, refrigerator, TV kettle (tea, coffee and water bottles are replenished daily), there is a hairdryer, ironing board and iron are available on request, adapters for sockets are also on request. They cleaned badly, the carpet was not vacuumed once all the time. Towels were changed, at our request, every day. For two there was 1 for hands, 1 for feet and 2 large ones. Soap, gel and shampoo with balm are poured into common large bottles. There are no slippers, bathrobes and dental kits! The slippers were somehow given out at the end of the rest after repeated requests. There is no body lotion either. The water in the shower during rush hour (morning and evening) was slightly warm. The breakfasts are European. All kinds of omelets, potatoes, rice, pasta with vegetables, fresh vegetables, olives, ham, cheeses, various croissants (strongly smelled of rancid butter), fruits (apples, watermelon and melon), tea, coffee, juices, milk and cereals. Smoking is allowed in the restaurant where breakfast takes place! There is a small swimming pool on the roof. The deck chairs are comfortable, towels are provided. The sun hits 6 sun loungers, the rest are always in the shade. There is no transfer to the beach, only to a couple of malls. The location of the hotel is very convenient. To the metro 8 min. walk. The hotel has a bus stop, you can take a bus to Dubai Marina (40 min), Dubai Mall (50 min).
The rooms are smoky and dirty!!! The neighbors did not let me sleep until 4 in the morning, the audibility is terrible, because there is a door between the rooms! We called the reception 2 times at 4 am, no one picked up the phone! So even at the check-out, the administrator snatched out the phone and started writing a positive review!
The breakfasts are normal!