The hall was originally for 5, friendly staff, coaches, American equipment, good locker rooms, showers. Over time, the full-time coaches scattered (there were several top ones left, but they work in the gym with clients), the equipment is in order, the gym is clean, there are no questions here. However, the new girls at the reception hardly greet each other, and yes - the men's shower ... 4 cabins, but one works normally ... I just remember the good old basement rocking chairs ... Well, somehow this is not what you expect from the "superior comfort" hall for this money.
Wonderful gym, comfortable changing rooms, location, attentive and positive teachers🥰
But, apparently, the administrators decided positively to treat customers selectively (judging by the rest of the reviews). I always come to you with a smile😌
Meanwhile, the girls greet each other by looking at the computer to fuck off, you ask them a question, but you don't get an adequate answer (in which room is the group lesson? They suggested the wrong one, I already checked with the teachers)The rest of the questions were answered with a face like, "girl, what are you messing with my head." 3 times they tried to count 9 students in class, they probably have some problems.
I studied in a negative mood. But I clearly understood how important the role of the administrator is, thank you.
I work as an administrator in another place, but with the most gorgeous service compared to the current picture.
I hope that you will take into account and teach the girls high-quality service😁💪🏽
"It used to be better" is best suited here. Time goes by and the hall stands still. I'll start with a good one, the hall is clean and convenient location, that's basically all. There is not enough equipment, some kind of replacement, but they turn a blind eye to it. There are three booths in the men's shower, but only two have been working for three weeks, as if the entire shower is already being repaired there. Floods have become more frequent, it pours from the ceiling, then from the shower, the bucket in the center of the locker room is already a regular guest. Some lockers have also been broken for a long time, and there is no reaction. Admin girls work as if seven days a week, no matter how they smile, they show great fatigue. Previously, the hall was really of a high level, but something clearly went wrong, does not justify its price
I haven't been going there that long.The conditions for the subscription are quite good.You can buy a regular subscription and go to the gym or group classes.There is no breakdown for the subscriber - gym separately, classes separately.One person walks on an unlimited subscription.If you have a subscription by number, then someone else can walk on it.This is very convenient if you haven't had time to leave all the days, for example. I liked all the group training coaches. There are quite a lot of classes and they are different. Yoga, Pilates, body, etc. The gym is small.The simulators themselves are modest in size and variety.The women's locker room is quite free, there is a shower room.The location is very convenient, near the metro, within walking distance. The girls at the reception are very friendly. The only drawback is the ventilation system. That's why I'm shooting a star. In such a room, where everything is on sports, you need good air circulation.
"Very nice place, friendly staff," I wrote earlier, but everything has changed. The staff at the reception changed. It really spoils the overall feeling. They barely greet each other, discontented looks and faces.
The situation is indicative: I was given a male number. I only noticed it in the locker room, I came back. It would seem like a nonsense matter if the employees smiled and said, "Oh, sorry." But they looked at me as if I didn't understand what I wanted from them, without a single word they took me away and gave me another one. It's good that they at least gave it to me.
I am also very excited about the moment of group training in the gym itself. I understand 2-3 people. But when there are 8 of them! Everyone is lying on the floor and, accordingly, it is impossible to go anywhere, all the simulators are occupied by 8 people who do several approaches. So they also run down the aisle, raising their knees. The hall is not so big that it would be comfortable.
I really liked the gym, I've been going to it for a long time. But my last subscription has come to an end.
It's a good gym. Of the advantages :
- few people in the morning
- Clear
- aesthetically pleasing
Of the cons:
- there is no warm-up/stretching area with mirrors as such, except for a special hall, which is for groups.
Great gym. A good location and, most importantly, good equipment, which is so much lacking in some halls. The top one is a universal subscription that applies to all groups and to the gym. I advise you!
I wanted to become a regular customer, but the girls from the reception put a bold dot on my decision. Reluctantly, they tried to tell something according to the price list, they did not try to captivate, there was no light in their eyes. The tour was conducted as sluggishly as possible, she just stood in the middle of the hall and looked at me without going to any simulator, as if she had never seen them in her eyes. Unfortunately, they did not have a full-fledged turnstile, which I desperately needed. She just pointed to the rest of the rooms with her hand. Every piece of information had to be pulled out with ticks, they didn't even try to interest or just say out loud a few advantages.
