Sosedi
35 reviews
March 6
Dear management, it's time to clean up the store! The service is so-so! Of course, this does not apply to all sellers, there are also good sellers. We stood for 7 minutes today, we wanted to know the cost of persimmons, there is no price, we asked the seller who laid out the fruits, and the answer was: "I do not know," they asked another seller - the answer is the same, in the end I had to leave the store without buying. But the most thrashing was on Saturday, February 22nd.: I ordered pizza (not only was the employee late from the break, but she also accepted the order with a dissatisfied look and a not very pleasant tone), while I was waiting for the order, a young girl came up, wanted to buy a cake, asked the girl who makes pizza where to tie the cake, to which the girl took out a woman with a rope and she said bind it up yourself (with the same unpleasant look and tone) and left. A young couple and I were shocked by such a boorish attitude towards customers.
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November 23, 2024
There are questions about the product show. And well, I've never had a fish minimum. Otherwise, a good store with a large assortment, I warn you right away, even in the middle of the day you will have to stand in line for five people. Keep in mind that the city center)
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February 17
Disgusting service, living nearby you have to deal with rudeness and incompetence of the staff literally every day. In addition to the disgusting communication, the staff does not know how to do their job, doing the simplest actions for 10 minutes, and sometimes not at all, sending customers to another seller, who is no different from the first. There are not enough staff, in the evening there are one and a half cash desks in the store with a queue of 10 people each. It would seem that you can go to CSR, but even here we encounter a problem - periodically CSR does not work correctly and does not see the product, then you have to contact 1/2 of the cashier's staff for help and wait 10 minutes for her to decide to help, while solving the questions of other customers and forcing those who are standing in line at the regular cashier to wait. It feels like you're being recruited based on two criteria - you need to be as toxic and dumb as possible. The only good thing is that, judging by the number of staff in Minsk, there are not so many such personnel.
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2
March 28
Just a quiet horror. It seems that what they promise us (consumers) in the responses to reviews is not fulfilled at all. Everyone wanted to spit from the high bell tower, both the store's management and its employees. At the self-service checkout, the cashier's authorization was required to skip the 18+ product, I approached one of the cashiers with the question if I could ask to come and help, to which I received the answer "no, you can't, there is no one, you need to take a queue and wait." What's the queue? I've already processed the product, I want to pay for it and go home safely. Fortunately, the second cashier responded adequately to the same request, was distracted for 20 seconds and helped me, for which I thank her very much. No insubordination and politeness to strangers
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November 9, 2024
A new store. Large room, good assortment. But in the early hours, the cash desks do not work well, including self-service cash desks. The programs are not running or the cashiers have not woken up yet. I can't tell you. I went in for kefir a couple of times in the morning, as a result, for the first time I fell behind the only trolleybus to work, I had to use taxi services. I didn't even get in line the second time. Because the picture was the same.
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1
October 20, 2024
Great supermarket. There is everything you need, reasonable prices.
Convenient working hours from 07:00 to 23:00
The sellers are polite, they will prompt and help.
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2
December 13, 2024
There's a very rude guy sitting at the checkout. He was rude to an adult woman, called her names. And all because I asked you to tie up the cake. You see, they don't tie up their cakes. Carry it as you wish. I didn't take the cake, and then the cashier got carried away. And running around the hall and carrying this cake back and forth is not my responsibility. And this is on my birthday. There used to be a bad Vitalure, now there are Neighbors. On Zaslavskaya Street, the neighbors are better, the sellers are pleasant, the cakes are tied up there and the assortment is much better.
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November 22, 2024
A good store with a good assortment. Convenient location. There are queues, but this is the city center, I think it's quite normal for its location.
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March 28
Disgusting pre-checkout area.
Cashiers do not respond to errors or questions at self-service cash desks, or they do so by expressing dissatisfaction.
The queues at lunch are such that every other time you have to leave the goods and leave.
In general, the store does not create a very pleasant experience. If there was a choice within walking distance, I would choose another one, but the alternative is the same lousy nearby store.
