The child (5 years old) came to the smile clinic for the first time, went to office No. 6 (doctor Beaver), when I asked if I could sit in a chair with a child, they told me that they didn't care, there was a reaction to the crying and fear of the child: calmed down and open your mouth, I don't need your tears, that- I don't like it. Get out of here.The child's answer to whether it is possible to turn on other cartoons was rude: you will watch your YouTube at home
The doctor was very angry, yelled at the child that if she did not open her mouth, all her teeth would be pulled out and they would not take her to school, her daughter had a tantrum from this and they kicked us out without making an examination, 3 minutes passed and they told us to go wherever you want, I will not do anything to you
I've been calling them for half a day, and no one is answering or calling back.
Customer orientation is at zero, I haven't been to the reception, and I don't want to anymore.
I do not recommend it for visiting.
The clinic is great, the doctors are great. The attitude is gorgeous, the service is fabulous. If I were the boss, I would write out a three-fold bonus. Good luck to all and healthy teeth
Excellent clinic. Highly qualified specialists. The staff is excellent. The girls at the reception are always friendly and clearly perform their duties. The first clinic I go to with great pleasure! Dr. Luzan outlined the treatment in stages, which everyone followed. The result is very impressive. Although not yet final) brought her eldest daughter to this clinic. The doctor easily found an approach to the child! Now Rosel Tatiana Nikolaevna is our family dentist! Thank you very much)
I really liked the attitude towards customers. I have been afraid of dentists since childhood, but now I adore these procedures. All thanks to the specialists of this clinic. And the girl at the reception is cute herself) Thank you very much!
I've been trying to get through to the clinic for the second day, but no one is answering the phone there. I wanted to make an appointment, but I didn't make one. It is not impossible to get information by phone. He just doesn't respond in the morning, afternoon, or evening.
The doctors are professionals, they will always help, tell you, tell you. They will be accepted for acute pain, even if the reception is over. The children's doctor is just gold. The children leave her with a smile and a gift.
Excellent clinic, excellent and professional staff. Everything was told, everything was explained, everything was shown and everything was done carefully. The prices are standard. The equipment is new. I recommend it to everyone!
Thank you to the doctors!
It's a terrible place. Unsanitary conditions ( perhaps exaggerated ). For the first time in my life, a dirty, bloody cotton wool was stuffed into my mouth, then from the bandage three times. After the appointment, the nurse wiped the instruments with one small napkin (those that drill, etc., buzzing in general). Prices? They say 30, it turns out 200. They give a check, there is nothing in the check except the final cost. It's a strange place.
Yes, the clinic is new, the equipment is too. But here's the staff.. In particular, the dentist Nevmerzhitskaya... During the treatment, her gloved fingers are in your mouth all the time, but at the same time she presses the dirty bell button from past patients all day to call a nurse and again these fingers are in your mouth.. He communicates calmly on his mobile phone during treatment.. and again, gloved hands in the mouth.. During the treatment, she left the office, touched all the door handles, etc. She returned, I couldn't stand it and asked to change gloves.. But she calmly wiped them with antiseptic while holding them up to my nose, as if to assert (smell the alcohol, after all) and unceremoniously shoved them into my mouth. How do you like it??? I do not recommend this dentist to anyone. And the owner of the clinic itself is well done, everything is cozy and high-quality.
Service, courtesy, cleanliness. A comfortable environment. Modern equipment.It's been a long time since I've met such sensitive doctors who are really interested in their patient's health. Thank you very much!!!
A wonderful clinic. I came on a recommendation-I didn't regret it at all. The fear of dentists has disappeared, now there is a desire to come just for prevention. The prices are more than humane.