We have recently started working with the Softservice. We were more than satisfied with the result! From the very beginning, the team showed a high level of professionalism and extensive knowledge in the field of 1C 8. Our needs were heard and taken into account :)
I would especially like to mention the individual approach and attention to detail. Each stage of the project was transparently discussed and agreed upon, which ensured a smooth and successful implementation. The staff of the softservice is always in touch and ready to help with any questions :) Thanks guys! We recommend it!)))
A very dishonest attitude towards customers. The client loses his time, finds errors in the configuration, and they issue an invoice and write that they have analyzed the client's database. We have already had this situation repeated twice in 3 years. It turns out that their clients earn extra money as testers and for this they also pay the Softservice company themselves. I had to work with different companies, but such a mess is only in Softservice LLC.
Terrible attitude towards customers! Before the conclusion of the contract, they promise "mountains of gold". Then there is only pulling money. It is very difficult to get in touch. You have installed a connector, you write, you wait a very long time for an answer. We agree to call for work at a certain time. If you wait, postpone another job, you may not wait. At the same time, the money for the consultation has already been paid.
You pay for an hour of consultations, they communicate with you for 5 minutes, and the money for the remaining time is simply "closed" if you did not have time to choose everything in time. They take money for services not rendered.
We moved to this company 1S8 and regretted it a month later, there was no training for 6 hours of the program. Only they take money for everything and not small ones. The specialists are very weak, you ask a question, they can't answer anything right away, they look for it, and then they also take money for it. There's no one to talk to.
I bought programming courses, supposedly distance learning, but in fact, they give you 4 books for 600 rubles and learn by yourself as you want. Only after almost six months (and the courses are designed for 3 months), they admitted that they did not teach, then they returned the money for another month, constantly fed "breakfast". I do not recommend it in terms of training
1C for forestry - they certainly came up with a cool idea, I recommend it to everyone!
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Anonymous review
September 8, 2017
we have been working with Softservice for many years - we are very satisfied: we are always ready to help and prompt, consultants have excellent accounting skills! and the program - it has everything you need
There are some advantages in the work: 1C is good, and consultations, and subscription service are always on time. Yes, it can be difficult to get through, but this is a solvable issue.