Somon Air
33 reviews
December 24, 2024
Hello, dear head or CEO of Somoy Air .... Please consider the number of flights on the 23rd with a delay of more than 12 hours... And all the passengers were at the airport in advance, so that they could check in on time... Including women with children... There is nothing on the part of the airline or the Airport, or no action has been taken to provide passengers with at least tea or a snack.... I hope this review reaches the airline's executives... And I personally ask all passengers not to fly with this company... Dear passengers, you need to choose another airline
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1
September 7, 2024
I recently flew with Somon Air, I am satisfied with the service and responsiveness of the flight attendants and flight attendants, and what else is being fed, even if not at home and in any way in a restaurant, but in any case, sandwiches with hot tea will definitely not be brought to you by any Russian airline. Many Thanks to the Somon Air team
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1
1
September 12, 2024
The quality of service has dropped just below the limit! Previously, I could complain about the dirty cabin and flight delays are quite noticeable. Now there is a deception with tickets: I bought a business class for an elderly mother, confirmed several times with the airline that the flight will be in business class (including 4 hours before departure). But what would you think..? That's right, the flight arrives without business class. And it would be fine to inform them in advance, apologize and return the money. But again, no! The money is returned after submitting a handwritten application to the office in Dushanbe! And what if you're not in this city??? The result: they cheated on the money, the flight was severely delayed, the airline representatives at the airport and the flight attendants were rude (although I always communicate politely with everyone), the food on board is hardly edible. The impression is disgusting! No respect for people!!
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1
November 11, 2024
Not a serious airline company wants to change the direction of arrival the day before the flight. Buying a ticket from an external website for a Somon Air flight online registration is NOT POSSIBLE. Don't disgrace the country!!!
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July 10, 2023
Dear airline management.
Appeal to you!!!
It's the 21st century, like the century of civilization and technological progress?!!
In that case, please explain why you do not have online passenger check-in for a flight?!
And if your children and the elderly stood for 2!!! An hour in line to check in for a flight?
The East is a delicate matter, and taking into account the wonderful traditions of hospitality and respect for old age, your company wants the best in this regard!!!
This is the authority not only of your company, but also of your state !!!
Please eliminate the blatant outrage !!!
Make online registration, and if it is also in Russian, then you won't get a price at all!
Do not disgrace your country, people, at least the President, if he entrusted you with air travel. Respect them by performing your duties perfectly, if you respect them even a little !!!
After standing in line for several hours, you don't get particularly good impressions!!!
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23
4
January 13
The frequency, the order is delicious. I really liked it.I recommend.
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October 27, 2022
I flew in October from Dushanbe to Moscow, I liked everything, right down to the airport staff in Dushanbe: understanding, adequate people with good knowledge of the Russian language and sympathy (I flew urgently to my mother's funeral)
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3
February 3, 2024
No flight ever leaves on time!!! The somolets are very old! And you can wait for your luggage at the airport for several hours!!!
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4
September 28, 2022
Their tickets come across when searching in aggregators both as separate and as composite with other airlines. We had to buy a ticket for their own flight from Dushanbe to Delhi. But when you try to buy through a search engine (redirects to the agency), a message appears that tickets are unavailable. Well, you guessed right to call the office in Dushanbe. It turns out that tickets are sold only there. I had to go to the cashier to buy there. Some kind of backwardness.
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13
1
February 7, 2024
In Moscow, during passenger check-in, somon air employees are trying in every possible way to fraudulently take money
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3
May 31, 2024
I think the best airline in the world is somon air❤
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4
May 30, 2023
Thanks to the staff, they got into the situation and helped to change the ticket to an earlier date. There are many sincere, good people in Tajikistan. Success and prosperity to the country and its people!
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5
4
February 21, 2022
I do not recommend a terrible airline company , I have already bought a ticket 3 times the flight was postponed , they do not take the tubes , negligent attitude , if I knew that everything was so terrible it would be better to pay extra and buy a ticket to another airline company , I do not recommend this Somon Air
PS
I will have to do for myself and for these fat people who are sitting there , they don't do anything except eat pilaf there, it would be fine if they took the pipes, but they are even too lazy to do it, krch is tin what kind of people are sitting there..................
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22
2
October 7, 2024
Does not respond
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September 8, 2022
And my luggage was lost🤦♀️ And no one cares, the airport employee wrote the statement himself like a chicken paw can't figure anything out.
I will not set foot in Tajikistan anymore!
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11
4
May 1, 2023
Very good company thank you all 👍👍👍👍👍
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1
4
August 11, 2021
2 weeks as there are no tickets for a direct flight to Moscow, it is unrealistic. As it is, again, I do not understand why this is so. It's a shame that others are buying for the crazy prices of 8400som. It would be better not to see such people scammers who say no ticket to their face and sell themselves to so-called acquaintances.
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11
3
November 22, 2022
Terrible airlines can be delayed for 15 hours without a reason!no way can you hand over tickets or exchange them
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10
2
August 31, 2020
It's a good airline. Flights have always been very good. Delicious food, good flight attendants, there was an interesting magazine for entertainment. The departures were on time, except for one time. They were detained for 2 hours. Who doesn't happen to now!?
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15
August 2, 2022
2
1.08 22 flight 202 is delayed by 2 hours.people are suffering.children and old people are sitting.People on earth are sleeping
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8
1
May 5, 2023
One of the best airlines in Tajikistan!!!
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8
January 3, 2023
Terrible airlines samon air has not been flying at the airport for 12 hours
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8
1
June 16, 2021
I arrived on June 10 and I flew very well , I would like to know the names of all the flight attendants and flight attendants
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3
1
September 16, 2020
Dear Somon air company, you have been the face of the state for the 21st century, why is there such an outrage when selling tickets. And by the way, you should be ashamed, do not blame ordinary ordinary people, learn from other companies how to work, the eternal crowd, it feels like people are all flying around, it's a shame on your face
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26
2
December 15, 2021
I bought a ticket to Khujant for a friend on the wrong date! I can't return it, no one reacts in any way!!!
How to return the money? On December 28th!
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8
April 11, 2023
Finally opened
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March 7, 2020
The company is creepy!!! The flight is postponed twice. We spent 11 hours at the airport.
They would have left on another plane long ago.
If they knew, they would have paid extra and taken a ticket with another airline.
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14
2
November 15, 2021
Irresponsible company, I can't reach them for 2 days
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8
1
March 2, 2020
A reliable company and very polite staff, I advise everyone
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6
14
July 2, 2019
Everything is fine except the service!
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7
November 22, 2019
The constant running is even canceled often
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7
4
November 26, 2019
I flew fast and comfortably
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8
July 1, 2018
They don't pick up the phone, they don't want to talk
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3