Hello, I want to say that this is a very, very good medical center for testing, everything is happening at the highest level.
I personally have complaints about the company itself, which does not provide timely information to its call centers. I called yesterday to find out if it was possible to take a covid test (so as not to go to waste, since the competitors no longer have any tests left), and they replied that it could be done at any of the centers. I come in this morning and they tell me that no covid test can be done. Please fix the situation!
The review may be a little late, but I want the rest of the potential customers to understand what they may face and if the management reads, so that measures are taken against unscrupulous employees.
They took a blood test from a vein from their daughter for 3 years on 02/18/2024 at 9.21 a.m. The nurse who took the test used a thick needle. The child was in great pain. When I asked why the needle was so thick, the answer was: "It makes the blood flow better." Before that, my daughter was tested at the Sinlab on Umanskaya and my daughter did not even pay attention to the fact that she was tested.
After visiting the Sinlab on Prytytsky, my daughter had a fear of taking blood from a vein and generally visiting doctors.
A normal laboratory is convenient that tests are prepared quickly, the queue is electronic, but usually freely, Girls who take blood for analysis have a special respect, even "hidden" veins are found
They tested a child under a year old, they are not at all adapted to receiving such patients, they are more oriented towards adults. But if you provide services to newborns, I would like more amenities: a changing table in the treatment room, a place for a stroller, and not to hear outrage that you can't bring a stroller to us. According to the medical staff, the same opinion, you need to understand that kids are not as mobile as adults.
It's a good laboratory. I donated blood there for Rh factor and group analysis. The queue passed quickly, it didn't hurt to take the blood and let it go
In general, everything is fine, but there are questions about timely notification of the results of the study by email. I did two analyses and had to call twice and ask to send a letter.
The lowest cost is to get tested for vitamin D. The result is on the same day
See original · Русский
Show business's response
Е
Екатерина
Level 21 Local Expert
May 10, 2024
In general, everything is not bad. The tests arrive quickly by e-mail. The disadvantage for me is that they don't always get into a vein the first time (it's not only in this place), but also in other Sinlabs. It happens that 2 hands are shaking, and this is not very pleasant.
I really like the center, the location, the working hours, the qualified staff. But the most important thing is that they correctly calculate all the indicators for the analyses!
For the first time it is difficult to understand what and how to do if you come and there is no one from the clients, for the second time it is normal, doctors know their business like everywhere else
Excellent laboratory, everything is clear and fast..the result is sent by e-mail, very convenient..compared to an ordinary polyclinic, it's just heaven and earth.
If you have a lot of time and you want to waste it, then this is the perfect place! Yesterday I checked with the call center to see if they are doing the analysis I need. Are doing. My husband and child are coming there today – they don't do it. I call the call center again and again they tell me what they are doing and even read how it will be written as a result. I call my husband back, he's dealing with the administrators, they can't find him. I call the call center again, and another girl says they don'T do it. In this place, you want to swear. Well how? How is this possible? Dear administration, finally hire people who can read! Before that, I applied to other laboratories, they also do not do this analysis. Therefore, here I have stressed 6 times that I need exactly such an analysis with such and such antibodies. As a result, we wasted 1.5 hours of time. By the way, there was a woman with children in line behind her husband, they came from ANOTHER city. And it also turned out that some of the tests were not performed in the laboratory. I don't know what needs to happen for me to come here again! It's terrible!
The results came very quickly, the Service is excellent!
It was not difficult to arrive with a stroller.
Of the cons: the room is certainly small and in such a viral period I would probably like to visit by appointment rather than by queue.
Convenient work schedule, as well as not far from home. Polite staff, blood collection is painless. The test results always arrive quickly and by mail.We have never confused the results. There is an electronic queue, which is very convenient.I always go only here, because everything is fast and clear
Excellent attitude towards young children. They took blood from our veins. The child did not cry until the last moment and did not try to run away, as in many places. Thank you
Very nice, cozy, comfortable).. blood is taken from a vein painlessly, quickly..the results come by e-mail quickly - in the morning I tested for thyroid hormones, and at 4 o'clock I already received a response..the prices are adequate...and a nice big bathroom))
Boorish and disrespectful attitude towards customers... No service, etc. I don't advise anyone for sure....Now I'm going to walk around this place. I wanted to get an appointment with a doctor and instead of being polite, I was faced with indifference, rudeness, and discourtesy. And this is a paid clinic... It's just a nightmare... Even in a state polyclinic, the attitude towards patients is much better.
Everything is as fast, clear and high-quality as possible! The girls at the checkout would be invited to explain and swim broader recommendations and explanations of the results...
There is not enough space, people are around each other's necks. The operator turned out to be not competent regarding the tests that I wanted to take (it turned out to be surprising that in another regional city they take the tests I need, but not in the capital. This is according to the operator). I had to go across to the INVITRO laboratory.
Just a great dermatologist works there! I live far away, but I go there, because he puts everything on the shelves, answers all questions so that you easily delve into the topic. And just a good person! More than 5 stars place