03/28/25 the situation remains unchanged
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January 27
Convenient location, considerable assortment, wide work schedule.
On the downside: there are few cashiers, and you can wait 10 minutes for self-service confirmation, respectively, and lunch queues reach nine meters, and almost always
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October 23, 2024
A huge disadvantage is the organization, the cash registers cannot be opened on time, so that there would not be a crowd of people, and the most important thing is the self-service cash desks, there you will not care, wait 20 minutes if you punched something incorrectly, then they correct you but the weight does not converge and wait 20 again. Absolutely negative.
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1
October 29, 2024
I was there today, the cashier threw me a check, I didn't have time to take it as another seller crumpled it up and threw it in the trash.
I said give me the receipt, to which the cashier replied that I should go into the trash
. As a result, the one who threw it out printed it out for me again.
bottom line: they broke through the wrong product and with a price higher than mine!
if it were possible to put a zero, I would put it for rudeness.…
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1
October 14, 2024
I do not advise you to take anything in the ready-made department. I bought rolls with ham and cheese, so they're all smelly. When asked when they were cooked, silence. The seller refused to refund the money, offering to exchange it for more recent rolls, but they had to be thrown away.
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November 2, 2024
A good assortment store with pleasant prices. The price tag is certainly higher for something, but in general everything is fine
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1
December 8, 2024
The store itself is not bad, but as for the meat department, raw meat, I do not advise buying it, constantly weathered meat soaked in water, I took it more than once, roast pork, at least they sold not something with a smell, but straight pork with a stink.. check and sniff before buying (if you dare)
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February 21
0/10 it is impossible to wait for the cashier at the self-service checkout, they barely work, at best 1 out of 4 cash registers is open, the employees have neither product cards nor the desire to move, they stood at the self-service checkout for half an hour.
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November 13, 2024
In the evening at 17:55 on Wednesday, 2 cashiers are working. Half of the self-service ticket offices are closed. Huge queues of dissatisfied people. People stand for 5 minutes waiting for a beer to be served at the self-service checkout. No one comes, no matter what the screams. The bottom, not the store
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February 7
A good shop, a large selection, conveniently located, there is a coffee machine
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October 20, 2024
I do not recommend this store. Boorish employees, when asked why they punch goods not at the specified price, answer "Anything can be written there." Half of the price tags are missing.
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1
December 2, 2024
There is a good store, and there is cooking and ready-made food. Pizzas are also prepared on site
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April 1
Disgusting attitude towards customers. I've visited this store more than once, and I've been in a bad mood all day.
The staff doesn't know how to handle customers at all.
I've heard profanity from employees about customers more than once.
You need to stand at the self-service checkout for 15 minutes for an employee to come up and confirm your age.
At the same time, the cashier is sitting right in front of the self-service cash desks and sees that help is needed, but until you ask to come over, no one will help you, and after you ask to come over, you will have to wait another 5 minutes.
Store management, please pay attention to the competence of the staff and their attitude towards customers!!!!
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December 15, 2024
One disadvantage is that you cannot pay at the self-service cash desk in cash, so a good grocery store
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February 20
The horror, not the store. Always check the receipt with the prices, especially the stock item, because almost everything does not match.
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October 29, 2024
Very nice interior. At the highest level, thanks to the management
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March 23
The vitalure in this place was better, the neighbors removed the cooking, reduced the space
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March 27
Yesterday I bought chicken legs, came home, smelled it, it smelled rotten and the meat was falling apart into fibers
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February 5
The staff does not keep track of the current prices for half of the assortment, they are missing!
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March 3
You can stand at a self-service checkout for 10 minutes and the cashiers don't care.
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March 4
No people in the kitchen, waited 15 minutes, asked to call someone, 0 attention
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December 28, 2024
I waited in the meat and fish department of the seller for 5 minutes. He left without waiting.
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April 2
Sometimes there may be rude sellers.
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March 5
It's very cozy and everything is there
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November 10, 2024
They don't open on time…
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December 17, 2024
They sell fresh bananas
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October 6, 2024
Rotten fish, boorish sellers.I don't recommend it
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