I do not recommend it, the phones listed on the site do not work, I informed them about it in an email and even wrote my contact number, and instead of calling back on my own, they told me that I was entering the number incorrectly, although I checked and copied from the site... I will change the review if they respond normally
This is a nightmare, not a store.I can't get through.It's kind of underground.I made an order, the courier did not bring all the goods and did not report anything.If it wasn't for the syrup for the baby, I would have refused.This is the first time I've come across such a site.They resemble scammers.It's good that they didn't take more money than they needed.There is no service from the word at all.I would like to look into the eyes of the founder
It is impossible to get through.they say to communicate via chat.Cheaters.there are a lot of complaints.They would have shut down this sharashkin's office
I ordered a set for a child. There are no questions for the consultant who called back to place the order, but the courier could not arrive on the day we agreed, he said he would dial tomorrow to coordinate delivery on another day. As a result, he did not deign to call. 5 days later, I called him myself, and we agreed on delivery for tomorrow. He didn't come for tomorrow again, I had to call him again to find out the reason for what happened, he said that he hadn't stopped by the warehouse and hadn't picked up my order. The last time I offered him to deliver the order tomorrow, to which he replied that tomorrow was not working and suggested that I contact the store, maybe they would help me, but with this approach to customers, there is no desire to contact this company anymore (
I ordered a bed. They were brought without components, instructions, guarantees. She called and indicated the problem. They understood the topic and blocked it. The service is disgusting. Moreover, there is no confirmation document on the purchase and sale.
See original · Русский
Катерина М.
Level 3 Local Expert
July 14, 2023
I really liked the store, they promptly responded to the order and delivered it at the agreed time. I was pleased with the possibility of paying with a card. No complaints, everything is clear and coordinated. Thanks
The order was accepted and that's it. I'm waiting for the third week. They somehow reported the courier's phone number. I call him, and he answers: "I know about your order, but no one handed it to me."
It's not clear how they work at all. It is impossible to get through - either they do not pick up the phone, or the phone is disconnected, or they reset it. Business in Belarusian
I ordered a katana for myself, it came, but not the one I ordered. Namely, I ordered 89 cm and 65 cm came.
I'm calling the numbers, no one even picks up the phone
It's terrible!! Defective paintings scratched frames do not get through and take time with the replacement of paintings and bloating in the picture alone, I advise you not to take a big minus
It's a terrible store. A defective product was delivered. The receipt and the guarantee were not given. And now they ignore, do not answer messages and do not answer calls
terrible online store! I made an application through the shopping cart, I received a message that a specialist would contact me. as a result, two days later, without waiting for a call from a specialist, I repeated the application. A day after the repeated request, the specialist called back and said that the order would arrive in a few weeks. I agreed to wait and asked to be billed to a legal entity.(as it was indicated in the application initially, along with the details sent). I call them back a week later, as the bill has not arrived. As a result, they tell me that no one will issue an invoice, since the amount of the application is less than 350,00 rubles. and of course there can be no question of any order. and at the same time, they all talked to me as if they were working there for thanks!
as a result, wasted waiting time and a very unpleasant aftertaste from communication!
The first time I made an order from them, I was satisfied with the quality of service. The staff is polite, they gave advice on the product, delivery conditions and self-call by phone, guided by the delivery time. The courier arrived as agreed, but I was a little late and he had to wait for me.
Good afternoon. I want to thank the managers. Great job. We responded and consulted very promptly. Delivered ahead of time. The price is below the market price.
I made an order 2 times and these 2 times the order was not delivered. 1 time the operator said that they would be in about 1-2 weeks, while time flew by, and no one was going to call back. And when I called back myself, they replied that the car was stuck somewhere on the border and that was it. And for the last time, thanks for coming... they did not send it, answering "THE ORDER WILL ARRIVE, YOU WILL BE INFORMED", according to the voice of a woman who had previously worked on a farm with pigs.
In most cases, the product is not of high quality, I ordered knives and a PVC room partition.
The knives are made of very cheap metal.
The partition simply stank unrealistically strongly, which made my head hurt terribly, and the smell did not fade. I explained this to them, to which I received the answer that it was necessary to conduct an examination for the presence of any enzymes in the air from this particular screen. These examinations are not carried out in the Republic of Belarus! In no case do not agree to their experts!
Only after I called absolutely all the centers, I wrote that there were no such centers, only then they decided to return my money to me!!!
Also, one legal address is indicated on the site itself, and when they arrived, there was another!
Do not contact this online store!
Terrible service. I'm still waiting for the order. I got through once. The rude woman said they would call back.No one called back. The calls are not being answered. Or the subscriber is unavailable. It's a shame I made a 50% prepayment. I won't leave it like that. See you in court!!!
I made an order in this store, waited for it for 2 weeks (it was agreed, because "on order"). The manager (male) called and said that the order had arrived and would be delivered tomorrow IN the MORNING (to an address in Minsk). And, of course, in the first half of the day, no one delivered it or called back, in the evening a girl called and offered me delivery in the evening, but after learning that I live near the MKAD refused and said that the order would be delivered tomorrow morning to work (to an address in Minsk) before a certain time. In the morning, a girl called me and said that they did not deliver in the morning and suggested that I wait at work for an extra 3 hours....I offered to deliver it to my house (20 meters from the MKAD) and the girl said that it costs 16 rubles. for delivery, so that I would not overpay, I offered to go to the MKAD myself, but the girl said that it was impossible.....THIS IS THE FIRST TIME I'VE ENCOUNTERED SUCH A THING....I do not recommend the store, the agreements are not fulfilled
I do not recommend the store. I have been waiting for my order for a long time and it is not known if I will receive it at all. I don't get answers to my questions, they say "Call me back later." They don't always answer the phone. Not independent.
I ordered a set of cars, they brought a completely different set. I'm trying to call and return the set, there has been no connection with the store for 4 days.