I will not work with this company, if the stores offer this company, I will refuse the product and order from another one. Situation: I order a refrigerator (a gift to my parents), they say they will bring it in a week, I agree, I take a day off, I come (350 km from the city where I live), I wait... No one calls, I call the store where I ordered, they say that the product has been transferred to this wonderful delivery service and they will contact me. Well, we got in touch - they said they would bring it the next day... Well, I'm waiting - they don't bring it back the next day... They say we can bring it in 2 days... As a result: lost time, money (road + day off at your own expense), nerves...
I had a chance to cooperate with this transportation company, because they deliver across the Republic of Belarus from Sanora.Buy it. We negotiated delivery on a weekday after 6 p.m. with the plumbing vendor. If the Smart Delivery dispatcher had said immediately during the first call that delivery in the evening on a weekday would not work, and we would have immediately agreed on Saturday, then there would not have been several postponements, and everything would have been fine. And so the minus star.
This company is on December 17,2024.carried out the delivery of sanitary ware. In the morning they called and said that the driver would be there during the day from 14.30-17.00. The dispatcher said that the driver would contact me. But the driver (refused to give his full name) called and said he would be there in 12-13 minutes.I was able to get home from work only after 20 minutes, and the driver started shouting that he might not be there in 20 minutes.He became rude, shouted, just behaved rudely. The car of the transport company on the registration plates of the Russian Federation. And the driver rudely told me to inspect the goods on the bus. The worst delivery of all .