Good afternoon everyone, I paid 400 euros last year for a tour to Portugal. It is still closed to Russia, so I asked for a refund. Julia, the owner of the business, wrote for a whole year, she did not have the money, she would return it when the trip took place. This year it took place, Julia persistently offered other tours, but after a trip with her to Corsica, where in the end we were charged for something from 10 to 40 euros from different girls in different ways and refused to refund the money immediately, I never wanted to use her services anymore. She announced a transfer fee of 15 euros, as a result, I was charged a commission of 62 euros - 18%. When asked how, Ms. Sandulenko replied, I do not know and do not have to know where the money is. Then she immediately blocked me everywhere. Be careful when you pay this business lady