Служба Одно окно администрации Заводского района г. Минска
24 reviews
January 20
I contacted the service to register the baby in the kindergarten, and immediately take directions.
The first time everything was fine, the girl from the 3rd window helped, told me everything. Today, on 01/20/2025, I came to get a referral to kindergarten. The woman in the second window was just rude out of the blue, accusing me of confusing everyone there the last time I asked a question, she just yelled at me and closed the window in front of my face. Last time, I filled out all the applications correctly, everything that the girl from the 3rd window told me, and there were no problems. And today, it's just a very unpleasant situation. The woman is not behaving competently . And in a purely human way, there was a residue for the whole day. There were no complaints or rudeness on my part, just asking a question, the employee behaved like that. Horror, in a word. Here in the 3rd window, there was a nice woman who helped and prompted when filling out documents. There are no questions for other employees, I do not know what came over this woman, I would not like such people to work in such a field.
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January 18
I've been to this service twice. The first time everything is fine, it feels good. They do their job. But on Saturday, they completely ruined the whole impression of themselves. I will definitely leave a complaint against an employee who doesn't care about anyone, because when there are only two people left and your electronic queue system issues coupons, then you are obliged to serve people. So, schedule the issuance of coupons until 12:30 and then on a first-come, first-served basis, as soon as you have time. Rather than closing the window impudently and defiantly. A spoiled mood for the whole day. They made a disgusting image for themselves.
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January 6
Competent staff, competent, will prompt, help, explain everything in an understandable way. 👍
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January 11
I visited this organization today! I liked everything.Very fast and efficient. You can make an appointment online by appointment. There are two chairs in front of the specialist's window, no need to stand on your feet or think about where to put your personal belongings. Here you can buy coffee, sit on a stool and watch yourself on the online cameras that are on the official website while you are sitting in line)
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May 21, 2024
I came here recently to put my child on the kindergarten waiting list. There were enough people in front of me, but only two windows were working🙁
Then another one opened and the queue moved quickly
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January 15
It's clean, there are usually few people, as in any such organization there is a lot of paperwork)
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June 19, 2024
No number answers during business hours, why write incorrect numbers, or it's hard to answer simply
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August 14, 2024
For its functions, not bad
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August 5, 2022
I would like to express my deep gratitude to Elena Vladimirovna Kapsai specialist for her prompt, responsible approach to work, understanding of the situation and urgent resolution of the issue.Thanks!
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2
December 6, 2022
Surprisingly, there is only one positive thing from visiting a state institution!
There are no queues, quickly, efficiently!
The impression was somewhat overshadowed by the monstrous smell of homeless people waiting out the cold, but still 5 stars. After all, we value professionalism and organization first of all, and homeless people are also people!😀
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July 16, 2024
Great place, good service
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2
September 21, 2023
I was there a couple of times, I needed a pension certificate.The service is fast, because there are no long queues
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August 25, 2022
Always without queues, the employees cope quickly and professionally with all questions, thank you!
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June 23, 2024
There is a children's room
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October 19, 2023
Everything is fine, it suits me.
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January 10, 2020
I visited the one window service. I was pleasantly surprised — they tried to organize the place for people, and not as usual. There is a children's room, a well-equipped specialist workplace and convenient for the visitor, there is no crowding. Well, the electronic queue is already a familiar addition to the service. Fast service.
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October 7, 2021
They provided all the necessary information, made photocopies at home and for free. The electronic queue, both times there were not many people in the queue.
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January 31, 2024
Fast and clear.
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May 17, 2023
It gets better and better every year
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September 19, 2022
There is an electronic queue, a room for children. Surprised)
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3
July 6, 2023
Clearly and quickly.
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May 30, 2021
Well done! And they work well
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3
August 28, 2021
Excellent service!
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3
November 20, 2021
Clearly, quickly.
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