A call for a ski tour to Elbrus. March 2024.
Cheap tours for the most undemanding tourists. To bring, arrange medical insurance, settle in a hotel and show the direction to the mountain (visible from the hotel window) - this can be expected from a travel agency, everything is honest here. The hotels are close to the lifts and generally adequate, especially the "Crystal", which is sold a little more expensive. Some spat from Jan-Tugan.
To get unforgettable pleasant memories of the tour, the atmosphere of a "friendly company", just to shake it off qualitatively without feeling that you have been frankly saved somewhere - this is definitely not here.
As an accompanying guide, we came across a woman - a "cheerful toastmaster". There was nothing about friendly acquaintances at all the dinners - rather, get drunk and forget about everyone. I didn't pay much attention to the "tail" of the bus when moving. Often, they do not even ride and, accordingly, do not particularly adapt to the requests of tourists riding.
"Professional photographers" is a fairy tale. One day per tour, everyone gathers on a crowded peak and takes the most similar photos against the background of the mountains. There are no photos while skiing on the slope with a group. Two half-naked skiers hugging in a snowdrift - yes, at every second race.
After communicating with the director, you feel not like a client of the company, but like a bag of cement that needs to be loaded onto a bus, kept on the mountain for a week, and unloaded in Minsk.
To summarize: if you need a basic "take-in-check-out" organization, you are ready to put up with early departure on the last day and long stops due to late tourists in intermediate cities across the Republic of Belarus, the option is suitable. For a cool atmosphere of a ski tour, it is better to turn to competitors.
We bought a tour to Elbrus for a week, March 2024
We flew by plane, then took a minibus to the hotel, the stop is the director (he was with us on the plane and in the minibus) says - a small stop - we buy coffee and go
As a result, 15 people buy coffee, stand, drink - ask the director - well, what's going on?
The answer is, we wait for 20 minutes, I ordered a pizza, they'll cook it - let's go!
A great start
Further
The tour is not organized, we arrived in the valley, everyone is walking, as a result we waited for people for 20 minutes, because the guide (as the organizer) did not tell us any time how long we were walking
, the story of the chacha, ordered chacha, paid for the guide...what is the result - some incomprehensible money for a taxi, as a result - they just gave me the money, saying that "you are tired, I returned the chacha to the store"
Further cooler is the time when things need to be brought to the bus
Lifts work until 4, but for some reason you need to bring things from 5 to 6, why, why - it doesn't matter
As a result, we ourselves agreed with the drivers at a convenient time for US
Then - the departure time of the bus, first at 9, then at 10, eventually at 11, although it is written in the description of the tour - from one to 2, and the change is with 100% consent of all tourists
In fact, the guide declares that she is in charge here and she decides everything, and the director disowns everything
Where is the customer orientation here, where is something unclear
And these are just the big "moments" that are worth focusing on.
Among the advantages - transfer, low price, hotel near the lift, delicious and hearty breakfasts
In the summer, I went on a 2-day tour in Belarus, everything was organized well, but the escort was rude. I didn't always take your opinion into account, her name was Lena. Now I'm thinking about a ski vacation with this company to Elbrus, thinking that the escort will be different. As a result, I was answered as rudely and disrespectfully as possible in Yandex.Direct. I asked the manager why he was responding like that, to which he replied, "teach me to answer more decently, what don't you like?" and many other rudeness. From the bottom of my heart, I do not advise you to go on tours with this travel company!