Even when there are few people in the establishment, you can't wait for the waiter... even on a weekday, even in the afternoon. The service is so-so. On the plus side, the food is delicious, the barbecue is not bad (if you wait). Not expensive.
For the price, it is the best institution in Almaty. The only thing is that there is not always a beef kebab, and when there is, it is not always of proper quality. When it melts in your mouth, and when it's rubbery.
With such a flow of guests, the food suffers, it must be quickly cooked and served, as a result, the meat is marinated with something chemical like sodium glutamate, and fried with coals, serving a blunder
The kitchen has become worse, the staff does not always correctly record orders, as a result of the discrepancy between the dishes brought to the order. A very long waiting time for the ordered barbecue is more than 50 minutes. The toilet is very dirty.
A very tasty barbecue, if you have a choice of tasty and inexpensive to sit with friends, colleagues or relatives, then the Smile is immediately in the first place. Marginals, rowdies have not been noticed all the time. On weekends, it is better to go there in advance, otherwise you will stand in line, although this in itself speaks volumes. I also recommend it to everyone who comes to Almaty. Two sticks of shish kebab and you're full.
The barbecue is about nothing. Growth sickness happened to this cafe. The more they got, the worse it was yesterday. I remember them when they were in a small hut. Now it's a huge cafe with very mediocre service and a very mediocre barbecue. I've given it a chance a few times, but I probably won't come back here anymore.
A good place, the prices are adequate, in general you can take a walk.
However, the downside is that there are quite a lot of people who want to go for a walk and your neighbors will be so-so.
You can take a barbecue to take away - it's convenient but it takes a long time to wait - and it's always from 30 minutes to an hour.
Now the guys are working on delivery. Well done, they do not leave people without a barbecue
I work nearby and sometimes come in for lunch. I also live nearby and sometimes we come in with the whole family. Good service, delicious cuisine, reasonable prices. For my taste, the barbecue here is better than in many other places.
The place is good, the only thing on our table was not a button to call the waiter, it's inconvenient, but the barbecue is delicious, in general, the price and quality correspond. If you are going to sit on the weekend, then you need to book a place in advance, we were on a weekday and there were a lot of people, but the service is fast.