I liked the hotel. Convenient location - it's easy to walk to the center, I don't like walking - there is a bus stop nearby. Clean, good elevator, good food in the hotel cafe, inexpensive breakfasts, lunches, dinners. The cafe is open from 7 a.m. to late at night, which is very convenient. In my room I had a double bed, a mattress and pillows fully arranged, a table, bedside tables, lockers, a TV, a refrigerator, a hair dryer. Everything worked, there were no problems. A comfortable bathroom with a shower cabin.
Friendly staff. In general, an excellent combination of price and quality, I recommend it.
A wonderful hotel, clean, warm, the staff is always smiling, ready to help, the room has a large bed, sofa, armchairs. Slippers, bath accessories. You can't walk to the 5th floor with a suitcase, there is an elevator. Convenient location, near the park. Thank you. I'll definitely be back. I recommend.
Pleasant, helpful staff. On the ground floor there is a wonderful cafe where the food is extremely tasty. The rooms in the hotel are always neatly cleaned. The hotel is clean and tidy
Nice hotel, always clean. We stayed more than once, the staff is very friendly, you can have breakfast right there. I recommend it if you find available rooms. Always a full download!
A good hotel. The rooms are comfortable. Large rooms, good beds, excellent bathrooms. The rooms are quiet. The room is cleaned in good faith, there were no complaints. There's a restaurant downstairs with a decent price, but we didn't eat there. Overall, the impression of the hotel is positive. If you still happen to be in Lugansk, we will stop only here
The hotel has been converted from a former hostel. As a result, it turned out very well: very large rooms, rooms - living room and bedroom. In the living rooms there is an opportunity to lay out a sofa. Very large bathroom, bathroom proper, shower, bidet and toilet, sink. The staff fully fulfills their duties, solving emerging situations. The restaurant is a big name for a quite modest room, but the food is hearty, the products are of high quality. It is quite a good place to stay on a business trip. It is very convenient from the point of view of transport - close to the center and the bus station.
We arrived from another city, on the way we found this hotel, at the entrance in a rude form, the "friendly" administrator informed us that there were no places!To clarify information about other hotels, they gave a brochure, quietly sat down and began to call around without disturbing anyone, so your incompetent and not professional administrator began to rudely expel you from the hotel!Of course, I understand everything, now is such a time, but first of all you need to think about people (they were kicked out in the evening, in an unfamiliar city where we were for the first time), you still work with people and not with animals!
Great advice to you: "Always stay human!!!"
I liked everything! Clean, cozy, comfortable, what else do you need!? there is a restaurant at the hotel, the food is delicious. I can't say that the prices for rooms and food are cheap - no, but due to the lack of alternatives, we have to accept and wait for the full restoration of the city and the availability of accommodation!
Excellent service, friendly and warm attitude towards the guests of Lugansk. Thank you so much and God bless you! Happy New Year! Health, peace and kindness! And take the cafe away as soon as possible!
What does the wanderer need?
A hot shower, a cozy bed, and a hot lunch. Everything you need to eat, plus caring staff, convenient location, price-quality!
The administrator rudely asked to leave after they found out that there were no rooms,they came on a business trip,there was no Internet or connection, they wanted to use WiFi, they said that there was no waiting room and there was nothing to sit here, as a result, I had to look for a cafe with WiFi to find a place to stay
There was one day. Everything is great. The staff is polite and attentive. Clean, comfortable. Wi-Fi and a Jacuzzi were generally surprised in the current realities of Lugansk, it's just space. The rooms are large and spacious. It won't be crowded for four people in a 2-bed room. I didn't figure out how to turn on the TV, but it didn't come in handy. Hair dryer, refrigerator, kettle, TV. Dishes, cupboards, chairs - everything is there. The linen is already crisp, fresh, new, snow-white. You guys are just great. I'll come again
As they say: "Cheap and angry!". The price corresponds to the quality. But to pay tribute - everything is clean and tidy!
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Алекс Иванов
Level 11 Local Expert
October 9, 2024
In general, everything is pretty good .. the prices are acceptable from 3.5 to 6 tons , but there are never standard rooms ... the guest house is really converted from a dorm , but the rooms are clean and quite comfortable . At the reception, a polite girl told me , she gave me the WiFi password , but it 's not fast at all .
