They can sell the product, but if there are quality problems, then the tin begins. The after-sales service department will do everything possible to keep your product for more than a month (although they do not have the right by law) and in conclusion they will write that everything is working properly, despite the fact that it does not work.... Swear at the dead and you will be sent to the forest.... And yes... They can still scratch the product during inspection and say that you scratched it) and refuse warranty repairs. I do not recommend working with this company.
When ordering the product, I asked if it was normal, did not leak (blender), because in the reviews in Yandex they wrote several negative ones out of 200 great ones that flow right out of the box? - Don't worry, it's okay! If there are problems, we will solve them right away!
As a result, the blender flowed at home immediately after unpacking. The money was not immediately returned, they did not change it for a similar product, they offered to buy it from competitors if it was needed urgently (it was bought and handed over for the wife's birthday). Sent to the service. I added one star for a competent employee of the service, with whom you can communicate normally. The blender was taken for diagnostics for 2 weeks, after which they promised to refund the money.
An excellent online store, I bought a laptop from them in 2021 with delivery to the apartment, as well as a hob in 2022 with pickup, I was satisfied with the purchase and service. The guarantee, the receipt, everything is as it should be. I recommend this store!
The store is great, fast and inexpensive. It is difficult to find a pick-up point on Mstislavets 20 (make a diagram of the passage at the entrance to the house, or something). And so - thank you, good luck in your development!
Authority is earned over the years and lost in 5 minutes. This is what happened with this store. I could not pay for the goods and installments using a Priorbank credit card (this store is a partner) Instead of helping and solving the problem of my joint, I was told that everything was fine with them and this card was crooked and the bank had problems. Neglect, lack of professionalism and disregard for me as a customer only causes disgust for this store.
We are very dissatisfied with the work of the store. We found a chaise longue Alean Breeze (white) on the website. We called and agreed on a paid delivery (delivery could only be done in a few days). Today they called from the store (the day before delivery), they said that there was no stock! Why weren't we told about this right away on the day of the order??? We lost time, we could have already bought elsewhere.
The pick-up point has a convenient location and opening hours. The receipt of the goods at the point is notified by SMS. The point itself should be searched by going deep into the building along the corridor. They accept payment by bank card.
The point of delivery of goods from the online store. It's not easy to find, but it's possible. There are not enough pointers. It is difficult to park the car - there is a DunaMall opposite.
He will pay the money, but the goods were not brought by deception. They just cheated. Instead of one product, they declare a completely different one by phone. They hung up and couldn't get through. On the 4th day, they hang noodles on their ears.
After ordering, the product was delivered to this pick-up point two days later. Upon pickup, I paid with a card and immediately received the goods. Everything is fine.
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Patraka Das
Level 17 Local Expert
May 20, 2022
Not far from the metro, fast service. Everything was delivered on time.