We stayed at the Sofitel for one night on 21.09-22.09.24, flew with a transfer from Italy to Russia. The room price is 200€. We hoped to sleep comfortably. There are many more budget hotels nearby, but we chose the Sofitel in the hope of good service and comfort. At the reception, upon receipt of the room, I asked if the windows overlook a noisy street. The young man at the reception informed that the room is on the 7th floor and it will be quiet, not noisy. But the hotel room overlooked the mosque, where there is a busy traffic of taxi drivers and trams. In the evening, there was noise from the walking crowd, and morning prayers and sounds from the mosque did not give an opportunity to sleep. Carpets in the corridors are not vacuumed. As there were crumbs all over the hall in the evening, so they stayed until 12 o'clock the next day. The second extremely unpleasant fact: the taxi driver, after he brought us from the airport and dropped us off near the hotel, began to demand payment for 200 lira more than on the taximeter. He did not warn us in advance about the additional costs and that we would have to pay extra in addition to the number on the meter. The hotel staff did not let us into the reception and demanded to give the taxi driver an additional 200 lira. And third: in the evening, in the hotel restaurant after 23 o'clock, nothing is cooked except tea and alcohol ... after a long flight, I wanted a light salad/snacks, but nothing worked anymore. This is not a 5* hotel level, alas. I can't recommend it, I have no desire to come again, although we often fly through Istanbul.
I really love this hotel for its excellent location, beautiful interiors, delicious breakfast, comfortable rooms and reasonable prices. The hotel has a restaurant with indoor and outdoor areas, with an outdoor area overlooking the Bosphorus.
Nice hotel, good location, near the metro, pedestrian zone, and close to the embankment. It is clean and cozy, the furniture and appliances are decent, the staff is friendly, all requests are fulfilled.. Thanks