Смарт Баланс
Address
Contacts
+375 29 667-48-84
Show phone
Business hours
Closed until tomorrow
Directions
Pushkinskaja
1.84 km
Čyhladze
152 m
13 reviews
September 15, 2024
These are just irresponsible people who pretend to work there. I brought them an electric scooter for repair. The problem was a failed controller through my fault, which I don't even deny. At first, they waited for the controller for a month and a half, then they waited again because the controllers were not working, then the miracle master decided to make changes and replace some connectors installed by me automotive hydro protective. I cut all the wires and quit, and that's where the whole repair stopped, but I don't know about it. after some more time, I decided to come and pick it up and give it to another service. Upon arrival, I see this picture, everything is cut off and put in a bag. I ask the acceptance administrator Natalia a question, what is this??? To which she answers me, the master who dealt with this issue has quit, and others do not know and do not want to take it up. After the discussion, a paper was taken from the administrator in which she indicated that everything would be in place on a certain date.and there will be a call from the service as soon as everything is ready, but there was no call. After some time, I decide to pick it up again, I come and see a miracle that somehow they blinded it, but the bare wires stick out, the turns don't work either, and the wheel barely turns without load. I ask questions why such an irresponsible approach to work and why this happens, the administrator answered me at the service station; that I have some new claims every time. I ask the question why the motor wheel does not turn as it should? To which the administrator answers; and you know that according to the law, we can not exceed 25 km per hour and in addition, well, he says he can go faster from the hill.
There was another discussion, we agreed that they would fix it within two weeks. And then a miracle call your equipment is running the motor-the wheel turns as it should. I immediately ask the question is everything exactly in order, has it been checked well, how much should I take for the calculation??? The answer is; I'll call you back have a nice day and that's it. Again, I come to pick up my long-awaited equipment, but there is no battery, I ask where they answer me; but there was none. I say let's take a look at the camera, the battery was when it was taken for repair. They searched the premises and did not find it. Of course, the cameras did not show anything because it was 04/17/24 and there was no record for so long, but I came to pick it up again on 09/12/24. The result was not done in four months and it was even more not working at the repair site and the battery was gone, that is, the el was dismantled.a scooter.
This is the most irresponsible service where incompetent specialists work!!!
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1
September 26, 2024
I liked everything, the attentive and responsive administrator Natalia! the masters clearly explain the essence of the problem. and most importantly, no cheating! Thank you, I was satisfied!
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3
January 14
I am satisfied with the service. After running 4,350 km, we serviced the Kugoo Note battery (replacement of dying cells + balancing), which we bought from them back in 23. After maintenance, the power reserve has noticeably increased, even in cool weather. Now the mileage is almost 5,000, everything is fine. It took about 3 weeks to complete.
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