This is probably the most ambiguous and contradictory place I've been to.
Why, read in more detail:
The pros : beautiful nature, eco-trails, the lift works even in summer (on weekends), delicious food at the hotel, excellent stylish rooms, fresh beautiful repairs, competent transitions between buildings and thoughtful entrances to rooms for winter, excellent aqua zone. On the 3rd floor there is a very bright, cozy and interesting children's playground with a pleasant tutor.
Relaxation? Almost. When everything is so good, there must be a catch:
Even if you take 2 weeks of accommodation, apart from accommodation + food, nothing is included. There is a surcharge for everything.
And what is included, a kettle and bathrobes, you must not only ask at the reception, but also prove that you need them ("there is a cooler, why a kettle?")
But these are flowers compared to other moments.
Going to lunch, you expect a new trick. Of the two shifts, there were only 2 people who know how to smile at visitors and talk politely. Arguing and complaining, making them wait to come up for an order for 20 minutes is generally the standard set of your lunch. And if you also want coffee (for a fee), then ordering the 2nd mug causes indignation from the bartender "how else???"
Everything was fine with cleaning, except for the moment that I put them on the floor to replace the towels (as is customary in hotels). They returned them to my bed. Passing by the rooms where cleaning is going on, go faster, otherwise you will hear all the indignation "which guests got dirty and how uncomfortable they left their shoes"
Locker keys don't work well in the aqua zone. It can take 10 minutes to resolve the issue calmly, but at the same time you will not forget to remind you what time it is necessary to leave the territory.
The general impression is that I got into the Soviet film "Deja Vu". You want to pay, but you have the whole look, the intonation "it's not supposed to", "the bourgeois have arrived here, too." Bottom line: the concept of service does not exist, everything must be through suffering. "we arrived, we paid, goodbye." There is not even a concept that a client can return, bring other clients. But I don't want to come back here
Hello everyone 🫶🏻🫶🏻🫶🏻
We went to Silichi, and here are the impressions that remained as a result:
- We went skiing with a coach. Everything is fine, as is the coach herself (Yana). She showed me everything, told me, and in practice everything was fine too. But most importantly, she showed how to fall so as not to fall head over heels down the hill))))) This is important to remember, especially for a beginner)))))
Then we went tubing (inflatable circle 🔵 to go down the slide sitting))))
Everything is also fine and fun, the truth is, at first I had to help myself to scrape with my feet to get down))))
But that didn't stop us from having fun))))
There is only one small disadvantage, this is the treatment and attitude towards the visitor. When you roll down the slide, you throw the tubing (inflatable circle) under the net so that other visitors of this entertainment can also ride.
And so that you don't have such a moment that you are "asked" in a raised tone to throw a tubing under the grid. As they say: A person can leave the village, but the village will never leave a person. This is exactly about the habalistic attitude towards other visitors.
We rented a house, everything seems nice, cozy, and it does not fall apart at the first check-in))))
But there are a few nuances:
- Cleaning, the house has been cleaned from the larger one. But there are also cobwebs in some places. Dust, as well as sawdust on the top shelf for hats.
To these places, cleaning is simply apparently lacking, or there is simply a shortage of staff. But the sediment generally remains after you take your thing, and it is dirty and in some "scraps".
Air conditioning is a separate story)))) The mode can be selected, but it works according to the mood)))) Only the windmill, and he didn't care about the chosen temperature. Either you tune in to the mode of operation of the battery, or you don't use it at all. But these are technical nuances))))
I do not know who gives this holiday five stars and for what, but I will tell you my situation with this resort. My husband and I were there last year, in principle, we were satisfied with everything, not counting the little things, namely, we were not satisfied with the food at that time, we took Wellness meals, and two days out of four we decided to say that we were not satisfied with it, and how surprised the staff was that we were silent AFTER all, it could have been changed, BUT the waiters did not tell us that. Okay, we decided to give the Silichs a second chance this year. You know, don't repeat our mistakes. This year we also chose the most expensive type of accommodation (cottage), we chose it because it was the only place to live with a dog, and as a result, our room was not closed! I won't say anything, the next day we were moved into another room, but a day later, new people were moved into the room from which we left. In a conversation with them, they told us that the door did not close either! How so? For that kind of money, you can't make a door and populate other people? Well, let it remain on the conscience of this organization. Then there was just the beauty of nutrition. Compared to last year, the quality of food has significantly DETERIORATED. My husband and I ate heartburn pills after every meal, my stomach just hurt like a nightmare. This is not counting the behavior of the waitresses themselves. Rolling of the eyes and cawing.The only moment that last year, that this year it's a good-natured man at the bar, thank you very much! I put a three for: a soft bed, a great new spa center, and a kind person at the bar!
