I am very grateful to the seller Artyom for his help in choosing and buying a Tatra 15 boiler with a built-in boiler.
All the characteristics correspond, a large convenient firebox, laying of firewood is not frequent,long-term gorenje, water in the boiler is constantly hot and accurate temperature maintenance.
After a 12-hour work shift, the house is warm and cozy. You can not throw firewood for another 3 hours.
I'm not sure if all the praise is honest. Personally, I was unpleasantly surprised by the communication of Alexander's manager. If you don't want to, don't take it, in my opinion, calculate the cost of work and materials for installing a fireplace, as a service stated on the website.
Ok. I called again, this time to buy just a fireplace, without installation. I was talking to another person. I asked to reset the link to the Epip in order to pay, respectively, too, to FORGET. I also asked the head to contact me, I wanted to discuss all issues with him, before writing complaints to the CMC - it is clear that no one was interested in this either. To the feedback about the rudeness on the part of the staff (some), I agree. completely. Why do business and mislead people if things are not actually being done. It's a pity for the time spent and the trip to their warehouse in the city center (which is also extremely inconvenient). Yes, I also made an application through their online store, I thought that maybe someone would contact me, too, silence. Probably for the best, this is why I did not encounter delivery, as we wrote above. It is probably worth writing to the authorities to sort out this incomprehensible seller, so that people do not waste time in vain.
A wide range of equipment for heating houses, cottages. For every taste and design. Experienced staff consultants. Everything can be felt with your own hands at the exhibition.
I bought a fireplace stove here, I liked everything. I wanted to write a review with pleasure. It's strange that I saw bad reviews here, I liked everything, I only found what I wanted from them. The delivery was made as promised for free, I'm happy!
The prices on the website do not correspond to reality. They brought the oven, screwed on 100 rubles, and said that do not look at the site, it is not correct there. The service is so-so. I bought it for the first and last time!!!! I don't know how everything works, but Alexander personally has 1 star.
we have made an application for the supply of a boiler. Alexander's manager called back and asked to make an advance payment. We transferred the prepayment, promised to deliver a solid fuel boiler within three weeks. It takes three weeks to call. Alexander doesn't pick up the phone. I'm writing to Viber, the answer is zero.. I'm calling from another phone answering.. To the question, why are you ignoring it?? the answer is in a rough form, -you are not one client, there are hundreds of you..!!! There is no boiler...!! it will be next Wednesday-100%.. I've been calling for two hours today, constantly dropping the call. He is not responding to Viber.. It is not tact, arrogance and boorish attitude towards the client that outrages...
The store is generally great if you don't have to deal with a nervous driver director. The excellent impression of the store was spoiled by the delivery of the goods. During the delivery, we heard three times that He (the dirtcore driver) was not obliged to answer any of our questions, and also learned that he hates everything related to boilers and fireplaces. In general, it was extremely unpleasant to communicate with such an inadequate person, we were happy to slam the door behind him and hope that we will never see or hear him again! And we advise the store to offer the services of a loader, even for an additional fee! When buying, it was said that there would be no problems with unloading, but in fact the director was very nervous! P.S. We hope that manager Alexander did not "get hit on the head." The director promised (
A good store, everything was explained and advised. Consultant Evgeny thank you for your help, you are the first seller who is always in touch and ready to help. Thanks!!!