Sovremenniy servis
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Paliklinika № 4
278 m
20 reviews
November 20, 2024
In March 2024, I signed an agreement with this organization to install a video surveillance system at my entrance, where I live. At the conclusion, I was assured that after full payment I would get online access to the camera. It turned out that this was not the case. Although the contract specifies "storage of video data WITH THE ABILITY TO ACCESS THE ARCHIVE VIA THE INTERNET."
It turns out that this phrase has a completely different meaning. It turns out an interesting picture. Those who paid do not have access, and those who did not pay do not either.
Question: why did I have to pay for all this if I have nothing in return for it?
In short, the double meaning of the subject of the contract is misleading.
You feel cheated and a complete idiot!!!
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March 16
Expectation and reality... For 2.5 rubles per month, access to a 24/7 video surveillance camera and the ability to view archived files for 30 days from the moment of recording through the Beltelecom application and no additional charges for equipment, installation, maintenance and everything else (according to the subscriber of the video surveillance service from Beltelecom). I wanted to get something similar from Modern Service LLC. No! Installation of video surveillance cameras at the expense of residents in the amount of about 100 rubles, depending on the category of citizens, divided into 5 months. Installed and connected after 3 installments. At the conclusion of the contract, the representative of the company did not explain anything, and even more so did not tell about the video archive access system, so I had to call and ask questions. The subscription fee is 5.5 rubles. There is no full access to the archive! Real-time camera view - no! To watch the camera recording, I had to call the manager at the organization. She accepted the application and sent it to another department. After a while, they called back and clarified the date and time of the desired appointment, offered to fill out a form with passport data, address and full name, without which access is impossible. Filled it out and sent it. As the time was approaching 17.00, they called and offered to continue the next day. The next morning, an employee called and dropped a link to a video file that needs to be downloaded and a video player, in case the phone is old and does not support the recording format. A 3-hour recording is more than 1 gigabyte. Downloading it to your phone every time is such a pleasure. The recording quality is not bad, but the color was often lost.
See original · Русский
February 23
It's a disgusting office. They installed the cameras themselves under the entrance to Grodno. Then they began to try to conclude contracts, even through Zhes. The cost of installation from one apartment is 120 rubles, there are 15 apartments in the entrance. When no one signed the contract, the cameras were removed 3 months later.
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