Unfortunately, unpleasant emotions remained after the tour, I will never use this hall again.
Of the advantages: the price list is as cheap as possible, 80p for 8 visits per month, good.
Good afternoon.
I've been going to the gym for three months.
It's not the first time I've been with a 6-year-old child. The child is calm when I study and sits next to him.
Yesterday they came with her the same way.
They said that the child was not allowed.
When I asked, why was it possible before?
To which they replied to me. We haven't seen it, it says, etc.
Instead of discussing your clients behind their backs, it would be better to spell out the rules.
A month ago I bought a subscription, they said until 17.00 admission is then 5 rubles.
Yesterday I came at 16.50, but it turns out that it was already before 16.00.
They gave me the information incorrectly.
I'm also attaching a file.
Minsk's favorite and most beautiful gym ❤
The friendly girls at the reception know all the visitors, which is incredibly pleasant! I've been walking for two months, and they know my name! The coaches are always responsive - if you need help, they will always notice. Always clean and cozy!
I recommend it!
A good hall, a pleasant contingent of visitors, and a generally pleasant atmosphere. Customer-oriented Management: went to a meeting when there were still a few classes left and the month was running out
Recommend 👍
The location is convenient, near the metro. Friendly staff.
I come here exclusively for boxing training with the best trainer, Alexey Goglev.
C’mon Everybody
A good gym, there are all the basic training equipment, but there is no discount for the first visit, the visit itself is quite expensive. All in all, okay.
The main disadvantage, and the only one that caught my eye from the first day of the visit is the area of the hall. As they say, everything is known in comparison. So I'll tell you right away what I'm going to compare, namely, with the gym I went to before. It was express gym 24h in Arena City. So, the area of the hall in Arena City is 1400m, and in sportfamily it is written that 1500m. and the fact is that the hall in Arena City has in fact a size 3 times larger, as well as all the simulators are duplicated 2-3 times. The main question is how it turns out that the hall with an area of 1400m. Several times larger than the hall with an area of 1500m??? Have you decided to take into account the entire area of the rented premises, including reception, changing rooms, fitness room??? In general, as a result, it turns out that the area of the gym, which everyone goes to, has an area of about 500m. In this regard, the hall is simply crowded in the evening, all the simulators are busy, you have to constantly wait. So my advice for those who are going to come here, take into account the area of the gym with exercise equipment and workload in the evening, it is best to come in the daytime around 12 o'clock, then you can work out comfortably
Excellent gym, the equipment is relatively new. You can rent a locker. The prices are reasonable. You can walk on Allsports.
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T. С. А.
Level 3 Local Expert
September 18
I haven't been going for a long time, but I already have something to leave in the review.
1. Excellent location. Yes, there are not many options in this area at this price.
2. The room is cramped. The claimed 1500m2 is the total area, where only 6 of it is a gym.
3. About the gym itself:
- a bunch of unused, broken exercise machines. Do you want to do a shoulder press in the simulator? It will not work, the cables are not lubricated and descend with different resistance.
- it seems that no one is monitoring the condition of the simulators. The upholstery is scuffed, the cables are not lubricated.
- accessories (rubber bands, mats, straps) are scattered everywhere. You're wasting your time trying to find what you need.
- it seems that no one is watching for cleanliness, talcum powder, dust and dirt have scattered on the tanks near the crossfit zone.
- pancakes are all different, there are few of them. They hang anywhere and at random.
4. There is no warm-up area, huddle at the column with the found mat next to the bike.
5. The cardio zone is good, there is no fault to find. Although it's worth wiping off the sweat.
6. Women's locker rooms seem to be normal.
7. Problems with sewerage. The shower is turned off, the toilets become clogged and everything flows into the corridor.
Maybe it was good once. Well, now I don't feel like a premium gym. Alas.