We rested in Silichi 2 times (in spring and summer) according to the "Relax" program in a 2-level room. The room is clean, snow-white linen, towels and bathrobes; cleaning every day. We were greeted everywhere in a friendly way: at the reception, at the restaurant, at the spa. The website describes in detail what is included in this program, the food of your choice: you can have a diet, or you can have a classic one. The spa center really liked the relaxation massage:
all the guys are trying, but Dmitry has a special respect. It is designed more for family holidays, there is not much entertainment: a trolley track,
a lake with a beach and fishing, bicycles for rent, go-karts. If you arrived by car, then the Khatyn Memorial Complex is within 30 km, you can also go to Minsk. I recommend.
Snowboarding in Silichi was incredible! Beautiful mountain slopes, ideal conditions for skiing and a great atmosphere created an unforgettable vacation. In general, snowboarding in Silichi has become an unforgettable adventure for me, and I will definitely come back here again!
We visited it for the first time in winter. Well-prepared slides. An indoor ice rink. There are places to eat. He can also eat at the restaurant. And most importantly, the beautiful nature around and the weather is good. The sun was shining and everything was fabulous. In addition, you can rent houses, go to the sauna.
A great place to relax. But a bold "but" was formed. Disgusting food. It really used to be a class of a good restaurant. Now an ordinary factory canteen will give you a head start. Both the quality and quantity are ugly. But the food is positioned "a la carte restaurant"....
The staff is very nice and attentive, both at the reception and in the restaurant. The rooms are clean and tidy. The only question that is not clear, when booking they said that 100% prepayment, they sent an invoice for payment in which it says "economy room with breakfast is booked ...the cost is 221BYN... additionally, upon check-in, payment of a service fee of 3%" there is also a clause in the offer agreement that says "the cost of services under this agreement is indicated in but during the check-in, I was told that I had paid for only one night, and I had to pay for the second one additionally, although the figure of 400-odd rubles does not appear anywhere. I did not refuse and look for another place, it was very inconvenient and would violate all plans.
Everything is fine except cleaning the room, they touch and rearrange your things, they threw out what they didn't need, without permission, this is some kind of nightmare, my daughter collects candy wrappers, so they bought it, lay on the shelf, and threw it out today, one copy was🙅♀️
One of the only ski resorts in Belarus. The educational slope, it seems to me, is too steep, we need a more gentle one. And so, in general, the mulled wine is tastier and the portion is larger at the bottom, near the foothills, at the end of route #3. There is a lot to see and walk for those who do not like snowboarding and skiing. It's worth coming at least once!
The restaurant's service is disgusting, as there is no alternative, you have to wait an hour or more to eat. The queue for the lift reaches 40-50 minutes. No one is responsible for anything.there is no skating culture, there are no instructors, if necessary, you need to sign up a month in advance.
A great vacation for the whole family, there is a hotel, slides for every taste.there are a lot of people on weekends, but on Sunday it is spacious, I paid 70 rubles for three hours of skiing. There is a place to buy food!
I don't ride down the mountains. We stopped three times. There are rooms and cottages. The restaurant is quite its own. Excellent baths. In summer, you can relax on the lake. There is a health trail and a trolley track.
A great place for outdoor activities. There are slides for various levels of skiing, while many people already use a helmet, which indicates a responsible approach to themselves and others. A big plus is the expanded food court area at the lower lift. Two words about the parking lot - it is large and accommodates everyone.
We just checked in, so it's too early to post your impressions. I like everything so far. In general, I really liked Minsk. We'll see what happens next. Peace and kindness to all.
A very nice place. The slides are good. The price is acceptable. We occupied a two-storey room. Very convenient. The food in the restaurant is delicious. We opened a very pleasant aquazone this year. I recommend.
Poor restaurant service .
The dates of the event are known in advance, the rooms are fully loaded, during the May holidays.
