Сосновый бор
294 reviews
February 24
From the bottom of my heart, I would like to express my sincere gratitude to the doctors, nurses and all the staff of the Sosnovy Bor sanatorium for their high professionalism, care and attention to each patient.
I would like to express my special gratitude to Seilkhan Dzhumagaliuly Kazybayev for his sensitive attitude, attentiveness and high level of professionalism. Thank you for your hard work, care and kindness!
I also thank the nurses for their kindness and patience, and the canteen staff for the delicious and healthy food prepared with love. Thanks to your hard work, staying at the sanatorium becomes not only useful, but also truly comfortable.
I wish you good health, well-being and grateful patients!
With respect,
Ushakov Gennady
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6
September 19, 2024
My favorite sanatorium. There are quite a lot of different procedures. The food is varied and delicious, the air is excellent, there is an entertainment program.
The impression was spoiled by the greed of the administration. We had a full day paid for, we didn't get to dinner. We were not allowed to use this dinner in the evening when we arrived and were not given anything from dinner when we left (previously we gave dry rations to those who did not get to dinner, then the administration forbade). It seems like a trifle, but it's unpleasant.
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6
January 14
Sosnovy Bor sanatorium in Kostanay. I was treated there in December 2024.the treatment is excellent, the staff is very attentive, caring, polite. The food is good. Diverse. I was very satisfied!!! I Advise Everyone!!!
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1
November 8, 2024
We had a rest with the company in November of this year.
Room 2 room junior suite on the 6th floor on the 5th! The only drawback is that birds come to the loggia, and cleaning on the loggia was not done every day.
We ate in the dining room on the ground floor. The choice of hot dishes for the next day from the 3 options offered. The food is very tasty.
The standard treatment is wonderful! A large selection of paid procedures. There are queues, of course, but this is an indicator of the occupancy / demand of the sanatorium.
One of the disadvantages is a small swimming pool. The water is cold in it. We came in once on the first day and on other days went only to the sauna and hammam.
Next to the sanatorium there is a place to walk in the forest there is a "wish tree" where you can tie a ribbon and make a wish.
Leisure is organized, but not at the highest level. Film screenings, lectures by a phytotherapist, karaoke, concerts with local celebrities. Bowling alley, cafe-bar next to the cinema-disco. 👍. A big and fat minus in the repertoire of music at discos. I think there is a purely human factor here. There are 2 female DJs working. The dark-haired girl's discos are more active, there are more dancers. But there is also something to work on. The blonde girl was completely upset. Boring, sluggish, the repertoire is the same. Custom songs are not included! We ordered 2 times, did not deliver, and in the remaining couple of days when we held discos, we did not even go. I recommend the administration to come, monitor and see for themselves how many vacationers are present at each disco.
After the end of the disco, we went to a cafe on the lake shore. My legs didn't have to get bored there. Well done!
On weekends, you can go to Kostanay to shop or go to the sauna complex by bus from the sanatorium.
In general, the rest was a success. I recommend the sanatorium!
Completing the review
We came here again a year later. This time we lived on the 7th floor in the same room. The tired look of the furniture, unlike the room below. There were interruptions with WI-FI in the room. The problem was fixed quickly. The new DJ guy is just super! There were more standard procedures. Contrast baths have been launched this year. There is a new VLOK procedure.
The sanatorium has a room with chess tables, table tennis, exercise therapy, and a volleyball hall. Singers are constantly invited, and suggested films are shown. Leisure is on top!
I add to the review: having rested for the third time in the sanatorium in 2024.
For those who want to come to the sanatorium for the first time, I recommend not skimping on the room category. This time, the three of us lived in a double superior standard on the 7th floor. This year, the loggias on it are covered with a bird net. A big plus. The room has everything you need, but there were no more bathrobes, they are given only in luxury rooms. Unfortunately, the electric kettle did not turn off automatically. The maids said there was nothing to replace it with yet. This year, I chose acupuncture from the paid procedures. The doctor is a master of his craft! Phyto bottle, herbal wrap for fans of fire is just a buzz.