I have been studying in this hall for about a year, I decided to leave a detailed review:
The hall seems to be rather big, but it does not smell like 1500m declared on the site, a place for warming up seems to be present, but it is constantly occupied by some groups and there is simply nowhere to warm up, during rush hours the crowd is terrible, you have to queue for simulators, searching for pancakes in the hall is also another quest, apparently by the coach this is not being monitored at all. One of the advantages is the new equipment and the overall appearance of the hall, it is quite pleasant to study, a cool view from the windows
There are no questions when practicing with a personal trainer, they are quite nice guys, but if you practice without a coach, then you can not count on someone's help, the coaches are always busy with their own affairs and I have never seen them help anyone or suggest something
There is simply no service for compiling a personal training program. The position of the hall: if you want a program, take a coach every time in addition to the subscription you have already purchased. If the coach makes up a program for you on his own initiative, the gym will simply fire him
The location is very convenient, but with parking it is just darkness, we can assume that there is no parking. The men's locker room deserves a separate description: it is very cramped, the numbering of the lockers is just random, the lockers are on top of each other, in winter not only is there dirt everywhere (both on the floor and in the lockers themselves), it is also cold as in the refrigerator, there was no reaction at all to my comments to the staff regarding the temperature. The showers are pretty good, but there are only 3 of them and during the shutdown of hot water it does not happen here, apparently boilers are too expensive for this hall. And
the toilet stinks all the time
To sum up, if you know exactly how you want to practice and do not plan to drive here by car, you can practice, although the price of season tickets here is on a par with competitors, but comfort is still very far from them
The hall is already very tired, it's time for cosmetic repairs or at least for general cleaning!
It's very dirty everywhere, coming from the gym where the gym equipment is wiped with a dez product during the day and always clean, it's just a shock. The dust is age-old, in all places where people do not wipe them with themselves.
In some places, the floor covering has worn down to concrete, in Smith's simulator, such a pit under your foot can lead to injury!
3 stars only for good exercise equipment, excellent location and panoramic windows.
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Л
Людмила М.
Level 7 Local Expert
November 11
They are not loyal to customers. There is no trial, only an expensive one-time or subscription. You don't have to wait for peace and quiet at Pilates or yoga, the rumble behind the wall won't let you relax for a minute. No one corrects much in class, you're doing it right, not right. Mostly general oral comments. A small demonstration of the exercise, I did not remember - peek at the others. There is water in the coolers, but there are no disposable cups. There are a lot of lockers, but for some reason the receptionist gave everyone nearby so that we all jostled and smothered there. And this is in the morning. So far, the impression is not very good.
A great big hall.There is everything for your beautiful figure. A lot of exercise equipment, personal trainers, a large locker room. Whatever your soul desires. Come
Прекрасный тренажерный зал. Есть всё необходимое оборудование, шикарная кардиозона, вежливый персонал. Всё круто! Раздевалки, души, туалеты - всё на уровне. Есть также зал для групповых занятий и для бокса.
It's a great gym, I've been coming here for 2 years. I would like to express my gratitude to the entire coaching and administrative staff, in particular to administrator Olga for her friendly attitude towards clients
There is a large enough gym, there are enough exercise machines, the locker room is clean. I went on weekdays in the morning, so there was not much workload
Хороший зал, много тренажёров, все в хорошем состоянии. Атмосфера приятная, доброжелательные девушки на рецепшене. Раздевалка не очень большая и плохо проветривается, как и душевая. Шкафы для одежды необходимо убирать (пыль, песок и т.д.). В целом хороший спортзал, рекомендую всем.
I visit only following my coach, but the condition of the showers is satisfactory, something is constantly flowing from the wrong holes, hand watering cans are not attached to their place, there is also a constant unpleasant smell of sewage.
Хороший клуб, вежливый персонал, большие просторные раздевалки, душевые, он стоит своих денег. Стала посещать этот клуб ни так давно, есть с чем сравнить, Адреналин и рядом не стоит с этим клубом особенно по тренерам, в Адреналине, тебе персональный тренер мог показать связку и пойти гулять куда то на 10 минут а ты делай что хочешь), в спортфэмили нет такого, тренер находится постоянно с тобой и контролирует) вежливые администраторы улыбчивые приветливые). В том же Адреналине на тебя администратор посмотрит так как будто ты ей жизнь испортила)
В общем рекомендую этот клуб на все 💯
Зал один из лучших в Уручье. Критиковать всегда легко, а быть объективным сложно, поэтому хотелось бы начать с положительных моментов:
+ зал действительно просторный и с большим количеством разнообразных современных тренажёров, много стоек с гантелями. Много дорожек для кардио и др. кардио тренажёров.