Past those who live, those who participate in the event come to eat.
Two waiters can't cope, for such dates it would be cool to do more with the staff.
The rooms are wonderful, the sound insulation is good.
At night in the corridor it would be good to make the illumination of the room plates, the light in the corridor is turned off, it is very easy to go past your door.
We had a rest in February, we really enjoyed it. The staff is friendly, the rooms are cozy and clean, the breakfasts in the restaurant are hearty. We were lucky with the weather, the impressions are the best, we will come back again.
A good complex with good trails, taking into account, of course, that this is Belarus, not the Alps. Otherwise, everything is on the level, there is where and what to eat, from cafes to restaurants, housing of different levels, spa, entertainment and more. You can have a nice rest!
A great place, great slides and instructors. Cozy rooms. The service and cleaning are all at a very good level, including in the spa. The restaurant in the hotel leaves much to be desired.
Everything is fine!
Recreation for any choice-skiing /board. Aqua zone, massage, baths. The house is nice, everything you need for living. Clean and cozy.
A good place for a family holiday.
The nephew's birthday was celebrated (4 adults and 6 "bandits").
Gazebo No. 1.
From the maaaaalenky minus - the gazebo is covered, but cold. 220v is. Take a "Breeze" type heater with you (We will do this next time) and you will be Happy (and warm).
It's a good place, but for advanced skiers the trails are weak. The attitude of the staff is excellent. The New Year's banquet and the menu and program are weak. I was confused that there was no alcohol on the tables at all. In general, I liked it
It's a beautiful place. We had a 5-plus vacation in the summer. There is a sauna, spa treatments, a cable car. We were lucky with the weather, we managed to sunbathe and swim in the pond. Excellent food, we took three meals a day. Delicious coffee. Comfortable rooms. Nature is peaceful. Thanks to the hotel staff for an unforgettable stay!
In a word, fire!! I liked everything very much! The food is at a height, the rooms are comfortable, the mountains are gorgeous, the pool is great! We will definitely come back again!
A great place for the whole family. Be sure to choose where to park. It was not very convenient for us to get from the training slope to the 1st track (4-chair).
A good place - we celebrated the new year there, we were really lucky there was a lot of snow, we rode right with pleasure - it's certainly not the Alps :)), but still nice!
Convenient rental of equipment right on the slope👌
The food is delicious, but not enough, they save on portions))
The territory is beautiful and very comfortable houses for living👍
The visit is out of season, the rooms are quite, but the spa is about nothing, it's cold in the steam rooms, a pool for children, a hammam more or less, there is a Jacuzzi and pebbles for feet
12.05 we visited the massage and aqua zone.
The administrators are not friendly at all, they do not know who is signed up for the session, who is not signed up.They called the wrong surnames and first name several times.Although I signed up and indicated the full name of who would be present. They didn't tell me anything, they didn't show me, they studied for themselves where and what is located. We really liked the aquazone, everything is new and clean. The staff ruined the whole experience.We went to the cafe at the hotel, guests were not particularly welcome there either, we felt ourselves in the dining room, the woman at the bar answered rudely and was tired
The prices are reasonable. Good instructors and equipment.
There is a cafe with delicious mulled wine.
Non-dangerous tubing.
A huge parking lot for private cars.
They work from 12.00
Very cool, much better than in logoysk. The lifts are faster, the tracks, although shorter, are much more extreme. A couple of rubles more expensive than in Logoysk, but I think it's better to overpay
The friends of the skiers liked the track, the children and I went cheesecake riding, but when we arrived for the second time on the weekend, all the cheesecakes were busy, there were a lot of children, ours were not enough.The tears and screams somehow calmed me down.Everything is fine, but we must somehow take into account the number of people who want to and have more inventory
I really like the roller coaster for beginners is not long, but diverse, everything is civilized, cozy, delicious. There is everything you need for a good rest 😎
We rested with our family 2 times and faced the same problem twice, we booked a Family house and fought with ants each time, while the staff reacted indifferently to our indignation, no one was in a hurry to poison the ant, no discounts or bonuses for the inconvenience were offered! Be prepared for this
We rented cottages. Everything is clean and tidy. We were at the spa. I really liked it! There are few people for the session. Everything is very clean. Breakfast is on the menu, but it was enough.