We always eat in 3 dining rooms with a choice of dishes. The menu is wonderful, always delicious. The staff is 99% perfect. Of the big disadvantages of the sanatorium, I want to note that it's time to change almost all the bathrooms. They are whole, but they already look very bad. I would like the procedures to work all days. On Saturday, no one has time to go through all the prescribed procedures before 12. On Sunday, so that at least the paid ones work. Otherwise, 1.5 days are wasted. The only thing that saves you is your own leisure organization in the form of a trip to Kostanay. It's good that in the morning you can take the bus from the sanatorium, but you have to hire a taxi back. And change the DJ (girl) already. I'm not the one with that opinion in the reviews. We light up for 2 days with Murat, then for 2 days with her a rural boring disco. Even by the number of dancers, this is noticeable. There is no air conditioning system in the dance hall. Stuffy. And with Wi-Fi, there are constant interruptions in the rooms.
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4
April 7
Great vacation. Room service is on schedule. They are fed 3 times a day, the cuisine is varied. View of the forest and lake. The rooms have a shower and toilet, TV, refrigerator. Cultural program: cinema, disco, and weekend concerts by Kostanay artists.
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June 11, 2024
A good Soviet-style sanatorium. The treatment is standard, as everywhere else: mud, baths, showers, physio, massage, oxygen therapy. There's a queue everywhere.
The most valuable thing is the wonderful nature!!! Coniferous forest, lake with mineral water.
I think that walking in the woods is more beneficial than waiting in lines for a sip of bottled oxygen. More movement. To breathe the wonderful clean air saturated with pine needles phytoncides!!! That's why you sometimes have to break out of polluted and dusty cities. Health in nature, not indoors.
The food is good, the portions for women are too large. You can't lose weight if you're overweight. You have to control yourself. It's normal for men. The assortment is varied, there are fruits, vegetables, ayran, ryazhenka. As well as individual diets for diseases.
The rooms are ordinary, very modest. But they are slowly making repairs, updating furniture, doors, etc
. I really liked the warm-up with the coach. The coach is great!!! He also conducts breathing exercises on Strelnikova and joint exercises. Exercise equipment.
From the train station and to the sanatorium, taxis cost 1.5 thousand per person.There is a bus from the sanatorium to the train station at 10 o'clock. It's not always convenient. You have to take a taxi and there you already pay for the salon.
I recommend a sanatorium. I really liked the nature!!!!!
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4
January 28
We have been traveling with our family for many years, mostly elderly people go for medical treatment. The food is as it should be for boarding houses, lean therapeutic, but there is a shop, a cafe. We travel and rent cabins on the territory of the pine house. How free everyone is, not bad. It all depends on the price. We also just go for a walk in the woods and ride a slide in winter, it's free. There is tubing rental and skiing.
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November 29, 2024
I had a rest in a Pine forest in November. I really liked everything. Excellent nutrition and everything is cooked delicious. There is a choice for lunch and dinner. The staff is polite and attentive.
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3
June 26, 2024
I had a very good rest. In summer, the air is saturated with a pine smell. There is a pine forest nearby, there are many flowers on the territory. There is a lake. The pool is in the main building. The program is interesting, concerts, discos, there is a bowling alley. The food was good. The treatment is good. On Sunday there was an excursion to Kostanay. I liked it very much. I would like to visit again.
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4
3
July 25, 2024
1. And here I will write a huge thank you to Irina Vasilyevna Kazachenko, Office 3-20, a professional in her field, polite, pleasant. Only this procedure, underwater massage with mineral water, deserves special attention.
2. I recommend foot massage, but go to Svetlana, if you get there, she's so small, she's super. And so I did a foot massage for two, they always sit with dissatisfied faces (of course, I understand, they get tired), which is inconvenient for the most, not a pleasant sediment remained.
3. VERY COOL MASSAGE THERAPISTS ON THE BACK AND NECK - ANDREY KAB 3-1 AND YURI KAB. 3-3, IF YOU WANT QUALITY, GO TO THEM. THEY ARE VERY PLEASANT AND POLITE.
4. Don't take a Spanish massage, they do it terribly.
We have a junior suite, that is, an expensive room and at the same time with a view of the backyard and the eternal rumble of music from the dance party.
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March 3
I really liked the atmosphere, it was a lot of fun, the organizers were great, the food was great, the staff was sociable and helpful, I advise everyone to go there
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4
September 21, 2024
I really liked the rest in this sanatorium, everything is orderly, the food is excellent, the food is delicious and healthy.I was satisfied with the treatment and procedures.The staff is polite.Nature, air, forest.I recommend it to everyone.