+ даже в дни с максимальной загрузкой людьми, можно найти себе место и альтернативу в упражнениях.
+ тренера действительно профессионалы на персональных тренировках, полностью вовлечены в тренировочный процесс подопечного и не залипают в телефоне.
+ бесплатная прохладная и горячая вода для питья
Минусы:
- сложно представить, да и меня это не касается, но девушки на ресепшене настолько заняты какой-то работой, что с вами поздороваются и попрощаются 1 раз из 10 посещений. Улыбка и приятная энергетика очень важны в клиентоориентированном бизнесе.
- нет ни одного специализированного тренажера на икроножные мышцы. Очень странно, как так вышло, при таком обилии тренажёров.
- новые посетители творят порой невероятную дичь в тренажерах. Ни разу не видел, чтобы хоть кто то из тренеров подошёл и показал, как можно и нужно делать. Это тема почти всех залов Минска, но не всех!
- максимально неудобно раздеваться в нижний шкафчик
Отличный клуб, очень просторно и комфортно у них. Тренер по боксу Алексей просто Машина, знает толк в тренировках, ухожу с тренировки всегда мину 1-2 кг.
Понравилось. Очень подошёл тренер на групповом занятии. Есть душевые, неплохие. Раздевалка достаточно большая. Есть кулеры с водой- удобно. Можно брать полотенце в аренду, купить шампунь и т.д. цены - хорошие.
Зал с тренажерами хороший большой выбор.
НО минусов гораздо больше:
Летом жара, кондиционеры не помогают, включают не на полную мощность.
В сезон отключения воды - горячей воды нет, бойлеры так и не установили, а еще премиальный зал.
В групповых тренировках постоянная текучка с тренерами, только привыкнешь и начнешь ходить, как через месяц его уже нет, по факту никакого разнообразия, у других залов выбор гораздо больше и заниматься можно без учета времени, а не каждый час новое списание занятия
Большой зал, с хорошим набором тренажёров, свободных весов, кардио и кроссфит зонами. Даже в час пик можно найти свободные снаряды. Плюс два зала для группового фитнеса, растяжки, есть даже ринг)
Просторная раздевалка, приятный персонал.
Очень порадовало наличие воды и отсутвие одноразовых стаканчиков. Все ходят со своими бутылками и не плодят мусор. Отдельное спасибо за это)
Около 5 часов вечера сложно найти место на парковке около тц. Жаль, что нет своей парковки, хоть и платной. Но это мелочи. Зал классный.
Покупал абонемент своей половинке. Все здорово, но из-за недостатка вентиляции приходилось открывать окно. В феврале месяце это не самое лучшее решение. Итог: половинка месяц с застуженной шеей. Кроме этого нюанса нареканий никаких. Тренерский состав топ, процесс тренировок адаптивен, раздевалки чистые и аккуратные.
Очень грязный зал, пыль на всех тренажерах
и шкафчиках. Половина тренажеров поломаны или почти поломаны (скрипят, стучат, жужат). В туалете не всегда есть бумага. Не клиенто ориентированные.
The classroom, I go there, the equipment and staff, everything is on top!
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Show business's response
Сергей Олех
Level 10 Local Expert
February 9
This room has only two advantages: location and staff. There is not enough space, the simulators are all right next to each other, in the evenings there is nowhere to drop an apple. The floors are lined with slabs of rubber crumbs, which are already crumbling from time to time. There is no sauna either. Minsk is full of decent alternatives. I would consider this hall as an extreme option.
Современные тренажёры, на ресепшене переодически встречаешься с хамским обращением, так же тренера позволяют себе разговаривать матом и их не смущает что рядом тренируются девушки.
Зал большой, много групповых занятий, оборудование на уровне и в хорошем состоянии. Панорамные окна красивые, но за ними в лесу прячется кладбище, так что для того, чтобы любоваться видом, нужен определённый уровень абстракции (а в темноте они зеркалят и вид пропадает совсем, так что заниматься лучше днем).
Сам по себе зал хорош за свои деньги, но тем, кто придумал, что до велопарковки можно будет добраться только по лестнице без пандуса, я желаю сломать обе ноги, живя в доме без туалета