The Sportmaster network is generally a unique phenomenon, the offer of inexpensive and high-quality sportswear, sports and tourist equipment in a wide range and for different wallets simply evokes respect and gratitude to all who organized and supported the work of this wonderful chain of stores.
The Sportmaster brand has long established itself as an exemplary one: clean, tidy, a variety of choices and not very high prices.. The staff is always responsive, competent and not intrusive...
The sportmaster in Astana Mall is the lack of service from the word at all.. I have never seen such a disgusting attitude towards customers anywhere.
This is probably due to the fact that they put a non-professional manager in charge ...
There are no consultants all the time, you can't wait to be advised, the cashier usually works alone... Apparently, this is due to the fact that I once heard that one consultant thanked another, that he insured him and "signed up" for him on time ...
Although.. The location is very convenient for shopping. I tried to make online orders with delivery to Astana Mall. There were three or four orders - the first time the consultant called and wondered why I was ordering so much, the last two orders were generally a complete mess. One of them did not have a part of the goods, in the last of the 15 items in the delivery order there were only three!!! They couldn't find the rest
And no one cares .....
The consultants do not understand where they go, they could not find the department manager for 10-15 minutes at all... He spat on everything and left.
As a result, this Sportsmaster department no longer exists for me.. I left a request to the quality control department of Sportmaster and I would like the situation to change ...
Because Sportmaster is an excellent network with many professionals and excellent quality products... And the work of the online store with delivery in other stores of the network does not cause complaints...
Sport master you are well done both in Russia and in Kazakhstan and in different cities and everywhere there is an interesting product that is affordable, high-quality and beautiful! 5 c plus +
A great store with a great selection of clothes, shoes, and outdoor equipment!! The quality is decent, the service is fast, there are bonus and discount systems!