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3
July 9, 2024
I went to the sanatorium with my grandmother yesterday. I liked it.I really liked the back and neck massage. There is a small cafe downstairs and you can walk around the sanatorium.I didn't really like the food (everyone has different tastes)and it's a bit old to allocate time according to procedures.The rest suits me personally, I have a problem with my nose and there is almost no benefit from the procedures.The lakes there are clean and the further you swim the cleaner and the algae are cleaned there every morning.I advise you to go.
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2
October 25, 2023
I really like the sanatorium. A wide variety of both therapeutic and spa procedures. Friendly staff, excellent doctors who will prescribe the correct treatment. Nice, comfortable rooms that have everything you need. Special thanks to the service staff for the cleanliness and comfort. The menu is varied and the dishes are very tasty. If you have a birthday, you will certainly be congratulated with a postcard and a large and delicious cake, which is especially nice. But I would really like Wi-Fi to work not only in the lobby, but in the rest - come, relax, you will not regret it!
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4
October 4, 2024
We really liked the Sosnovy Bor sanatorium. Great place, great medical staff and excellent service. The food is delicious, the waiters are polite and attentive!!!!
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3
July 30, 2024
If you want to relax, you are not here.
You find yourself in the times of the Soviet Union with a lack of service and maintenance.
Nutrition : I have not seen such food anywhere for a long time, lack of variety and taste, sometimes it was simply not possible to eat - we remained hungry.
The staff did not even try to help if they asked any questions.
The rooms are in need of renovation.
The treatment does not hold up (my massager is more effective at home than in a sanatorium) salt cave, just a pathetic imitation.
The only thing that pleased me was the pool. (it relieves stress from the experienced "service" well)
WiFi is disgusting.
You need to try very hard to work like this (((
Definitely not recommended!
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1
September 2, 2024
Thank you very much, it was my first time with a friend! I really liked it, I recommend it to everyone who wants to improve their health and enjoy the beauty of the Pine forest, clean air. I will definitely come next year, Saule from Taraz
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3
July 14, 2024
The service is excellent, disco, pool, karaoke, lake, forest, excellent cuisine, doctors, staff are polite, the atmosphere is excellent, the room is in order, a tour of the city of Kostanay,
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4
February 26
I would like a better organization of the process.Due to the large number of people, there are crowds in the corridors near the offices of specialists.And the pool must be freely accessible, not three times a week for an hour.
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3
November 16, 2024
Excellent sanatorium, lots of treatments, pleasant and courteous staff. They feed you so that you will never be hungry. I recommend.
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November 15, 2024
A chic sanatorium, affordable prices for different types of procedures. Excellent cuisine. We will be happy to go again.
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3
April 29, 2024
Sosnovy Bor,I visited from 22 to 25 April 2024, everything is fine,I liked the service,treatment,food,accommodation very well, they cook delicious,I am very grateful to the staff of the sanatorium.
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3
June 12, 2024
A gorgeous place, the air is wonderful! There are squirrels, different birds, saw a woodpecker, the territory is clean, well-groomed, excellent treatment in a sanatorium, clean rooms, good food! I recommend
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3
December 29, 2023
I liked everything. The medical Staff is professional. Leisure is varied. Everyone will find what they were looking for. The air is unforgettable. Mosquitoes in summer. Food for every taste.
At the same time, there are uninitiative hotel employees. We needed an additional outlet, we didn't try to look for it. I needed a basin, but they didn't provide it.
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3
1
November 4, 2023
Peace and quiet. Pine forest, fresh air. The transfer service is very well organized. And despite the fact that he arrived by plane, not like many by train. A cool minivan has arrived. It was very nice. Accommodation standard double room. They are constantly changing their underwear. There was food to choose from and according to the level of the restaurant. The treatment was the most diverse from the pool to warming up. There was a gap of 30 minutes between the procedures, which is very convenient.
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5
February 8, 2024
Do not think that if I put 4/5 stars, it means that the place is not good enough. Yes, the resort is not perfect, like everything in this world. Anyway, I think the system of evaluating impressions on any scale is simply stupid. After all, these are all tastes. And everyone interprets the same assessment in their own way. Therefore, it is always worth reading the review, and not looking at the rating. Well, let's get to the point: the resort fully corresponded to what I expected from it. Food will not offend, as well as treatment. They don't create magic, but what they promise, they give. Old people are especially happy with everything they get there: attention, care, food, entertainment according to their interests, and most importantly, communication with people like themselves. In general, this is the place where you, at least, will not be disappointed. Everything, at least, will be fine, and if you are not a sophisticated person, you will be delighted.
