Sportmaster, please cheer up your cashiers and developers
My order number: Order no. 2906824-935554 dated 29.09
The sportmaster itself is, as always, a wonderful place, at least in the sportmaster it is unlikely that fake brands will be sold, but there are moments that I did not like
=====The problem with the promo code
A promo code has arrived. They say it can be activated until September 30th. On the 25th, I came to the store and was told to activate it through the app. But about the application, this is generally a separate conversation. I tried to activate it on the site and it didn't work out. Customer support does not know about its existence at all. You should somehow coordinate the work between the tele-2 marketing departments and your own.
I attach a photo to the review
====The problem with the application
I originally had the application installed in the Russian Federation, but it does not allow me to log in to applications using the Tele-2 number, most likely I was tied to the region of the Russian Federation and now, but I have not figured out how to change it. There is a mask on the phone input field that prevents the use of the 7th character, respectively, you can use 912 **-**-***, But not a 747 **-**-***
====Cashiers
It's actually something with something. It happened on 09/29/2024. Approximately at 14:00
I went to the checkout and said, "I need help with placing an order and activating a promo code.
One girl said, yes, of course. And the second one is that promo codes are not active.
I'm like, well, okay, well, at least help me place an order.
And the answer is through the app.
Here, of course, I've already been bombed out, I said, "I don't have it installed.
And he left.
Behavior and attitude as in the market in 2001, only now it is 2024. If you want to buy something through a cashier, no, go figure it out yourself. They should have it written in their shopping cart in a good way that their duties include selling and they should have a sales rate per day or month, I don't know, but apparently there are special cashiers in the sportsmaster. Their duties include only being goddesses of sneakers
Yes, the whole point of buying in stores like DNS or Sportmaster for an overprice is a service and the hope that it will still not be a fake.
There is no service now and it is very frustrating
====Website
Why can't I pay for the order right away?
The assortment is present. Prices are floating) Seize the moment with discounts. The product is branded; in general, everything is of high quality. But it is difficult for professionals to choose sports equipment. For a mass (popular) sports enthusiast, in most cases there is a choice.
Prices are not encouraging, but there are promotions.It's hard with the staff, they come up already at the checkout, allegedly helped with the selection.We are not going to run around the hall after them, we are looking for shoes in sizes ourselves.Found-bought.If they didn't find it, they left
Of course, this is such a big store as in Mega in Almaty, but I often buy shoes and clothes there. Everything is high quality. And now the application in the phone gives a wide choice when you can choose and pick up from here, I did so last week by taking a jacket from there with a 50 percent discount
It's a complete mess, the jackets weigh randomly, a re-sorting of different models is not what you won't find. Booths full of things are not cleaned by anyone. There are no sellers at all.
A cool store, the most adequate prices, everything is of high quality, I would say everything is perfect. There are a lot of places, there are also a lot of discounts, cashiers and other employees are also very kind
Sellers are wise when buying bonuses.There is never a clear answer about the cost of the bonus, sometimes having a bonus from a previous purchase, the price of the purchased new product does not decrease, it may even increase.
I buy inventory there periodically and damn, I would like to pay more attention, not to find a consultant, like you go in, they are there, but how to ask a question only at the checkout, it happened more than once.
I went in and asked the consultants where the gloves were, at first they pretended they hadn't heard and then they answered rudely. In general, I did not like the staff. The goods are also expensive.
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Show business's response
dressfera
Level 19 Local Expert
March 29, 2024
The prices are as if they were bought in gold boxes. In Russia, prices for the same goods are 2-3 times less
Yesterday I was with a guy in the men's department, they asked to call a consultant, and no one came up, they waited 10 minutes, everyone passed by, I had to go to the checkout to ask, it's just terrible, almost no one walks around the hall, there are no employees, there is only 1 cashier at the checkout for the whole store!