Samgard LLC is the most low-grade office that I had to deal with. They deceive people by promising to deliver the goods on time, but in fact they simply manipulate the deadlines and do not fulfill their obligations. I waited four months for the product to be delivered, but it never arrived in full, and the company did not provide us with any explanations or apologies.
It turned out that Samgard LLC already has about 10 enforcement proceedings, and this is not surprising, given their incompetence and irresponsible attitude towards their clients. I believe that such companies should be closed and deprived of a business license. The whole process of working with Samgard LLC was a complete nightmare for me, and I am extremely disappointed in their professionalism and honesty. I do not recommend contacting this company in any case.
You will return the money through the court.
In March 2024, our company paid 1,600 rubles in advance to SMAGARD LLC for the printer. The delivery date was 04/08/2024, however, on 04/09/2024, the manager told us that the paid goods had not arrived at the warehouse and offered to wait indefinitely.
We asked (including in writing) for a refund, as we were interested in buying the product. We were promised a refund within a couple of days, but this did not happen.
We wrote them a complaint, went to the office to meet with the director. Promises have remained promises. We were only refunded 700 rubles. And when we went to court, we found out that SMAGARD LLC was reorganized, we were not notified about it, they violated the law again.
If you are also victims of the actions of this company and are ready to act further, then let's unite to refund our funds (+375 44 535 63 55 Stanislav, LLC "Salyutmotors").
In fact, I don't even want to put one star.
The goods were delivered in advance in violation of all deadlines.
At first, there was a battle to bring what we paid for, now to give the documents.
We were fed breakfast for 1.5 months, now all phones are unavailable, the website says that the store is temporarily closed.
We do not recommend contacting this organization, it's just a disgusting impression of cooperation!!!!!
I want to share my experience of buying in Smagard LLC. I had to contact the company about the warranty issue regarding the eccentric machine, since they did not have an agreement with an official service center. Unfortunately, 2 months have already passed, and I have not received either the car or the money. Communication with representatives of the company is not very clear and informative, every time they promise to bring a solution today, but it never happens. It is not known what is happening with my car and what work has been done. In general, there were serious problems and difficulties in the maintenance process. And so far I still don't have a car.
The organization carries out actions to seize funds by deception. No one will bring you anything. They have a large register of enforcement proceedings, all incoming funds are written off by the bailiff. We sent them an advance payment, fed them breakfast, did not deliver anything.
We ordered the goods by bank transfer, the delivery time is 15 working days. 27 working days have passed, there is no product. No one calls or even apologizes. They feed us with breakfast that we will bring. on the day of delivery, it turns out that they will not be delivered. They say we'll call you back - they don't call you back. I do not recommend it.
They've been leading me by the nose for six months. I had to write a statement of fraud and a statement of claim to the court. At the moment, no goods, no money
Don't be fooled by their prices! No one will bring you anything, you will take the money through the court, claims and complaints to the authorities. I ordered 3 household appliances, was fed "breakfast" for 4 months, as a result, a statement to the police and a lawsuit. At the conclusion of the contract, they give a fake receipt printed on a thermal printer. The demand to return the money is answered by going to court....
I got into the same situation!!! I ordered a coffee machine, got the bill, paid!! Now they feed you breakfast! I am preparing an appeal to the court and the police!
We paid the money, no one brought anything! They have been talking about a refund for 3 months now!
They wrote a statement about fraud against Victor!!