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2
November 22, 2024
I really liked this place!
Great team! Who wants fresh air and silence (when there are no holidays), come here!
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3
March 18, 2024
The staff is attentive and polite. The food is good, tasty, nutritious. Purity. There are also modern buildings from the Soviet era. The rooms are standard and other categories are cozy.
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3
December 5, 2024
Good service. The food is excellent. I liked everything. I passed almost all the procedures
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3
December 2, 2023
The lake is salty. The sauna is hot. The treatment is healing. The staff is competent and responsive. The pine forest is impressive. When jogging at 6:00 in the morning, I saw a fox of two roe deer moose. After meeting with a moose, I stopped running, I was afraid of meeting with a bear cub, because I ran without diapers!
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9
August 14, 2023
We rested at the Sosnovy Bor sanatorium from July 31 to August 12... Many procedures are free, which is very convenient, massage is paid for the price is not expensive, it's worth the money, the canteen is delicious. The room facilities are not very good, we lived in a 2-bed standard room, the faucet ran in the sink, the shower was also not very good, the TV did not work. The territory is clean and well maintained. The air is clean. In the summer, there is no leisure for children, they are bored. We would come up with some games for them in the fresh air...
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4
May 8, 2024
I rested in this sanatorium in 2022. To be honest, I did not expect that I would not like it there. The cooks do not cook well, the dishes are all cracked. Russian Russians are mostly working there and they pay more attention to Russians and they are allowed to skip the queue. I made a remark, they put me in another room, it's not broken, but again it's not tasty, they work in, mostly Russians and they pay more attention to Russians and they are allowed to pass without waiting in line. I naturally didn't like it.
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4
4
January 2, 2024
Excellent dietary nutrition, courteous, kind staff, a wide range of wellness treatments, comfortable rooms, beautiful nature. Healthy mineral water directly from the source!
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1
August 29, 2023
We had a rest with our family, everyone really liked it. The service is excellent, the staff is responsive and friendly. The atmosphere is cozy and pleasant. Clean, fresh air, there is a mineral lake on the territory. Entertainment programs are held every day. Impressions after the rest remained on top!
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3
February 21
I liked the place very well.It's very nice and cool, the houses are clean
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3
March 13
A wonderful vacation. Polite staff. The food is delicious. And the procedures are excellent 👍🏿👍🏿👍🏿
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2
April 25, 2024
Excellent sanatorium, I rest every year! Well-fed, excellent staff, all procedures on time.there are a lot of different procedures, a warm pool! A fabulous forest!
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3
March 5, 2024
An excellent sanatorium. Good doctors. Food, accommodation at a height! There are no queues at the procedures, everything is on time. Everything is thought out for the convenience of vacationers. I rested myself twice. Thanks to the medical staff and all employees of the sanatorium.
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3
1
March 6, 2024
A wonderful sanatorium, excellent food, many different medical procedures and its own therapeutic mineral lake. Vouchers need to be issued several months before arrival, there is a great demand in the summer.
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1
April 19, 2024
I went to the velvet season, flowers grow like in the south, beauty. The food is normal, I liked the treatment. Nature is lovely. The rooms are clean, cleaned daily.
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3
May 31, 2023
We moved in with my wife from May 29 to June 3, 2023. Room 47 (junior suite). Wonderful view of the lake. Refrigerator, TV, air conditioning.
There are no complaints about the procedures. Everything is fine, the staff is polite. If something is unclear (this is my first time), then they will explain in detail.
There are no complaints about the dining room. The food is delicious. You order lunch and dinner the next day from the menu on offer. Breakfast is formed by themselves. There is enough food.
The maid works very well too.
The claim is only for the number.
1. There is no protective curtain near the bathroom. No matter how carefully you wash, the splashes fly to the floor and you need to be very careful not to slip.
2. The wire from the air conditioner reaches only to the outlet, where the TV and 2 set-top boxes are already turned on (through the tee). So it's either an air conditioner or a TV. And the air conditioner is aimed at the bed.
3. There is not enough mosquito net on the balcony door. You open the door to ventilate the room and get a portion of midges. And you can't turn on the air conditioner, because it's directed at the bed.
These seem to be small things, but they bring their own negativity.