Breakfast is really served by one person - not super fast, but positive.
You can take a walk , close to parks and restaurants
My favorite hotel in Lugansk. The rooms are chic, with very unusual and comfortable interiors. Cozy and clean. The food in the restaurant is magically delicious. The staff is very friendly. A wonderful hotel director. The location is within walking distance from the city center.
A good hotel, especially for Lugansk.
Air conditioning, TV, refrigerator, Internet, kettle, water, etc. everything is there.
The price includes washing of things.
The location is convenient, not in the center, but next to it, not far away there is a stadium and a bus station.
The staff is great.
The hotel is far from the main road, almost no big cars are heard. But the traffic past the hotel is decent. Secure parking is difficult, there is very little space in the yard. There are places near the entrance of the hotel. It can be placed in the courtyards of houses. The rooms are spacious and clean. Towels, bathrobes, everything for hygiene is available. The hotel staff is very friendly. There is one thing! If you suddenly want to eat something of your own in a restaurant, you will be shown the door in a boorish manner. It says on the door, you can't go with your own. It's not about warming up something. That's all you can't do. Yes, the kitchen is so-so, nothing special. The hotel is 100% recommended! Restaurant plan where to eat elsewhere. Rude young people are working. I do not recommend the restaurant 100%. The guys from the restaurant first need to learn the rules of customer service, and then forbid something. We had breakfast there for a week, 6 menus for 250 rubles. Scrambled eggs, salad and tea, or amlet and tea, etc. if you suddenly want an amlet and a couple of sandwiches, it's already 500 rubles. Something like this. I will arrive at the hotel, you can eat 300 meters down the street.
This is probably the best hotel in the city. Modern service, excellent rooms. Friendly staff. Everything is clean, beautiful and in an accessible area of the city.
It's a normal place, but we live in the 21st century, there is still no card payment, only cash or transfer, which is not always convenient. There are breakfasts, not a restaurant, but in general it's fine, I haven't left hungry yet.
A good hotel for reasonable money. Rooms are equipped with amenities, refrigerator, kettle. There is a restaurant on the ground floor. Very convenient. Good service
Everything is great, clean, neat, the atmosphere is cozy, but it's a pity that no one could answer the question: "What kind of boy is depicted in the photo near the elevator? "
Excellent hotel, delicious food in the dining room
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Алексей Елисеенко
Level 15 Local Expert
May 29, 2024
Putting aside the quibbles about the little things, everything is good enough. The breakfast is good, clean, the staff is friendly. Street parking at the hotel. There were empty seats.
It's a good hotel for Lugansk. Polite staff, reasonable room price, free laundry, near the stadium and bus station.
The room has air conditioning, TV, kettle, refrigerator.
There is a courtyard on the territory where you can sit during curfew.
The hotel is an individual entrepreneur, it is for business travelers.
Cheap, but not angry. The hotel is without frills and design, old-fashioned Soviet rooms, but everything is clean, neat and quite decent. There is a sign in front of the elevator saying "no entry with weapons", but still everyone who has one goes with it)
A magnificent hotel. I was in it before the war. Then the OSCE staff lived in it for a long time.
It is currently being used for a special event. But the restaurant is open to all visitors. Very good European cuisine. I recommend.
April 2023. Due to the traffic situation, they were late for dinner before the restaurant closed, which was notified to the hotel staff by phone in advance, leaving a request to leave dinner in the lunch boxes at the reception. Upon arrival at the hotel, the lady at the reception said that there would be no dinner: "It's your own fault, you should have come earlier! ". No apologies, not even a drop of embarrassment. Next: I go up to the room, it seems to be cleaned, clean, but... the bed is made up so that it feels like someone has already slept here before me; I go into the shower: towels are hanging on hooks, it is not clear whether they were used before me or not. I searched the whole room for disposable slippers, but I couldn't find them. Well, something like that.
The price tag is unknown, there is no one at the reception, all the doors are closed and a message is hanging, I quote, "sorry, there are no available rooms"
I was passing through on a business trip, everything is quite at a decent level, clean and tidy room with everything you need, affordable prices, I recommend.
A normal hotel, food downstairs in the restaurant, you can always have breakfast- lunch- dinner. There's a store across the street.
There is a gym (especially not expected)