I went on an excursion to Matronushka. I received a lot of indelible impressions. I'm just delighted with the trip!!! I highly recommend it to everyone, especially with kids!!!!
I would like to especially thank the drivers and our caring, attentive and extremely professional guide, Svetlana! Thank you Svetlana for this amazing trip!
We went from this travel agency to Matronushka. The tour consisted of three locations... Matronushka, Red Square and the Museum of 1418 steps to Victory. There are a lot of impressions. Tired, but the fatigue is pleasant, we were taken to Vitebsk. I would like to say a big thank you to Svetlana for the time spent with us, a pleasant woman who accompanied us the whole trip. We are waiting for new excursions from Spadchyna💜
I left an expensive watch on the bus. I tried to find out from them. They ignored it for a very long time. Two days later, we only looked at them on the bus, they said that they were not there. Of course there won't be any more. I wrote them that: "what I was counting on, will they be returned?" He implied that both the driver and someone else could have picked them up. After 10 seconds, the operator immediately called me and started talking angrily and insulting me. Very bad sediment. It would be good if
the UPD were sorted out. A month later, the driver called me, started threatening me, called me "flawed." I didn't listen to the rest, I dropped it, I blocked it. I do not advise you to contact this company in any way. I'll think about complaining to the RPN
Thank you very much for the comfortable bus, polite and attentive drivers and masterful driving. We were traveling from Moscow to Vitebsk, we forgot our phone on the bus, made a couple of calls to the office to clarify how to return it, and the phone was returned. Thank you for your responsiveness.
This is the second time in a short time that we use the services of a travel agency. The first time we drove, the stove works in such a way that it burns our feet, as we drove in the bathhouse. When asked to turn it off, the drivers turned it off, but they still turned it on all the time. All the passengers were driving wet because of the way the stove was working. This is not the normal operation of the stove, it turns out that the bus was not working properly! The second trip, they put drunks on the bus, WHICH IS STRICTLY FORBIDDEN! It's just a HORROR, you go feeling all this fragrance from them. For two trips, no advantages were found, from the word at all! Well, if only that the bus is half empty and there are seats. Now I understand why they always have seats on the bus, but two other agencies that also let the Moscow-Vitebsk-Moscow bus buy seats only if you have time!
Зачем то предлагают свои билеты через другие площадки!!! Приходишь автобусу ,не подозревая подвоха,места бронируешь. А потом раз:садитесь,где есть место! И вообще ! Вам повезло,что вы есть с списке! ***,слов нет! Ни за что никто не отвечает!
Не один раз пользовался услугами спадчыны и постоянно сожилел.
Но последняя поездка была вообще ужасная,на протяжении всей поездки водитель не мог включить печку был такой холод сплавами не передать.
Сделал для себя вывод лучше заплатить на 10 рублей больше и ехать на поезде
Остановки один раз через два чеса а потом через четыре часа и всё очень плохо, жарко в автобусе ужасно, включают отопительную систему на всю мощь при плюсовой температуре на улице ,остановки ужасные, на которых нельзя ничего купить
Ехал на ихнем автобусе с Витебска в Москву и хочу сказать следующее: автобус с жестокими сидениями, водитель делает только 2 санитарных остановки, хоть по правилам он обязан останавливаться каждые 2:30 часа, и приехали в Москву не разбудили даже. Не советую данную компанию как перевозщика, и не было розеток чтобы подзаредить телефон