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5
1
September 7, 2023
The sanatorium is excellent.the treatment is good.the only thing I would like is for more entertainment to be done for children, some fun starts were organized, some entertainment for children, a normal playground was made.they cook very tasty, the only thing is to change the dishes a lot with chips.It's very cool to walk through the forest and breathe the air.I recommend
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3
February 17, 2024
I visited in my early childhood, but even then, it was very cool there. Various spa and wellness treatments, well-groomed territory, excellent food. You will enjoy your vacation.
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3
April 9, 2024
This is a unique resort area with therapeutic mud from a nearby lake. I advise everyone who has a sick stomach to go for treatment with warm mineral water of this sanatorium. I like the pine forests located nearby, there are squirrels in them that are not afraid of people. And I also recommend foot massage to everyone!
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3
April 3
It requires repair and modernization, everything remains from the times of the USSR, the owners do not want to invest money in a set, the bedding sucks, especially the mattress. 🤦🏼🙈🤷
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January 3
Great air. Lots of places for leisure. You can walk both in winter and in summer.
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March 27, 2024
Old furniture, lack of repair. The food is for 3, they feed a lot, but the quality leaves much to be desired. The territory is not developed, the atmosphere is outdated. The staff is adequate in the majority.
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3
1
November 30, 2023
Of course I was there, everything is super, the service is at the highest level, everything is clean, the staff is well done, treat vacationers with respect, all procedures are excellent , doctors are generally super, visit Sosnovy Bor and your health will be excellent
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3
July 11, 2023
A wonderful sanatorium Sosnovy Bor. The treatment is versatile. The rooms are great. Purity. The staff is good. Leisure is organized perfectly. Concerts, meetings, movies, disco, bowling ... and a pine forest for walking, a salt lake. The only negative is far from Semey.
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3
August 16, 2023
We came to Sosnovy Bor sanatorium as a family for the third time.
They were in 2009, 2018 and 2023.
I really liked it the first time. The room is an improved standard. We rested in campsites – this is a 1 and 2-storey complex (about 10 rooms) away from the main buildings with its own dining room. They were fed perfectly (wife and daughter – diets. the table, I'm an ordinary one).
The second time we lived in a 4-storey building on the other side of the main buildings. Also an improved standard. They fed well (wife and daughter – diets. the table, I'm an ordinary one).
For the third time we lived in a 5-storey building. Junior Suite, because it was booked a month in advance, and there were no standards for the desired date. The sofa is in a deplorable state. It is sagged, littered, the beam is torn off. It is still possible to decompose, not every woman can assemble it. The TV was small – about 50 cm diagonal. The master said that the regular TV was broken and a small one was put in place. In 10 days, we have not been given a normal TV. The air conditioner also barely worked – apparently it needs to be serviced, refueled with refrigerant. The plastic door to the balcony is not adjusted – it catches when closed. In general, it would not hurt to monitor the condition of the rooms at least a little.
Since there is something to compare (in the context of several years), I will briefly describe it.
The food has become much worse. According to diets. Salads are on the table - it's cabbage day, beetroot day. They could have given me pea soup and said it was on a diet. An ordinary table – I remember the miner's salad. I called him the bum salad. It's something with something. Almost all salads are seasoned with vinegar. Periodically, the meat was with large chunks of fat, with cartilage. There were excellent dishes, but in my opinion, they should have been fed at least 90% perfectly, but not 50/50.
The queues for procedures are also a mess, and the fault of the employees here is minimal, mainly the fault of the management, because for several decades they simply had to work out the system when the procedures on Saturday were not on time, but on a first-come, first–served basis and because of this huge queues and often conflicts. They also regularly skip yesterday's queue – that is, those who stopped by yesterday but did not have time to undergo procedures on the day of arrival, although they should go last.
There were a couple of moments when the dispatcher girls recorded 2 people for the same time for paid procedures. But no one has canceled the human factor, nevertheless, we need to be more careful.
In general, the staff tries and does everything possible to make a person's stay in the sanatorium comfortable. This applies to both the maids and the staff at the procedures.
Questions to the management: why is there no practice to periodically walk around the floors and ask vacationers: How was your vacation? Are there any suggestions, requests, complaints? Although you can go to the chief physician, his deputy, at any time, report any problems, shortcomings, or just express gratitude.
In my opinion, we need to focus on nutrition, because a well–fed customer is a satisfied customer. There was such a dinner when I got up from the table hungry. I think that for such money (for 10 days for three 650.000 + 150.000 additional procedures), they should be fed perfectly.
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