On November 18, I made an order for furniture (cabinet) from the Tambov furniture factory of the slonim-mebel company, Moskovskaya str., 15 IP Lapin number 1581,1581/1 invoice, which was never issued and payment was offered only in cash.Delivery 1581/2. All numbers are in the processing status for a month.And finally, on December 19th, delivery, but I did not receive a single document.
The cabinet is 40163 rubles.
Delivery -3000 rubles. to the entrance. Who will bring it into the apartment? This is your problem - the answer
Assembly-10% of the order.Arrange with the assembly yourself when it will be.
The order was canceled by Alexander's employee or supervisor. They offered to take out the closet near the entrance, and there you can do whatever you want. That is, they will bring the boards, the money in cash and goodbye.Will they unload it near the entrance and that's it?
Is this how all self-respecting companies work?
But after I said delivery to the apartment, the payment was canceled for me after the assembly.
I am a veteran of the Ministry of Emergency Situations, disabled, retired.
All correspondence and communications with the employee have been preserved.
Violation of consumer rights, terms of sale and delivery do not comply with the rules of trade. No self-respecting company does that.
Before ordering anything here, first think about whether such problems are necessary.
Very beautiful elegant furniture! I am overcome with pride that such furniture is made in Belarus. Thanks to all the employees of Slonim furniture, especially the designers and sales consultant Tatiana.